Please please can someone help me as I'm tearing my hair out with this! I'm relatively new seller and the information I'm getting from Amazon seller support just isn't helping. They are giving me copy/pasted replies that do not directly address my problem.

Whenever I try to edit my listing i get the error below regarding the title (even if i am not trying to update the title):

The value 'MOOPRA 3x Period Pants for Teenage Girls | Honeycomb Absorption, Breathable, Antibacterial | Eco-Friendly and Reusable | Teenager, Adolescent girl | Heavy & Light flow | Light incontinence' specified cannot be used as it conflicts with the value 'MOOPRA Menstrual Panties for Teenagers, Girls and Children | Light Incontinence | Washable and Reusable | OEKO-TEX: Free from Harmful Products' for ASIN Z in the Amazon catalogue. If this is ASIN 'B0D461TKRP', update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc). Learn how to fix this error

I own the brand, and i am the owner of the EAN/UPC code through GT1.

Please help !

Thanks in advance.

I was accepted for the Handmade Brand Registry features Waiver back in April 2023. I was able to list new products under the accepted brand name .

Now when listing new products I get the error "5461: You may not create new ASINs for this brand. You are free to add offers to any existing ASIN for this brand. Please review our ASIN Creation Policy. If you believe the product you want to sell is not already listed in the Amazon catalogue and should be listed as a new ASIN, follow the link and complete the form." I am only able to list products as "Generic".

Also now the ASINS that already have the brand name the description and the bullet points are not showing when viewing the product page. For the products listed as "Generic" the descriptions do show.

Anyone else experiencing this? It's really frustrating as the lack of descriptions on these listings could be affecting my sales.

I am writing to seek urgent assistance with an ongoing issue regarding Error 5886 on my listing. Despite numerous attempts to resolve this with the support team, the error message persists, and I have not received any satisfactory resolution.

I am the sole owner and the original creator of this listing, and I have provided proof of this multiple times. However, the support team continues to incorrectly assert that I have never made any contributions to the listing, which is not true. This miscommunication is severely affecting my business, as I am losing out on sales.