Used book descriptions missing in some browsers.
Sample book:
https://www.amazon.com/dp/0873415175#
The used book descriptions show up for me in Chrome but no descriptions show up in other browsers. I don't mean just my descriptions. I mean all sellers' descriptions. Glitch? I mean, not all buyers use Chrome.
18 replies
Seller_dakT8dM7uKd7t
CD, Vinyl too, all sellers' descriptions are missing.
Seller_L8ivIDNqgkpGJ
Noticed this, as well this morning. Title, author, publisher, year, price, etc. are still visible. But I generally write a 1-3 line description for every book that I list, and that's disappeared. What part of the Amazon Brain Trust thought up this fresh hell? Any of you mods have an explanation? More stupidity from the River.....
Seller_dakT8dM7uKd7t
I checked other browsers, only Chrome has this kind problem, don't why?
Seller_t2lLypAc29zEw
I am not seeing descriptions in Chrome but can see them for the same listing in Edge.
Seller_RH0RQzxVW3Sm3
@SEAmod @Josh_Amazon
@Quincy_Amazon @KJ_Amazon @Glenn_Amazon @Troy_Amazon @CR_Amazon @Atlas_Amazon @Joey_Amazon
Tagging some mods because this has not resolved itself. I think it might take a while for more sellers to notice. Maybe when they start getting returns for items not as described or notice a drop in sales.
Seller_XSqPquQH4FvW1
Descriptions not showing on chrome either now.
Seller_XSqPquQH4FvW1
I hope it's a glitch. I hope it's not a further step in Amazon's war on used books. Our sales are dead today, which I attribute to understandable buyer caution.
Seller_sNpmfbRsQr05Y
Let me add a NEW Chrome glitch: I can only see a MAXIMUM of 10 offers per listing. The [suspenseful music plays] dealie comes up, then a list with the recommended offer and the cheapest 10 used & new offers. I cannot scroll down/beyond these to see the remaining offers.
The current workaround is to select ANY filter, then you can see all the listings matching that filter (or all filters if you so select) by scrolling.
Remove the filter and the display reverts to only 10 offers once again.
I've tried books and media and so far no exceptions.
Note that this does NOT occur on Edge, only on Chrome (Windows 10) -- latest version.
Seller_RH0RQzxVW3Sm3
I just want to update that now I can see descriptions for FBM items but not FBA items.
Seller_xwzQL0khly72e
There have been many, many glitches in the used book presentation. Even ignoring the horrible "drop down" interface that makes it incredibly difficult to search used books, particularly collectible ones, there have been numerous weird and seller defeating problems with the interface. I have seen periods where there were no uploaded photos available to the buyers on the app, many glitches where most listings just didn't show up at all on PC or app, descriptions appearing and disappearing at random. I don't understand the nightmare that selling here has become. I've been here over 18 years and in the early days the buyer interface was satisfactory. It's a mess now, to be polite. I am still shocked every time I sell a collectible book because it is an incredible chore to even find it with the hideous drop down interface with multiple clicks to get just collectible books in the view.
I STILL can't see or interact with my shipping preferences in Firefox; the endless looping circle now for two years. Firefox is one of the most used browsers on the Internet, but it will not show this page at all. I have to keep another browser active to see this one page out of 10s of thousands on the net. I have reported this for years with no information from the site.
This is a trillion dollar business, why is the interface resemble an amateur attempt at programming?