Is anyone else experiencing terrible telephone support today where the call connects but no one speaks or they do and then it costs off straight away??

Dear Amazon,

We tried calling the Amazon UK Seller Central Support Team but couldn't get through, it just showed "Internal Failure" (please see attached screenshot as below). Amazon customer service told us to change browsers, but it doesn't work either. (As you can see in the screenshot we were using the Microsoft Edge)

We would like to know the reason why can't make a call from Taiwan? Does Amazon have restrictions on other international codes?

Hope to get your reply ASAP, thank you.

Thanks and best regards,

Ellie C.

Addlink Technology Corp.

[Moderator Edit: personal data removed]

Hi!

I have Finnish company, which is going to take care off all our sales in Amazon EU.

We have established subsidiary to UK (Registered to HMRC, owned 100% by our Finnish company) and that company is going to take care off all sales in UK. I already have 1 Seller Central account (directed to Finnish company) for EU sales.

I am not sure should i add our UK companys VAT number to current Seller Central account VAT listings or should I setup a new account for UK company? I have understanded that it's illegal to have 2 Seller Central accounts, especially if you are selling the same products.