Delivery appointment
Our carrier was turned back for the second time at a fulfillment center in Mount Hope Ontario - yesterday and today. They are asking for ISA3 or Appointment # that usually starts with a 14 and ends with 016974. we have tried multiple times but cant even connect to transportation.amazon.com to book an appointment. Is there another website for appointment? Please help out.
G.
2 replies
Seller_NbYSGJ8Tehgbv
Carriers are supposed to have this handled.If your carrier was turned back for a second time, I suggest you start using a partner carrier. Your current carrier is ineffective.
Topher_Amazon
Hi @Seller_mcGyHIFfoYbTn,
The process for a non-partnered carrier to schedule a delivery appointment is detailed on the help page here. Your carrier will need to follow each of those steps.
Regards,
Topher
