Listings are becoming Detail Page Removed
Multiple of our best selling listings are getting "Detail Page Removed" without any explanation. They are not showing up in our Performance notifications or our Account Health page. We have called seller support and account health support numerous times and they keep saying they're sending them to Amazon's internal team.
Any ideas on what the reason could be why our listings are just now getting removed? Most have been listed for months and are selling really well.
10 replies
Glenn_Amazon
Hello there @Seller_zW6WaxVEk3N6D,
I'm sorry you are having issues with your detail page being removed. There a lots of reasons a detail page might be removed and in order to investigate I will need more details. Please reply with your most recent Seller Support case on this issue and I will see what options exist. Thank you for your understanding.
-Glenn
Seller_MJFm5Bd205WcB
Th forum is your best hope dealing with the front line folks.. EVERYTHING gets rubber stamped denied, by someone who doesnt actually read anything. The "we are sending it to our internal team" is a joke .... I have a restricted product violation in appeal since MARCH 19th .. TWO MONTHS!!
Seller_qhavJohSPWJJT
Hello, Did you get your detail page back?
Seller_eLrt8Y8uhHqu2
Hi,are your product listings active now?
Seller_IAvBWA1ysO9aW
Hello amazon team,
Our many listings also encountered the same situation on March 13, 2024. All the listings were removed without any performance notifications or showing up in our Account Health page. I contacted the seller support and account health support for many times, but no progress has been made so far.
Can you help me check it? Case id: 14966782691
Looking forward to your reply. Thanks.
