Selling privileges have been removed

Hello,
My friend’s selling privileges have been removed. He was selling in 2019 and for some reason stop trading with his business partner and withdraw his name from company. now he try to create new selling account but removed after 2/3 days.
Need help

Your Amazon.co.uk Seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been disabled. Funds will not be transferred to you, but will be held in your account while we work with you to address this issue. This may take up to 90 days, but funds may be held for longer. Please ship any open orders to avoid further impact to your account.

Why is this happening?

You have a separate account Shine+Books+Store which was enforced for violating one of our policies. As a result, you may no longer use the ILLUMINOUS TREE Selling account to sell on Amazon.co.uk.

How do I reactivate my account?

In order to reactivate this Selling account, ILLUMINOUS TREE please follow the below steps:

1. You must first reactivate the account associated with Shine+Books+Store by submitting an appeal. Please follow the instructions in the communication received for that account.

2. Once you have successfully reactivated that account, please submit an appeal to reactivate the current account, ILLUMINOUS TREE by using this link: https://sellercentral.amazon.co.uk/performance/notifications. When submitting the appeal, you will need to provide us with the name of the account that was reactivated and the date of reactivation.

He replied

Submission

5 July 2022 18:19 BST

Option 2: An explanation and supporting documentation to show that you no
longer own/no longer have a relationship to the originally enforced account.
Hello,
Shine Book Store was owned by me (***) under company
names as *****. This company was
ownership of mine as well as Mr *** I withdraw my ownership from
company on 06/12/2019. After that i am no
longer own this company as well as having no Amazon and Bank account
rights.
I am attaching confirmation of termination of a director appointment.

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Attached
companies_house_document.pdf
44F42060-B4BD-40D8-BF0F-DA85A6A859CB.jpeg

The document is authentic and unaltered.

The document is in .pdf, .png, .jpeg or .gif format… view more

Amazon replied

Hello {NAME, IF AVAILABLE, OR BUSINESS NAME},

You have been found to be related to an account beginning with {INSERT BEGINNING OF ACCOUNT}.

We received your submission but do not have enough information to reactivate your account at this time.

To reactivate your account, you first need to successfully appeal all policy violations on any and all other selling accounts that are enforced by submitting appeals for each enforcement. Please follow the instructions in the communication received for that account or by signing into your Seller Central account.