Updated Appeal – Discontinuation of DURVET Brand and Commitment to Compliance

Dear Amazon Performance Team,

I hope this message finds you well.

Following up on our previous communication, I want to provide an update and clarification regarding the issues identified with the DURVET brand (ASIN B01LWTVGZ6).

After reviewing the concerns raised, I have made the decision to permanently discontinue selling DURVET products on Amazon. I acknowledge the importance of sourcing only through authorized distributors and maintaining verifiable documentation for all products sold.

Corrective Actions Taken:

I have removed all DURVET-branded inventory from my listings and fulfillment network.

I am terminating any association with suppliers who are unable to provide valid, brand-authorized documentation.

I am canceling all current and future plans to sell DURVET or any other unverified branded products.

Preventive Measures:

Going forward, I will only source products directly from brands or their verified authorized distributors.

I will request and retain proper brand authorization letters and unaltered invoices before listing any branded product.

I will implement strict internal checks to ensure all sourcing and documentation meet Amazon’s standards.

I will conduct regular compliance reviews to avoid any future violations.

I deeply regret the previous oversight and take full responsibility for the issue. I am committed to rebuilding trust with Amazon and adhering strictly to all compliance policies.

I respectfully request that Amazon consider reactivating my selling account, excluding DURVET products. I am ready to work closely with the Account Health team to ensure full compliance going forward.

Thank you for your time and consideration.

Sincerely,