Tax Set Up

HELP! I have received my EIN number and documents from the IRS.

In the tax Interview on account setup it is stating that the following: "The Name and Tax ID provided do not match IRS records. Please review your previous inputs and ensure the "Name" line is the correct name associated with the Tax ID provided. You should complete the tax information for the individual or business that will report the income on a U.S. income tax return. If you are completing the tax interview on behalf of a single member LLC, generally the owner’s Name and Tax ID would be provided."

I am entering them EXACTLY as on the form FROM the IRS.

Anyone else having this issue? I'm stuck.

Thanks in advance!