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Read onlyDear Amazon Seller Support Community,
I am reaching out for assistance regarding my Amazon Seller account, which has been deactivated due to an issue with verifying my bank deposit method. I am using my HSBC bank account, and the bank details, including my name and address, perfectly match the information on my Seller account. Despite this, my bank information keeps being rejected, and I cannot understand why.
I have double-checked all the submitted details, and everything aligns correctly. However, every time I contact Amazon support, I receive the same generic response:
"We reviewed your account and the information that you provided, and we have decided that you may not open a Selling on Amazon account."
This lack of clarity is incredibly frustrating, as I am unable to identify the exact issue or how to resolve it. This is my only bank account, and I have no alternative to provide.
I would greatly appreciate any guidance or insight from the community or from someone who has faced a similar issue. Is there any specific step I might have missed, or should I approach this issue differently?
Thank you in advance for your help and support.
@KJ_Amazon @Glenn_Amazon @Tatiana_Amazon @Cooper_Amazon @Danika_Amazon @Jameson_Amazon @Michelle_Amazon @Danny_Amazon @Blake_Amazon @Quincy_Amazon @Dougal_Amazon @Rose_Amazon @Jim_Amazon @April_Amazon
First of all, this is not Seller Support, but is a forum for sellers. Also, I do not recognise any of those names you have tagged as being forum moderators - they are more than likely just other sellers who have included amazon in their name - none of them are current moderators.
The mods you are tagging seem to be in the USA marketplace, did you mean to post this question there?
Otherwise, is your bank account a business account in the same name as your business as listed in seller central? Does it cover all markets that you operate in?
If it is a personal account and you are operating as a business it will not be accepted and you will not be permitted to sell on Amazon as a business.