I would like downgrade my account to individual
I would like use individual account but system force use Professional account and I charged $39.99
Can you check and refund this money for me ? I don't want use Professional Account. I just start business on system Amazon and use Individual account for experiment business.
When are you refund this money for me ?
Thank you
2 replies
Seller_kNAboD6kRgVt7
First, make sure you have gone into your setting and downgraded your account there.
Next you open a case with Seller "Support" and ask for a refund. If you have used any "tools" you will not receive a refund (this does include making product listings). If you have not used the account at all, you MAY receive a refund. If you do, it will likely show up in your next payment cycle, not immediately.
Good luck. If you are new, I suggest studying the Amazon Seller University videos and reading here in the forum for a couple of weeks to see what/how things work and the many issues that can come up for sellers.
Connor_Amazon
Hi @Seller_Ff0LbgRtTlkWU
You will have to switch to the individual plan first by following the steps on this page.
From there, once you switch your plan you can contact seller support to request a refund by following the link below:
https://sellercentral.amazon.com/cu/contact-us
Best,
Connor
