vendor return slip-finding order

Hello fellow sellers,

I am sick and tired of opening vendor returns only to find my product cut up and unsellable. None of the numbers on the vendor return slips are traceable to the order. Anyone know how to trace the vendor return slip to the original order to dispute refunds?

245 views

3 replies

Fulfil Orders

Tags:Chargebacks, FBA, Fulfilment Centre

3 replies

Seller_f4a7xAPCCSMqD

2 years ago

In reply to: Seller_P3HSEyYeM4fBL’s post

If you are talking about FBA returns that have been sent back to you, then they should have an LPN sticker on them with a barcode. You can scan this barcode into the FBA returns to find what order it belongs to.

Dominic_Amazon

2 years ago

In reply to: Seller_P3HSEyYeM4fBL’s post

Hi @Seller_P3HSEyYeM4fBL,

Dominic from Amazon here, would love to have some additional context. Are these returns you are getting from Amazon that customers have purchased?

Best,

Dominic

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