Recent late shipment warnings
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Seller_7kfT0W2FtCImX

Recent late shipment warnings

Can anyone explain why I'm being put under pressure by the "system" to dispatch same day when I've set my handling time to 3 days?

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Account Health
Tags:Account Health, Seller Support
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Sarah_Amzn
In reply to: Seller_7kfT0W2FtCImX’s post

Hello @Powerwing,

Thank you for posting on Forums!

This is Sarah with Amazon.

Do you have automated handling time enabled?

If your account has automated handling time enabled, your handling time and order handling capacity is set automatically based on your historic performance for each SKU. This setting allows customers to see a more accurate delivery date, which is typically shorter and usually results in more sales.

You can find more information here: Modify handling time

Kind regards,

Sarah.

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