Lost Feature Offer
Hello @Spencer_Amazon @Simon_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_
My issue still hasn’t been resolved. This is the second time I’m sharing my ASINs list. I’ve contacted the seller support team and emailed the managing director, but the problem persists. Their responses have been mostly copy-paste replies. Nearly 90% of my brand’s listings are showing this issue, and they’ve lost their Buy Box privileges without any explanation. Amazon hasn’t sent any notifications or emails about this problem. This has severely impacted my business, including my top-selling FBA products. All these listings are under my own brand. If anyone knows how to resolve this, please let me know.
We lost Buy Box (Featured Offer) on entire FBA & FBM inventory ASINs :- @Spencer_Amazon
e.g :- B0C5MZM4M7
B0CR7GZLKT
B0C543HMMR
B0C541ZXX4
1 reply
Spencer_Amazon
Hello @Seller_MuDIYavOTAEsw
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
I have shared your ASINs with the Buy Box team. Please continue posting on the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer
