Lost Buy Box (Featured Offer) MEGATHREAD
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
Seller_QIMWRIIsqJQai
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
1.2K replies
Seller_19G71ypKFqbHu
Hello @Spencer_Amazon
I have the same issue with my listings not being eligible for Featured Offer despite having good account health, competitive prices, FBA, positive reviews and doing private label with brand registry.
Can you help me please ?
Asins: B0D6G5HW66 and B0D6G51CLW.
Thankyou
Seller_Ef3AxArL6bVjT
This is the third time this has happened with the same ASIN B071WJ74F4, After conducting research, I found that competitors are using automated bots to report fake low prices in the feedback section. This appears to trigger Amazon’s algorithm, causing the affected ASIN’s Competitive External Price to drop by £10 to £15 lower than the actual selling price, which leads to the loss of the Buy Box.
Steve Pop has discussed this issue in detail, and you can view his video on YouTube titled "[UnSolved] Why Buy Box Lost Due to Offsite Amazon FBA Price". This is a serious loophole in Amazon's backend system, which needs to be addressed urgently. If not fixed, this issue could severely harm sellers, as competitors are using this black-hat method to cripple their main rivals.
Please, I urge you to address this problem permanently before it impacts more sellers.
Seller_BcrJ6y2jxMBI7
Hi @Spencer_Amazon
All my ASINS are now lost the buy box
please see the few ASINs below: My case Id is 10329130732
B0D869DF8F
B0D9XDRD4X
B0DDFVGNPW
B0DDXSM5Z8
B0DC6PX6P3
Seller_GcnlSzMdUSew5
I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2W1C3
B0DGD38KKW
B0DGD4YPQP
B0DGD4G9G1
B0DGD2K9LJ
B0DGD3MRV1
B0DGD3NQK2
B0DGD5NK86
B0DGPFRV9K
B0DGD4YCWX
B0DGD434PH
B0DGD2XC1T
B0DGD2322X
B0DGD4BJQ2
B0DGPX76GZ
B0DGPP6ZKD
B0DGD46JYD
B0DGPMPJ4Y
B0DGXGRJCV
B0DGXCLRW2
B0DHLBB84T
B0DGD2YWCP
B0DGSQ65FV
B0DGD3FPDD
B0DGXDCVRR
B0DGXDQ298
B0DGD3RR3J
B0DGXD2SLG
B0DGXDPCMN
B0DGXF3M2X
B0DGSLNZZT
B0DGXDZYRB
B0DGXBQRTX
B0DGD2QTZM
B0DGD2V9CP
B0DGD31W54
B0DGD3NXT2
B0DGD3QJBT
B0DGD3QYJ4
B0DGD4J5FP
B0DGD5MLP9
B0DGD5QSL6
B0DGQLP4SN
B0DGT1FLKG
B0DGT6HKYF
B0DGXF4BCZ
B0DGD36P55
B0DGD3VDMV
B0DGD53FJG
B0DGD5FD1Z
B0DGT3426J
B0DGXDWCRN
B0DHLBB84T
B0DHP4Q9Q7
B0DF6X7T71
B0DGD13JN3
B0DGD2PFV2
B0DGD2SW7M
B0DGD3GH9G
B0DGD3PJNN
B0DGD3X958
B0DGD3ZLHZ
B0DGD42YWL
B0DGD4BB3B
B0DGD4PGGK
B0DGD4RC71
B0DGD5859W
B0DGD587BP
B0DGPF36XG
B0DGPP6ZKD
B0DGPQCTCD
B0DGQ3SPR3
B0DGQN2KTY
B0DGSGZYRN
B0DGSKGLCH
B0DGSMJY8Y
B0DGSZJVYZ
B0DGT1H8L4
B0DGT4J47X
B0DGTQW12T
B0DGXBXJN5
B0DGXCG9LG
B0DGXCPGRV
B0DGXD8V4F
B0DGXDMT7X
B0DGXGRBZW
B0DHP46GV9
B0DHP4G4WD
B0DHP4XYD1
B0DHP796ZT
B0DHP9666P
Seller_Ef3AxArL6bVjT
Hello @Spencer_Amazon my ASIN B071WJ74F4 has same buy box issue since 4 days and it's not fixed yet. I am suffering huge loss on daily basis. Help me please.
