Your seller-fulfilled offers have been deactivat
Hi,
We are new seller on Amazon and we received an email stating "Your seller-fulfilled offers have been deactivated"
We have already submitted the necessary document asked by Merchant Review team like FedEx POD details all our orders has been shipped and delivered to customer. Some orders are month old as well.
Our payment also stuck we never received it. We emailed with plan of action as well about our few cancellation still we are getting the same reply from Merchant review team.
Can any one please help us.
Thanks
Home-Over
7 replies
Atlas_Amazon
Hello @Seller_xtAGApIL3rLXq
Thank you for the information provided regarding the issues you have experienced. I understand that your ability to do seller-fulfilled orders have been deactivated, and the documentation you have provided has been rejected. From the details, our team is requesting your invoices and shipping details to verify the sourcing set up.
Our team will take steps to verify the information provided. If they cannot verify the details, they will reject the submission. You mention the shipping documents, did you provide invoices as well?
We encourage you to continue to provide any information or details you have on this situation.
Best,
Atlas
