FBA label performance Issue - Amazon makes up a reason for bad labels 3 times a year
I'm getting so tired of this. The amazon support is so useless at this point. it's worse than a chat bot. They just lie over and over and never change their mind.
They try to say I have bad barcodes. (because some warehouse stooge cant use a scanner)
say no "barcode" on product.
Dispute.
They send picture clearly showing a barcode. make up some "white space" problem - that isn't in their document compliance. It affects 1% of shipments. I send them thousands of these products a year. Yet, somehow only 1% are a problem.
Chat with support. They can't use a brain, and keep repeating false information. I'm so tired of this garbage.
4 replies
Seller_7LrAV0m5llaI7
It's because they changed from Laser barcode scanners to camera style barcode scanners.
Toner labels don't work good anymore. Needs to be thermal.
Seller_7LrAV0m5llaI7
Oh I fully understand. I have had them do it to me too. I have been able to scan my labels through their picture on my monitor. it's silly.
Seller_Cj39FIFBjVLNf
Well I measured. My label is compliant with the white space rules.
did you think Amazon will give a hoot? (of course not)
