Id really appreciate some help please.

Ive been trying to close my account for months. Amazon just doesn't respond to the help cases created by the "close account" request under accounts.

I have had so many conversations with Amazon associates who say "only the internal team can close an account." Repeatedly requesting on the same case (created by amazons automatic closure system) for closure, or creating other cases -doesnt help.

Ive downgraded to individual. I have no stock, no balance, and an account that is healthy. To top it all, I have now been threatened (via email) that if I don't give an epr number to Amazon France, im going to be charged fees. I have no interest in selling in France, never signed up to it, have no epr registration and never want to.

This "not responding" seems to be a license to print money for themselves. It's easy to sign up to Amazon, but when you want to leave (even with a healthy account), amazon is preventing me. Short of getting a legal team to take over, I don't know what else to do. Can anyone help?

I accidently registered a US account, whilst having a UK account.

Rendering both the UK and US accounts deactivated. In order to get back on track, I must close the US account (Sounds simple?) Before I can close my account, I have to video verify my US account and then once live, I can then try and reactivate my UK account.

I'm now stuck! Despite booking a bank of 3 dates/times for Amazon to video verify my account, they never confirm! (This is just to reactivate it, so I can eventually close it! and kick start my UK account)

I've been trying since November and despite several calls to the Support and live chats and lots of promises of "we have escalated this" nothing happens.

The last set of dates selected were yesterday, today and a date next week. The first 2 dates have been ignored by Amazon. I contacted the Seller Support and I'm expecting a response from Seller Support tomorrow, which I'm guessing will be an automated email asking me to book 3 more dates.

Despite contacting Seller Support several times - nothing has changed, despite the promises!

This is incredibly frustrating, I have stock waiting to be sent to FBA land, but I'm not allowed to use FBA.

I'm beginning to think this is deliberate. If so, just be honest!!!

hi, i have been trying to get my amazon seller account reactivated and have been sending requested documents to amazon but amazon keep rejecting my documents for reasons such as country of citizenship doesn’t match the issuing country of the documents or the documents number isn’t match with the number on the account which is incorrect, all my documents are uk Documents and all are still valid but they keep getting rejected and today i was asked to send my company confirmation statement, but that’s keep getting rejected as well, i don’t know what amazon wants from me, i just want to reactivate my account and build my business but don’t know what to, so frustrated now.