I NEED URGENT HELP I need to send an invoice to Amazon, but where should I send it?
Hello, I hope you have a good day, I need help with something. I had a video call with an Amazon representative 2 days ago. They said they needed some documents and invoices and asked me to send them. All the documents they request are ready. I can send these documents to them. But I don't really know where to send it. Where should I send all the documents they request? This is the first time I encounter something like this regarding my account. I would be glad if you help me. Thank you from now
3 replies
Atlas_Amazon
Hello @Seller_g2g0Vzt3Z9TXP
Thank you for the information provided regarding the documentation that our team is requesting from you currently. I understand that you are looking to understand where the information should be submitted to our team. There should have been details included in the messaging provided to you regarding how to submit the information. You can check the account health page for a place to submit your information, otherwise, there may have been a specific email or other type avenue that was provided in the messaging. Could you provide the notification received that had the request?
Any other details or information that has been provided to you should be provided to this thread for continued support.
Best,
Atlas
Seller_5dcSRQbIAS5eQ
[Moderator Edit: removed off-topic commentary]
LeviDylan_Amazon
Hello @Seller_g2g0Vzt3Z9TXP,
I hope you are doing well.
I wanted to check in with you as it has been a few weeks since your original post. Can you share if you were able to send the requested documents and if this issue has been resolved for you? I look forward to your reply.
Wishing you the very best,
LeviDylan
