AWD shipment: boxes for one SKU are 3 inches longer than in shipping plan
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Seller_AEiAJWqXqBPrY

AWD shipment: boxes for one SKU are 3 inches longer than in shipping plan

Hello - I have just sent a shipment to AWD (20 SKUs, 70 cubic meters, almost a 45HQ).

I learned that one of the SKUs (4 cubic meters) has a length that is 3 inches more than in the shipping plan. I cannot edit the shipping plan. I understand that this will be flagged when it reaches the AWD Warehouse.

Anyone have experience with this kind of problem? Please help. Thank you.

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Topher_Amazon
In reply to: Seller_AEiAJWqXqBPrY’s post

Hi @Seller_AEiAJWqXqBPrY,

If you're able to share a case or shipment ID I can send the details to our AWD partners and see what they are able to share.

Regards,

Topher

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