ASIN does not exist in this marketplace.
My build source is the UK and I have can enable other European countries by toggling option to enable BIL however the Germany market simply states ASIN does not exist in this marketplace. I want to sell in Germany without losing existing reviews. Seller support don't seem to understand the issue and keep suggesting I rebuild the listing in Germany. They don't seem to understand that I want to keep my reviews.
How do I overcome this issue?
4 replies
Seller_RRvb9KAGlGqJw
We have this exact same issue, just with other marketplaces. Our source is Poland and from 16 ASINs on some marketplaces like France or Italy we only have 7.
We were at first told we have to add a new product in each market place which apart from being extremely time consuming doesnt work due to EAN barcodes being linked to the original ASIN.
Alot of repetitive chat and copy and pasting the same crappy answers, 3 support agents later, we were told to reset the connections in the "Build international listings" tool, which we did and suprisingly 2 ASINs now became available in some other markets. FOr example in Germany we had 8 and now have 10 listings. Unfortunately still not all our products are available in all markets and yet we have no clear communication what the issue might be or how to fix this.
ASIN does not exist in this marketplace.
My build source is the UK and I have can enable other European countries by toggling option to enable BIL however the Germany market simply states ASIN does not exist in this marketplace. I want to sell in Germany without losing existing reviews. Seller support don't seem to understand the issue and keep suggesting I rebuild the listing in Germany. They don't seem to understand that I want to keep my reviews.
How do I overcome this issue?
ASIN does not exist in this marketplace.
My build source is the UK and I have can enable other European countries by toggling option to enable BIL however the Germany market simply states ASIN does not exist in this marketplace. I want to sell in Germany without losing existing reviews. Seller support don't seem to understand the issue and keep suggesting I rebuild the listing in Germany. They don't seem to understand that I want to keep my reviews.
How do I overcome this issue?
4 replies
4 replies
Seller_RRvb9KAGlGqJw
We have this exact same issue, just with other marketplaces. Our source is Poland and from 16 ASINs on some marketplaces like France or Italy we only have 7.
We were at first told we have to add a new product in each market place which apart from being extremely time consuming doesnt work due to EAN barcodes being linked to the original ASIN.
Alot of repetitive chat and copy and pasting the same crappy answers, 3 support agents later, we were told to reset the connections in the "Build international listings" tool, which we did and suprisingly 2 ASINs now became available in some other markets. FOr example in Germany we had 8 and now have 10 listings. Unfortunately still not all our products are available in all markets and yet we have no clear communication what the issue might be or how to fix this.
Seller_RRvb9KAGlGqJw
We have this exact same issue, just with other marketplaces. Our source is Poland and from 16 ASINs on some marketplaces like France or Italy we only have 7.
We were at first told we have to add a new product in each market place which apart from being extremely time consuming doesnt work due to EAN barcodes being linked to the original ASIN.
Alot of repetitive chat and copy and pasting the same crappy answers, 3 support agents later, we were told to reset the connections in the "Build international listings" tool, which we did and suprisingly 2 ASINs now became available in some other markets. FOr example in Germany we had 8 and now have 10 listings. Unfortunately still not all our products are available in all markets and yet we have no clear communication what the issue might be or how to fix this.
Seller_RRvb9KAGlGqJw
We have this exact same issue, just with other marketplaces. Our source is Poland and from 16 ASINs on some marketplaces like France or Italy we only have 7.
We were at first told we have to add a new product in each market place which apart from being extremely time consuming doesnt work due to EAN barcodes being linked to the original ASIN.
Alot of repetitive chat and copy and pasting the same crappy answers, 3 support agents later, we were told to reset the connections in the "Build international listings" tool, which we did and suprisingly 2 ASINs now became available in some other markets. FOr example in Germany we had 8 and now have 10 listings. Unfortunately still not all our products are available in all markets and yet we have no clear communication what the issue might be or how to fix this.
