Violation Trademark Misuse - Wont accept license agreement
I am sick and tired of Brand Team and Customer services
We have received a violation - Suspected Intellectual Property Violations
The item is a foil balloon manufactured by Flexmetal Balloons and an active license agreement issued by HASBRO.
I have now been going round and round in circles as Amazon are not accepting this and have asked for an agreement from the brand "Transformers"
I have told them countless times that HASBRO are the legal owners of Transformers but they are adamant that my listing violates their policy and will remain removed.
Then they advised that they have accepted the agreement and reinstated the listing so I asked for the violation to be removed and now they are saying that they will only remove it if the rights owner retracts the complaint.
This was not a received complaint but amazon themselves suspecting our product.
I am tired of going round and round.
Today - They have now issued another Suspected Intellectual Property Violation for a different item again for transformers.
Any help from @Julia_Amazon@JiAlex_Amazon@Simon_Amazon@Winston_Amazonwould be great
ASIN:
B097TN86W3
B0864YRWZM
Case ID: 10654439992
Violation Trademark Misuse - Wont accept license agreement
I am sick and tired of Brand Team and Customer services
We have received a violation - Suspected Intellectual Property Violations
The item is a foil balloon manufactured by Flexmetal Balloons and an active license agreement issued by HASBRO.
I have now been going round and round in circles as Amazon are not accepting this and have asked for an agreement from the brand "Transformers"
I have told them countless times that HASBRO are the legal owners of Transformers but they are adamant that my listing violates their policy and will remain removed.
Then they advised that they have accepted the agreement and reinstated the listing so I asked for the violation to be removed and now they are saying that they will only remove it if the rights owner retracts the complaint.
This was not a received complaint but amazon themselves suspecting our product.
I am tired of going round and round.
Today - They have now issued another Suspected Intellectual Property Violation for a different item again for transformers.
Any help from @Julia_Amazon@JiAlex_Amazon@Simon_Amazon@Winston_Amazonwould be great
ASIN:
B097TN86W3
B0864YRWZM
Case ID: 10654439992
2 replies
Seller_RlZVPg3d6ZUGP
This one is branded 'dalwaydelights' which is why you cant clear it as its a fake listing you shouldnt be listing against
Seller_zP4mEc2uI42Ja
dalway was the trading name of the importer of Flexmetal before they went into liquidation, it's an old name but amazon wont change this, despite me asking many times and even providing a letter from Flexmetal. The issue is the listing used the correct GS1 barcode of the item.
The balloon is licensed and manufactured by Flexmetal.
They have accepted the license agreement but wont remove the violation.
Second ASIN they have given violation for and they have come back saying that the keywords need updating.
Seems like nobody reads the past communication.
Violation Trademark Misuse - Wont accept license agreement
I am sick and tired of Brand Team and Customer services
We have received a violation - Suspected Intellectual Property Violations
The item is a foil balloon manufactured by Flexmetal Balloons and an active license agreement issued by HASBRO.
I have now been going round and round in circles as Amazon are not accepting this and have asked for an agreement from the brand "Transformers"
I have told them countless times that HASBRO are the legal owners of Transformers but they are adamant that my listing violates their policy and will remain removed.
Then they advised that they have accepted the agreement and reinstated the listing so I asked for the violation to be removed and now they are saying that they will only remove it if the rights owner retracts the complaint.
This was not a received complaint but amazon themselves suspecting our product.
I am tired of going round and round.
Today - They have now issued another Suspected Intellectual Property Violation for a different item again for transformers.
Any help from @Julia_Amazon@JiAlex_Amazon@Simon_Amazon@Winston_Amazonwould be great
ASIN:
B097TN86W3
B0864YRWZM
Case ID: 10654439992
Violation Trademark Misuse - Wont accept license agreement
I am sick and tired of Brand Team and Customer services
We have received a violation - Suspected Intellectual Property Violations
The item is a foil balloon manufactured by Flexmetal Balloons and an active license agreement issued by HASBRO.
I have now been going round and round in circles as Amazon are not accepting this and have asked for an agreement from the brand "Transformers"
I have told them countless times that HASBRO are the legal owners of Transformers but they are adamant that my listing violates their policy and will remain removed.
Then they advised that they have accepted the agreement and reinstated the listing so I asked for the violation to be removed and now they are saying that they will only remove it if the rights owner retracts the complaint.
This was not a received complaint but amazon themselves suspecting our product.
I am tired of going round and round.
Today - They have now issued another Suspected Intellectual Property Violation for a different item again for transformers.
Any help from @Julia_Amazon@JiAlex_Amazon@Simon_Amazon@Winston_Amazonwould be great
ASIN:
B097TN86W3
B0864YRWZM
Case ID: 10654439992
Violation Trademark Misuse - Wont accept license agreement
I am sick and tired of Brand Team and Customer services
We have received a violation - Suspected Intellectual Property Violations
The item is a foil balloon manufactured by Flexmetal Balloons and an active license agreement issued by HASBRO.
I have now been going round and round in circles as Amazon are not accepting this and have asked for an agreement from the brand "Transformers"
I have told them countless times that HASBRO are the legal owners of Transformers but they are adamant that my listing violates their policy and will remain removed.
Then they advised that they have accepted the agreement and reinstated the listing so I asked for the violation to be removed and now they are saying that they will only remove it if the rights owner retracts the complaint.
This was not a received complaint but amazon themselves suspecting our product.
I am tired of going round and round.
Today - They have now issued another Suspected Intellectual Property Violation for a different item again for transformers.
Any help from @Julia_Amazon@JiAlex_Amazon@Simon_Amazon@Winston_Amazonwould be great
ASIN:
B097TN86W3
B0864YRWZM
Case ID: 10654439992
2 replies
2 replies
Seller_RlZVPg3d6ZUGP
This one is branded 'dalwaydelights' which is why you cant clear it as its a fake listing you shouldnt be listing against
Seller_zP4mEc2uI42Ja
dalway was the trading name of the importer of Flexmetal before they went into liquidation, it's an old name but amazon wont change this, despite me asking many times and even providing a letter from Flexmetal. The issue is the listing used the correct GS1 barcode of the item.
The balloon is licensed and manufactured by Flexmetal.
They have accepted the license agreement but wont remove the violation.
Second ASIN they have given violation for and they have come back saying that the keywords need updating.
Seems like nobody reads the past communication.
Seller_RlZVPg3d6ZUGP
This one is branded 'dalwaydelights' which is why you cant clear it as its a fake listing you shouldnt be listing against
Seller_RlZVPg3d6ZUGP
This one is branded 'dalwaydelights' which is why you cant clear it as its a fake listing you shouldnt be listing against
Seller_zP4mEc2uI42Ja
dalway was the trading name of the importer of Flexmetal before they went into liquidation, it's an old name but amazon wont change this, despite me asking many times and even providing a letter from Flexmetal. The issue is the listing used the correct GS1 barcode of the item.
The balloon is licensed and manufactured by Flexmetal.
They have accepted the license agreement but wont remove the violation.
Second ASIN they have given violation for and they have come back saying that the keywords need updating.
Seems like nobody reads the past communication.
Seller_zP4mEc2uI42Ja
dalway was the trading name of the importer of Flexmetal before they went into liquidation, it's an old name but amazon wont change this, despite me asking many times and even providing a letter from Flexmetal. The issue is the listing used the correct GS1 barcode of the item.
The balloon is licensed and manufactured by Flexmetal.
They have accepted the license agreement but wont remove the violation.
Second ASIN they have given violation for and they have come back saying that the keywords need updating.
Seems like nobody reads the past communication.
