Hi @Seller_gAhPNiLrkfTcr

Can you please help with this order (206-2649502-6841157).

The customer placed an order with us and we dispatched the order to the address that customer provided in the order and tracking show proof of photo and gps but customer state that "it was never received" and left us a negative feedback. Can you please review and help to remove the feedback for us.

Thank you,

Sai

Customer received the item 40 days ago and now accidently left a negative feedback saying did not received the item.

Proof of delivery shared with Amazon and customer also complained about the product in messages but still Amazon not removing the feedback.

Please help!

Hello, a customer left a negative comment. He ordered the product 3 days ago. The product is on its way and will be delivered on time. I contacted the customer but did not receive a response. I want to delete the comment. I also wrote to customer support, they refused. Can you help me, I think it may be a competitor.