Hello,

Has anyone else had a problem again with receiving OTP's by text when trying to log in to Amazon Seller Central ?

This happened about 10 months ago for many sellers but was fixed eventually, but is happening to us again - we use 2 different mobiles and neither receives the OTP.

There is no error message as there was last time - just the OTP is not sent/received.

We do use an authenticator app as a last resort now, so can still access the account - but need to access the account from different computers/phones during the day, so it is much easier to have the text OTP option as well.

Would @Julia_Amazon be able to look into this for us please?