Upable to update the title / description
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Seller_HXvwoHAGiSdiO

Upable to update the title / description

Hi,

I am the Brand Owner of the listings in question. I made minor changes in title and description of my listings. While majority of them reflect the change, some of them don't. I have also tried deleting the listing for 24 hours and then re-adding them in the parent ASIN. Please suggest if there is a way out. Amazon CS just says delete and wait and create new, which has not worked for me.

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Seller_rI7BZIczK8iAC
In reply to: Seller_HXvwoHAGiSdiO’s post

Changing one or two words in the title often doesn't go through. Although, the description shouldn't be a problem, if the characters don't exceed the allowed number.

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Manny_Amazon
In reply to: Seller_HXvwoHAGiSdiO’s post

Hi @Seller_HXvwoHAGiSdiO,

Thanks for posting to the Forums. Please share your most recent case ID, and I'll review and provide thoughts and what options exist for escalation.

Regards,

- Manny

20
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Seller_Hvi3HBW45jas9
In reply to: Seller_HXvwoHAGiSdiO’s post

We have run in to the same issue before. Now we have it again on one of our items. Support is frustrating because they tell you to do stupid things that simply do not work. Wasting our time. All just because we want to change the title.

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