Countries
Read only
hello everyone please help us below mistake.
Hello,
We removed some of your content because we received a report from a rights owner that they may infringe the rights owner’s copyright. The rights owner communication about the alleged infringement and the content removed are at the bottom of this message.
Why did this happen?
We received a report from a rights owner alleging that one or more of the images on the listing may be infringing the intellectual property rights of others. Listing content infringing on the intellectual property of others is against our policies.
How do I reactivate my listing?
Go to Received Intellectual Property Complaints under the Product Policy Compliance section in account health (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa) and locate the deactivation record for this product listing. Click on the Appeal button next to the listing deactivation record to submit information necessary to reactivate your listing.
Have your listings been removed in error?
If you have never sold or listed the product, please reach out to us and tell us.
These are the rights owner’s contact details:
We can only accept retractions if the rights owner clearly states that they made an error. For any other reason, please explain to us why you were warned in error so that we can investigate the case.
3 replies
Seller_ZJhFeE3tNKzfh
Well, you'll need to actually share what the listing was for anyone to have any chance of helping.
Though from the message some form of copyright or trademark was infringed.
Seller_k2X0L9mVRT0pW
Amazon have explained what to do- assuming you are guilty of this then contact the rights owner to ask them to send Amazon a retraction of their complaint - quoting your merchant token number.
They won’t reinstate the listing without that retraction.
Sakura_Amazon_
Hello @Seller_ZUJZ7Xt2ncGYR,
As other Sellers mentioned, could you provide more details about your listings and some context ? Did you appeal ?
Regards,
Sakura
Similar Discussions
