Hello,

We need an Amazon assistant to unblock the following case.

20 days ago, we listed 3 new KORRES showergels. Suddenly we received a notification that our account is in risk, because these ASIN were MoP (medicine on prescription).

We opened three different cases for each one and finaly the 2 of them was reactivated after 5 appeals!

For the last one, we appealed this unreasonable decision for 7th time and Seller Support still insists "The sale of Prescription Only (POM) medicines is prohibited on Amazon.co.uk.", with let us know under which evidence they insist on this conclusion.

Till today, we forwarded all the required details, attached and upload at product's page the ingredients, which prove that ASIN: B0D1PDZJDT is the "KORRES Pure Cotton Renewing Body Cleanser 1lt".

We informed SS, that this ASIN is already offered for sale in 7 Amazon European Marketplaces, legally, as a showergel, because it is not Prescription Only Medicine (POM), but JUST A COMMON KORRES SHOWER GELL.

The ingredients for the "KORRES Pure Cotton Renewing Body Cleanser 1lt". with ASIN: B0D1PDZJDT, are in accordance with all UK and EU regualtions and are as follows:

Aqua/water/eau, Sodium Laureth Sulfate, Cocamidopropyl Betaine, Sodium Cocoyl Isethionate, Coco-glucoside, Glyceryl Oleate, Parfum/fragrance, Aloe Barbadensis Leaf Juice Powder, Althaea Officinalis Root Extract, Arginine, Castoryl Maleate, Citric Acid, Guar Hydroxypropyltrimonium Chloride, Hydrolyzed Wheat Gluten, Lactic Acid, Polyquaternium-7, Sodium Chloride, Sodium Gluconate, Tocopherol, Benzyl Alcohol, Imidazolidinyl Urea, Phenoxyethanol, Potassium Sorbate, Sodium Benzoate, Sodium Dehydroacetate, Geraniol, Hydroxycitronellal, Limonene, Linalool.

But nothing!

Thank you in advanced

Dimitris