Cant log in my account

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Seller_eBKsUh7raTKlu

Cant log in my account

one of my friend try to log in she know the password but she do not get the OTP on SMS, its advice her to get the OTP from APP but by mistake the app Authenticator its deleted, she do not have the app to get the OTP and get log in.

now she is almost 1 week waiting from the TWO STEP verification account recovery. she send them PASSPORT copy but no reply at all

she is keep doing it said wait 1 2 days but nothing kindly help her

i m do not know thanks a lot

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Tags:Account users
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Seller_ginKiclb01hvT

When promoted for your code you can click on the link underneath "Didn't receive the OTP?" from this page you can request the code via the App, Call or Text top registered mobile number.

Can you not get the code sent to your mobile number ?

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Seller_ZVAz3d5lZuGid

Why are you allowing a friend to log-in to your seller account ? - a sure way to get the account deactivated, unless of course you are trying to set the friend up as a secondary user ?? - which is a different process, I think.

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