New FBA listings only showing up as FBM
I just created 4 new listings on Amazon. I selected FBA for each of them. For some reason 3 of them have been listed as FBM while only 1 was listed as FBA.
Additionally, when I go to convert the listings to FBA it says that I haven't selected any listings to convert. Even though I did select them.
Anyone else had this issue and know of a resolution?
2 replies
Manny_Amazon
Hello @Seller_wjKDdjbPOYh55,
Check out the Converting Your Products to FBA Seller University video for steps to convert your listings to FBA. I also recommend that you open a case with Seller Support to investigate your listings. If you share your case ID in this thread, I'll review to ensure it's being reviewed appropriately.
Thanks for your understanding.
Regards,
- Manny
Seller_B5QtS3IXxICVF
I've been having the same issue for at least a couple weeks now. It makes no sense, since we uploaded the product via loader file, specifying our intent to sell as FBA. Then, we literally navigate to Send to Amazon (STA), and upload our Manifest File. All of this should reaffirm our intent to, ya know, SEND the product TO AMAZON. Each time, we get the following error in STA Step 1:
One or more of the SKUs that you uploaded hasn't been converted to FBA. Please convert the SKU to FBA or remove the SKU and upload the file again.
We then go into Manage All Inventory, and locate the SKUs that we just uploaded for FBA, and they show them as FBM. We have tried clicking on the box to the far left of each erroneously marked FBM SKU to "Select Group Action" of "Change to Fulfilled by Amazon." At this time, a new tab opens, stating "You have not submitted any SKUs. Please return to your inventory list and select some SKUs before submitting."
If we attempt to achieve this conversion SKU by SKU (the "three vertical dots" option on the right, selecting "Change to Fulfilled by Amazon"), we get the same error.
This used to work properly. We shouldn't need to do this in the first place, because we've already made it quite clear that our intent is to Send to Amazon.
Seller Central is broken in so many ways. This is yet another completely fixable issue that hinders us from sending items to Amazon, which benefits not only our business, but that of Amazon, as well as the consumer of the products. What a mess!