Error 8572
Hi Amazon,
I'm looking to post a item but keeping receiving the Error 8572: They are not really specific on where to submit the GS1 certificate. Please let me know where to submit the GS1 certificate.
1 reply
Cooper_Amazon
Good Evening @Seller_iCS6amE077v9X,
I just wanted to stop by and see if you were still having issues with Error Code 8572? Depending on how recently you purchased your GS1 code, it may take some time to sync within their system and ours.
If you could please provide the latest CASE ID you have filed with Selling Partner Support regarding this issue, I can begin deep diving this issue.
I also have some help pages I wanted to share with you if the issue is still occurring:
- HERE is the Seller Central help page that discusses the error code in detail
- HERE is content my colleague @Michelle_Amazon wrote about the error code back in March of last year to help seller troubleshoot the code
- HERE my colleague @Glenn_Amazon went into more detail about resolving UPC issues (including how to best handle the 8572 error code)
I hope these resources help if the issue is left unsolved. If the issue is resolved, feel free to disregard this message and I hope you have a wonderful rest of your weekend. 😊
Sincerely, Cooper_Amazon
