PLEASE HELP! product cannot be placed, error "We have identified that you are attempting to contribute to a restricted generic ASIN on which you have not contributed"
ошибка:
We have identified that you are attempting to contribute to a restricted generic ASIN on which you have not contributed in the past, such as by trying to change the detail page create or update an offer. You must create a new ASIN by following the process as outlined in our Add a Product tool, to be able to make changes, such as extending this ASIN to a new store, creating a new variation relationship, updating ASIN attributes, or adding offers to sell the product. If you are using inventory file templates, provide the Batch ID of the inventory file process report. For more information, go to Amazon's Generic Product Policy.
I can’t write to seller support - all my requests disappear after sending - and there is no trace that they were ever written!
I DID NOT INPUT ANY NEW DATA! PRODUCT SOLD BY 1 SELLER BY MODEL FBM, I WILL SELL BY MODEL FBA
5 replies
Seller_rI7BZIczK8iAC
Why do you want to contact seller support? The answer is really clear: you have to create a new ASIN. This are automated processes and seller support cannot change this. There is no harm for you to create a new ASIN.
Jameson_Amazon
Hi @Seller_OtLLJzv9IviaK,
Thank you for the thread! I just wanted to check in here, were you able to resolve this error by creating a new ASIN?
All the best,
Jameson
