Product listings images removed and defaulting to the wrong image.
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Seller_Aqz1xXWCUwrH6

Product listings images removed and defaulting to the wrong image.

I have a number of product listings that are the following:

socks 12 pack - Black

socks 12 pack - Grey

socks 12 pack - White

All of the individual listings are identical apart from their images and colour. All went on successfully besides the White colourway. All images are the EXACT same format, one main image showing the 12 pack of socks and an annotated image detailing the features.

Despite all listings being near identical, only the white main image keeps getting removed and defaulting to the secondary image. I've not had a successful response from Amazon so was wondering if anyone else had experienced similar.

As instructed by amazon, I've removed all the images and uploaded again, but it keeps doing the same thing.

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Sakura_Amazon_

Hello @Seller_Aqz1xXWCUwrH6,

This is Sakura from Amazon. Welcome to the Seller Forums.

Do you still have this issue? If yes, can you share the case ID opened with Seller Support?

Regards,

Sakura

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