Never getting USPS Ground Advantage option
For the past week or so, it seems like we never get USPS Ground Advantage as a shipping option for our Standard shipping orders. I checked our shipping settings and they look the same as before. Are other people experiencing this also? Has anyone found a resolution to this?
15 replies
Seller_Cg2vqroNBCOrt
Yes I am seeing this on more and more orders. This is the AI shipping system Amazon has forced us into.
Seller_qMgi7qxvEo7f1
50% of the time I have the same issue. I asked about this Seller service, but I got no help, just a bunch of nonsense. :-/
Seller_Ha6JyVvDK6Ybs
Sales are down Amazon is strumming up Revenue if you dont like it do what we do cancel them dam orders they pull this crap because if you do not ship what thy say all customer does is say they didn't get it and does not matter what tracking shows they will get it FrEE. Amazons intentionally is to give every seller PTSD so one day they can sell us meds for treatment!
KJ_Amazon
Hello @Seller_pdaJnSRNbTKHA @Seller_MTmyHuNwig81m @Seller_Cg2vqroNBCOrt and all other sellers asking about USPS Ground Advantage not being available as a Claims/OTDR Protected shipping service:
If you are not seeing your preferred shipping services available in Buy Shipping as OTDR/Claims Protected services, your best next step is to review those services and your shipping settings.
Our partner teams work closely with carriers to provide accurate delivery estimates for shipping services, including accounting for major weather and other events that can affect transit times. Check if there are adjustments you can make to your settings that will include your preferred services as protected.
@Seller_pdaJnSRNbTKHA Do you set your own transit times for your orders?
Seller-fulfilled shipping help pages
Seller_c9VPkO3SnRgnd
You must first put your handling time to 1 day then in standard shipping settings change to 5-8 days from default 3-4 days. This will give you 7 days for Ground advantage and should show up every time.
