Blocked listing due brand violations- unable to creat removal order
guys need urgent help,
My listing got blocked due to brand violations. I have listed my product as an existing listing and I thought it’s generic. There was no approval needed at first. I shipped the inventory to Amazon werehous and started selling, next day I got blocked due brand complaint. Now I am trying to settle the violation and creat removal order to get my inventory back, however the seller support telling me that it takes 60 days to do so and some of them says you could do it straight away. The seller support wasn’t quite helpful for me, furthermore I have contacted the brand directly to recall thier complaint and they consistently ignoring me.
Please advise me on what to do. I am getting charged by leaving my inventory in Amazon warehouse every day.
4 replies
Seller_KlbXZHzQGSDZv
Sorry to be the bringer of bad tidings but taking 60 days to get your product back might be the least of your worries. If you cant provide documentation that your products are Genuine (in amazons eye you will need invoice for the brand that is on the listing) then its likely they will be classed as counterfiet and probably destroyed.
Spencer_Amazon
Hello @Seller_qHWgQiHCwSmBy,
Here is an article that you might find useful. Remove inventory overview
If you have a case ID for me, I will gladly look into it.
Regards, Spencer
