Other rp_3p_offer in New, Used, Refurbished, Collectible condition(s)
Hi Amazon Forums Team,
Unfortunately through multiple failed attempts to get a reasonably sensible/knowledgeable reply from the Seller Support team has resulted me into coming to this forum to ask for help.
We are current getting the error of "Other rp_3p_offer in New, Used, Refurbished, Collectible condition(s)" for a product we are trying to launch. Our product is a hob scraper and we are confident that it has been mis-categorised as a prohibited product such as a knife - which it is not.
@Roberto_Amazon @Simon_Amazon I have read multiple forums discussions here were you were able to help - I would greatly appreciate if you can take some time to look at my case and help get this escalated to a team who can actually help. Please see Case ID 10533867932.
Thank you in advance
8 replies
Seller_ginKiclb01hvT
Hey. My understanding of this error is that Amazon have classed the item as a Bladed Product. This doesn't need to be a knife specifically, just anything that is bladed. If you are selling a hob scrapper there's a high probability that it is indeed bladed or has a sharp cutting/scrapping edge.
I presume you have read the following = https://sellercentral.amazon.co.uk/help/hub/reference/G201852820
Seller_fFwr1nwpDl7lv
@Spencer_Amazon @Roberto_Amazon @Simon_Amazon
Can any of you look at this please? I can see you have helped other sellers previously for this issue.
