Verification issues
been struggling with this for 5 months now, Account was deactivated for "verification" purposes and require utility bill from before date of deactivation problem is it was a dormant business from before deactivation so a utility bill is impossible to provide, i have provided everything possible in terms of verification for the business but each time shut down and amazon keeps stressing utility bill, have emailed managing director several times but to no avail and amazon customer support over the phone have been no help either when they are aware what they are asking from me is impossible to provide
3 replies
Seller_ZVAz3d5lZuGid
The utility bill they usually require is for your home address, as part of your personal ID verification, and not your business address (unless you work from home, of course).
Seller_VJ4XoAkjDpjPH
Hello @Seller_J4mbQrgR33QxT,
This is Abella from Amazon, and would assist you with your questions above.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Based on my observation, it appears that there are verification challenges affecting your selling account.
To gain a clearer understanding of the issue, could you kindly share the initial performance notification you received from the team? This would enable us to review it and offer more comprehensive insights on the matter.
In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.
Regards,
Abella.
Verification issues
been struggling with this for 5 months now, Account was deactivated for "verification" purposes and require utility bill from before date of deactivation problem is it was a dormant business from before deactivation so a utility bill is impossible to provide, i have provided everything possible in terms of verification for the business but each time shut down and amazon keeps stressing utility bill, have emailed managing director several times but to no avail and amazon customer support over the phone have been no help either when they are aware what they are asking from me is impossible to provide
Verification issues
been struggling with this for 5 months now, Account was deactivated for "verification" purposes and require utility bill from before date of deactivation problem is it was a dormant business from before deactivation so a utility bill is impossible to provide, i have provided everything possible in terms of verification for the business but each time shut down and amazon keeps stressing utility bill, have emailed managing director several times but to no avail and amazon customer support over the phone have been no help either when they are aware what they are asking from me is impossible to provide
3 replies
3 replies
Seller_ZVAz3d5lZuGid
The utility bill they usually require is for your home address, as part of your personal ID verification, and not your business address (unless you work from home, of course).
Seller_VJ4XoAkjDpjPH
Hello @Seller_J4mbQrgR33QxT,
This is Abella from Amazon, and would assist you with your questions above.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Based on my observation, it appears that there are verification challenges affecting your selling account.
To gain a clearer understanding of the issue, could you kindly share the initial performance notification you received from the team? This would enable us to review it and offer more comprehensive insights on the matter.
In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.
Regards,
Abella.
Seller_ZVAz3d5lZuGid
The utility bill they usually require is for your home address, as part of your personal ID verification, and not your business address (unless you work from home, of course).
Seller_ZVAz3d5lZuGid
The utility bill they usually require is for your home address, as part of your personal ID verification, and not your business address (unless you work from home, of course).
Seller_VJ4XoAkjDpjPH
Hello @Seller_J4mbQrgR33QxT,
This is Abella from Amazon, and would assist you with your questions above.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Based on my observation, it appears that there are verification challenges affecting your selling account.
To gain a clearer understanding of the issue, could you kindly share the initial performance notification you received from the team? This would enable us to review it and offer more comprehensive insights on the matter.
In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.
Regards,
Abella.
Seller_VJ4XoAkjDpjPH
Hello @Seller_J4mbQrgR33QxT,
This is Abella from Amazon, and would assist you with your questions above.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Based on my observation, it appears that there are verification challenges affecting your selling account.
To gain a clearer understanding of the issue, could you kindly share the initial performance notification you received from the team? This would enable us to review it and offer more comprehensive insights on the matter.
In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.
Regards,
Abella.
