Amazon Brand Registry Application Has Been Rejected
Hello,
Recently my Amazon Brand Registry application has been rejected. The reason for it was the “Invoice” i provided was missing, incomplete or did not satisfy the requirements to confirm brand association or ownership. i have tried my best to provide Amazon with an up-to-date PI Invoice from my manufacturer with sensitive data like pricing details hidden, yet this invoice was still not satisfactory according to Amazon. I am unsure what to do next and looking for some advice from the community on how i should proceed next. What is considered a "Valid" invoice for Amazon?
Thanks
4 replies
CR_Amazon
@Seller_9gtaQ7cqIlQ6L
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
CR_Amazon
Dougal_Amazon
Hello @Seller_9gtaQ7cqIlQ6L,
My name is Dougal from the Community Manager Team and I received a rundown of what is going on from @CR_Amazon (Thanks). I have also reviewed the case ID provided and I do see an potential issue with the invoice.
I recommend that you review the Invoice requirements for when you apply to sell Seller University video, specifically start at the 1:33 mark in the video. This section describes invoice types that are NOT accepted. Granted, this video is specifically for selling brand applications and not specifically for Brand Registry enrollment, they do provide the best general guidance when it comes to providing invoices.
You can also reference section 4 of the Amazon Brand Registry Application Guide, but it does not cover invoices as in depth as the video linked above.
Hope this helps and please let me know if you have any other questions.
Best, Dougal
