Thinking of cancelling my account and not bothering with Amazon. It is actually possible to speak to a human?
Hi, I've spent two weeks getting products ready for Amazon going through the processes. Had to apply for approval for a category uploading photos. I then had an automated message saying no photos were added. Then attached them in the email (they were originally included in the application). Then I get this email. I think i'm at the point of just not bothering with Amazon anymore. Anyone else in a similar position or can convince me to try again? Is it possible to speak to a human
Hello,
Thank you for your application to sell Grocery & Gourmet Foods products.
We have reviewed the documentation that you provided and determined that you are not eligible to sell Grocery & Gourmet Foods products. We evaluated the information that you provided, but it did not pass our review.
We took this action to ensure the mutual success of our sellers and buyers on our site.
File name: document for application Grocery & Gourmet Foods
4 replies
Seller_QuM1AZgzfU9x4
There are some (limited) scenarios where direct contact with a human is possible, but brand / category ungating isn't one of them.
Seller_UKzNLqyMoaAFc
I have been feeling the exact same.
I have been having account verifications issues for 2 months now, my account was working fine for 6 months previous, and now have been hit with a verification request that no matter how many times I submit the documents they come back the next day with “invalid document”
I have spoke to the help team on 6 different occasion and each time they have blatantly lied to me saying I will receive a call back the next day and also follow up emails. I haven’t received a single call back or follow up email.
Like I said before this has been going on for 2 months and I’m really struggling with even bothering with this platform anymore, to go from where I was when the account was live to where I am now is a monumental nose dive.
Thank you Amazon for being of no help.
Seller_RlZVPg3d6ZUGP
If your account is new you might not get approved for grocery until you have sold other things and got a selling history
Thinking of cancelling my account and not bothering with Amazon. It is actually possible to speak to a human?
Hi, I've spent two weeks getting products ready for Amazon going through the processes. Had to apply for approval for a category uploading photos. I then had an automated message saying no photos were added. Then attached them in the email (they were originally included in the application). Then I get this email. I think i'm at the point of just not bothering with Amazon anymore. Anyone else in a similar position or can convince me to try again? Is it possible to speak to a human
Hello,
Thank you for your application to sell Grocery & Gourmet Foods products.
We have reviewed the documentation that you provided and determined that you are not eligible to sell Grocery & Gourmet Foods products. We evaluated the information that you provided, but it did not pass our review.
We took this action to ensure the mutual success of our sellers and buyers on our site.
File name: document for application Grocery & Gourmet Foods
Thinking of cancelling my account and not bothering with Amazon. It is actually possible to speak to a human?
Hi, I've spent two weeks getting products ready for Amazon going through the processes. Had to apply for approval for a category uploading photos. I then had an automated message saying no photos were added. Then attached them in the email (they were originally included in the application). Then I get this email. I think i'm at the point of just not bothering with Amazon anymore. Anyone else in a similar position or can convince me to try again? Is it possible to speak to a human
Hello,
Thank you for your application to sell Grocery & Gourmet Foods products.
We have reviewed the documentation that you provided and determined that you are not eligible to sell Grocery & Gourmet Foods products. We evaluated the information that you provided, but it did not pass our review.
We took this action to ensure the mutual success of our sellers and buyers on our site.
File name: document for application Grocery & Gourmet Foods
4 replies
4 replies
Seller_QuM1AZgzfU9x4
There are some (limited) scenarios where direct contact with a human is possible, but brand / category ungating isn't one of them.
Seller_UKzNLqyMoaAFc
I have been feeling the exact same.
I have been having account verifications issues for 2 months now, my account was working fine for 6 months previous, and now have been hit with a verification request that no matter how many times I submit the documents they come back the next day with “invalid document”
I have spoke to the help team on 6 different occasion and each time they have blatantly lied to me saying I will receive a call back the next day and also follow up emails. I haven’t received a single call back or follow up email.
Like I said before this has been going on for 2 months and I’m really struggling with even bothering with this platform anymore, to go from where I was when the account was live to where I am now is a monumental nose dive.
Thank you Amazon for being of no help.
Seller_RlZVPg3d6ZUGP
If your account is new you might not get approved for grocery until you have sold other things and got a selling history
Seller_QuM1AZgzfU9x4
There are some (limited) scenarios where direct contact with a human is possible, but brand / category ungating isn't one of them.
Seller_QuM1AZgzfU9x4
There are some (limited) scenarios where direct contact with a human is possible, but brand / category ungating isn't one of them.
Seller_UKzNLqyMoaAFc
I have been feeling the exact same.
I have been having account verifications issues for 2 months now, my account was working fine for 6 months previous, and now have been hit with a verification request that no matter how many times I submit the documents they come back the next day with “invalid document”
I have spoke to the help team on 6 different occasion and each time they have blatantly lied to me saying I will receive a call back the next day and also follow up emails. I haven’t received a single call back or follow up email.
Like I said before this has been going on for 2 months and I’m really struggling with even bothering with this platform anymore, to go from where I was when the account was live to where I am now is a monumental nose dive.
Thank you Amazon for being of no help.
Seller_UKzNLqyMoaAFc
I have been feeling the exact same.
I have been having account verifications issues for 2 months now, my account was working fine for 6 months previous, and now have been hit with a verification request that no matter how many times I submit the documents they come back the next day with “invalid document”
I have spoke to the help team on 6 different occasion and each time they have blatantly lied to me saying I will receive a call back the next day and also follow up emails. I haven’t received a single call back or follow up email.
Like I said before this has been going on for 2 months and I’m really struggling with even bothering with this platform anymore, to go from where I was when the account was live to where I am now is a monumental nose dive.
Thank you Amazon for being of no help.
Seller_RlZVPg3d6ZUGP
If your account is new you might not get approved for grocery until you have sold other things and got a selling history
Seller_RlZVPg3d6ZUGP
If your account is new you might not get approved for grocery until you have sold other things and got a selling history
