Incorrect Primary Account Manager
Hello. Please assist.
My Amazon US account has been de-activated and in trying to rectify this I have noticed that the person listed as the Primary Account Manager does not and has never worked for our company or has anything to do with our company. How do I remove him? Hopefully once this is done I will be able to successfully re-activate our account with the correct required information on the uploaded documents.
Thank you!
Kind regards
Tracy
2 replies
LeviDylan_Amazon
Hello @Seller_xQU1UsJXOyAj6,
Thank you for posting on the Forums.
I see that your account is deactivated and you have questions about how to change the primary account owner details in order to comply with the account verification.
So that I am able to assist you the best, I am engaging a Community Manager to review this situation further. If you could share relevant case ID's here, we can take a look.
If you have any additional questions or updates to provide, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
