Urgent Request: CPC Approval Expedited
Dear Amazon Support Team,
I hope this message finds you well. I am writing to follow up on the CPC (Children's Product Certificate) review for our toy product, which has been under review for an extended period.
Case ID: 17703482141, 17726230631
We understand that thorough reviews are necessary to ensure product safety and compliance. However, the prolonged review process is significantly impacting our ability to list and sell our product, especially during this critical sales period.our products are seasonal and cannot be shipped. It will be out of stock. It has a great impact on us. and Our transportation time is very long.
We kindly request that the review team expedite the CPC review process for our product. Your prompt attention to this matter would be greatly appreciated and will help us continue to provide safe and compliant products to our customers.
Thank you for your understanding and cooperation.
Best regards,
1 reply
Cooper_Amazon
Good Evening @Seller_hsYRFgYDYhQg5,
I wanted to follow up with you as I took a look at your cases and I see that the Compliance team still has a few more business days to review your case before we can escalate them as the team's review time is 10 to 15 business days.
- CASE ID 17703482141 - This case was created on May 7th, 2025 so the Compliance team has until May 28th, 2025 to review the thread.
- CASE ID 17726230631 - This case was created on May 12th, 2025 so the Compliance team has until June 2nd, 2025 to review the thread.
If you do not hear back after those underlined dates pass, please reach back out and we can escalate to the appropriate team. Thank you for understanding.
Sincerely, Cooper_Amazon
