VAT Services on Amazon

TLTR: DO NO HIRE AVASK

Hi fellow Sellers,

If you are looking to find a provider on Amazon for VAT Services, let me warn you, DO NOT HIRE AVASK.

About three months ago, I hired their service to register VAT in France and in the UK, off the table their response time was [Moderator Edit: inappropriate content removed]

If you send them an email, you will need to follow up daily, and after 2 weeks, you may/may not hear from them.

On May 10, I was given a warning by Amazon that my account would get blocked if I did not upload a valid VAT for the UK Marketplace in the next 60 days.

I was confident that by the end of 60 days, my VAT would get registered and be uploaded to Seller Central.

Exactly on July 10, my account was deactivated, because a valid VAT Number was not uploaded to Seller Central.

Now, I know this sh*t takes time, so I dropped an email to Avask, asking for an update.

After several follow-ups, they responded that they emailed me on June 16th, asking for "additional information" (the information I provided to them during that week wasn't sufficient), and by chance, I missed that email.

Entire[Moderator: inappropriate content removed] month, and they didn't bother to notify me that they still needed the additional information.

I provided them with the information they asked for, and now they want me to authorize them on HMRC Portal to do their stuff.

Now, their link is not working / something is not okay, since that day, I have been sending them emails daily, and I haven't heard a single word from them.

TLTR: DO NO HIRE AVASK