Amazon Global Logistics - Importer of record error

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Seller_t9UPzo1HmAzt8

Amazon Global Logistics - Importer of record error

I am unable to save a new importer of record form as the save button is disabled, whatever inputs I try.

There is no field in red and all data entered is accurate - I have a US LLC.

Can someone help me with what could be wrong?

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CR_Amazon

@Seller_t9UPzo1HmAzt8

Hello there, my name is CR and wanted to hop in here to see if I can be of assistance.

First off, this guide may be of use for you so wanted to share it. Have you opened a case with Seller Support on this yet? If not, I'd recommend that as the next best step here.

Lastly, I have worked with a seller on this before, and it turned out that they were using Google Chrome browser and once they deleted cookies and restarted the browser, it worked for them. May be worth trying if you are also using Chrome.

I'll hang tight here for your reply.

CR_Amazon

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