AMAZON FBA STEALING OUR ITEMS WHAT TO DO?
THIS PROBLEM HAS BEEN INCREASINGLY ALARMING ADN THE RESULT WE ARE GETTING WITH CASES IS NOT MEETING OUR EXPECTATIONS
AMAZON IS STEALING OUR ITEMS ON FBA
HERE IS AN INSTANCE THAT RESULTED IN BAD FEEDBACK AND WE WERE REFUNDED
7 replies
TaylorR_Amazon
Hi @Seller_m83N8XteeB440, I'm sorry this happened, but glad that you were refunded. You may be able to strike-through that feedback if it is determined to be a fulfillment issue.
Seller_bgmcNFSQ8G693
Its probably the customer saying it is an empty box and stealing it from you. Not Amazon.
Seller_nBUcRErQhJ4JW
Open a case- tell them it was the result of an FBA issue. We have the same problem, with jewelry.
We have resolved some with tape that says "Stop if this seal is broken" but now and then customers will claim to receive or receive a package with the seal broken and jewelry missing.
You also have to make sure you are made whole when Amazon refunds the customer or sends a "free replacement".
Seller_hMIK0M9OsKb5U
No worrries! Happens all the time! If it is seasonal, they will sell it themselves and after the holiday, they will suddenly find it in full! Of course, you will have to unload it at a discount but not a problem for Amazon! That's when I stopped FBA.
