Being Robbed by Amazon?
I am currently being scammed by Amazon. This is the only word I have to describe the behaviour being conducted.
I have not had any active listings in over a year on my Amazon France store.
I have now had 3 seperate charges raised on my account, two for over 50 € in a 2 week period, and one for just over 10 €.
They are listed as "other" transactions with a reason of "misc adjustment" when i downloaded the statement.
I have opened two seperate cases in seller support 10423135202 and 10401604372.
the MD here also emailed the Mangingdirector email address at amazon on 7th of November, this too has been ignored.
Essentially I am being charged with no apparent reason, Amazon refuse to engage and provide a solution or at leats an answer to justify their behaviour, and instead just ignore any contact I raise.
I have now raised my 3rd case today and again it has gone unanswered.
What on earth can I do in this situation?
Being Robbed by Amazon?
I am currently being scammed by Amazon. This is the only word I have to describe the behaviour being conducted.
I have not had any active listings in over a year on my Amazon France store.
I have now had 3 seperate charges raised on my account, two for over 50 € in a 2 week period, and one for just over 10 €.
They are listed as "other" transactions with a reason of "misc adjustment" when i downloaded the statement.
I have opened two seperate cases in seller support 10423135202 and 10401604372.
the MD here also emailed the Mangingdirector email address at amazon on 7th of November, this too has been ignored.
Essentially I am being charged with no apparent reason, Amazon refuse to engage and provide a solution or at leats an answer to justify their behaviour, and instead just ignore any contact I raise.
I have now raised my 3rd case today and again it has gone unanswered.
What on earth can I do in this situation?
5 replies
Seller_ZQyopdiwkUHOZ
When we've had charges applied on marketplaces we don't use, it's been because people returned something they bought from us to an Amazon fulfilment centre in that country, and Amazon are charging us for the stock being held there.
Might not be related to that, but I'd check it out.
The other thing I'd check is if it's an issue with EPR, since it's France. Do you sell to France from other marketplaces?
Angie_Amazon
Hello @Seller_zjYfcV4aBG8cV,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
I'm sorry you are going through this situation. For better assistance from a moderator, please create this thread under France Forums.
Make sure to include the case IDs as well so they can review them.
Regards,
Angie 🥭
Being Robbed by Amazon?
I am currently being scammed by Amazon. This is the only word I have to describe the behaviour being conducted.
I have not had any active listings in over a year on my Amazon France store.
I have now had 3 seperate charges raised on my account, two for over 50 € in a 2 week period, and one for just over 10 €.
They are listed as "other" transactions with a reason of "misc adjustment" when i downloaded the statement.
I have opened two seperate cases in seller support 10423135202 and 10401604372.
the MD here also emailed the Mangingdirector email address at amazon on 7th of November, this too has been ignored.
Essentially I am being charged with no apparent reason, Amazon refuse to engage and provide a solution or at leats an answer to justify their behaviour, and instead just ignore any contact I raise.
I have now raised my 3rd case today and again it has gone unanswered.
What on earth can I do in this situation?
Being Robbed by Amazon?
I am currently being scammed by Amazon. This is the only word I have to describe the behaviour being conducted.
I have not had any active listings in over a year on my Amazon France store.
I have now had 3 seperate charges raised on my account, two for over 50 € in a 2 week period, and one for just over 10 €.
They are listed as "other" transactions with a reason of "misc adjustment" when i downloaded the statement.
I have opened two seperate cases in seller support 10423135202 and 10401604372.
the MD here also emailed the Mangingdirector email address at amazon on 7th of November, this too has been ignored.
Essentially I am being charged with no apparent reason, Amazon refuse to engage and provide a solution or at leats an answer to justify their behaviour, and instead just ignore any contact I raise.
I have now raised my 3rd case today and again it has gone unanswered.
What on earth can I do in this situation?
Being Robbed by Amazon?
I am currently being scammed by Amazon. This is the only word I have to describe the behaviour being conducted.
I have not had any active listings in over a year on my Amazon France store.
I have now had 3 seperate charges raised on my account, two for over 50 € in a 2 week period, and one for just over 10 €.
They are listed as "other" transactions with a reason of "misc adjustment" when i downloaded the statement.
I have opened two seperate cases in seller support 10423135202 and 10401604372.
the MD here also emailed the Mangingdirector email address at amazon on 7th of November, this too has been ignored.
Essentially I am being charged with no apparent reason, Amazon refuse to engage and provide a solution or at leats an answer to justify their behaviour, and instead just ignore any contact I raise.
I have now raised my 3rd case today and again it has gone unanswered.
What on earth can I do in this situation?
5 replies
5 replies
Seller_ZQyopdiwkUHOZ
When we've had charges applied on marketplaces we don't use, it's been because people returned something they bought from us to an Amazon fulfilment centre in that country, and Amazon are charging us for the stock being held there.
Might not be related to that, but I'd check it out.
The other thing I'd check is if it's an issue with EPR, since it's France. Do you sell to France from other marketplaces?
Angie_Amazon
Hello @Seller_zjYfcV4aBG8cV,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
I'm sorry you are going through this situation. For better assistance from a moderator, please create this thread under France Forums.
Make sure to include the case IDs as well so they can review them.
Regards,
Angie 🥭
Seller_ZQyopdiwkUHOZ
When we've had charges applied on marketplaces we don't use, it's been because people returned something they bought from us to an Amazon fulfilment centre in that country, and Amazon are charging us for the stock being held there.
Might not be related to that, but I'd check it out.
The other thing I'd check is if it's an issue with EPR, since it's France. Do you sell to France from other marketplaces?
Seller_ZQyopdiwkUHOZ
When we've had charges applied on marketplaces we don't use, it's been because people returned something they bought from us to an Amazon fulfilment centre in that country, and Amazon are charging us for the stock being held there.
Might not be related to that, but I'd check it out.
The other thing I'd check is if it's an issue with EPR, since it's France. Do you sell to France from other marketplaces?
Angie_Amazon
Hello @Seller_zjYfcV4aBG8cV,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
I'm sorry you are going through this situation. For better assistance from a moderator, please create this thread under France Forums.
Make sure to include the case IDs as well so they can review them.
Regards,
Angie 🥭
Angie_Amazon
Hello @Seller_zjYfcV4aBG8cV,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
I'm sorry you are going through this situation. For better assistance from a moderator, please create this thread under France Forums.
Make sure to include the case IDs as well so they can review them.
Regards,
Angie 🥭