Seller_RguKGMHvWFmo3
How come my Buy Box is now 16%?
Previously it was always around 70-80%
Seller_fkCx49hQJ7ZWl
hi my asin is
B00BESNCGQ
B07SJFWJFC
B00GUYAANC
@Spencer_Amazon
Seller_cyOKPyerNBm71
Hi
@Spencer_Amazon
It’s been over a week now, and I have left multiple messages.
We still do not have our buy box back (even after you passed them to the team) and we have thousands of skus of which all of them lost featured offer.
The issue has been running for over 5 weeks now and we are in serious trouble.
All of the ASINs across our store are affected, I am sharing some of them again.
Really need your help please. Thank you.
B003ZC31BK
B0017UAMC8
B07NDVQ2FK
B01N0YADPT
B001KYVX2E
B07P3N5XS4
B01JXY0TUO
B00MGK9Q0C
B01GH0421Y
B010V6KKT8
B01AR6U6MI
Seller_rQYvIYCumUpC1
HI @Spencer_Amazon all my asin lost the buybox in France Marketplace can you please fix it? the account health is in perfect conditions!
Seller_HAyLMJGpf8eI2
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
- B07PM7GGWY
- B00AGGITTM
- B07765H5L9
- B07T1KMS3V
- B074JS3X1G
- B07CTMTVQB
- B00004Z2Z3
- B001COQW14
- B006GQM0UU
- B07T2L219X
- B000MX7KA8
- B000ILZERU
- B0046EDCYM
- B0015B04J0
- B002D3ZJD0
- B00JSO39SE
Potential high pricing error:
- B076CNRC2C
- B09BRNKF1X
- B07FN5Z94N
- B08VKFST2C
- B01J41DNZE
- B0009YVD30
- B0C43Y2XRX
- B096Y68T9B
- B004UGALE0
Thank you
iquality
Seller_E3CBpSjqZxg2B
Hi
@Spencer_Amazon
It has been more than 3 weeks now and we still don't have our buy box back. Even though I have sought team intervention many times, there has been no effective solution.
As of 9.29, we still don't have our buy box back, we have thousands of SKUs, all of which have lost featured offers. Even though it briefly restored the 4-day shopping cart last week, it triggered the loss of the entire store's shopping cart from the 28th.
This problem has lasted for more than 3 weeks and we are in serious trouble. The upcoming Halloween products cannot be sold, which has caused us great distress and pressure.
The shopping cart has been lost 4 times this quarter, and the recovery period is getting longer and longer. The longest time was 11 days. I feel very frustrated.
All ASINs in our store are affected, I share some of these ASINs again, please help me submit an investigation.
Really need your help. Thank you.
Good day
ASIN:
B0B594WCW5
B01MS2LEMV
B09878XD4X
B0922VDG1G
B078JM7XTC
B07WJSJVBV
B00PVURVWY
B082MY84JY
B0998DFKC4
B0998XYPGZ
B083XN6Z91
B07KCRGZKT
B01KJY5ON4
B07G744VKR
B07516RQQW
B07WS8KD63
B08418PBH1
B08XQNXSX7
B0CR9S2977
B07H2BWWFS
Lost Buy Box (Featured Offer) MEGATHREAD
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
Lost Buy Box (Featured Offer) MEGATHREAD
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
Seller_QIMWRIIsqJQai
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
Seller_QIMWRIIsqJQai
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
Seller_QIMWRIIsqJQai
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
1.2K replies
1.2K replies
Seller_19G71ypKFqbHu
Hello @Spencer_Amazon
I have the same issue with my listings not being eligible for Featured Offer despite having good account health, competitive prices, FBA, positive reviews and doing private label with brand registry.
Can you help me please ?
Asins: B0D6G5HW66 and B0D6G51CLW.
Thankyou
Seller_Ef3AxArL6bVjT
This is the third time this has happened with the same ASIN B071WJ74F4, After conducting research, I found that competitors are using automated bots to report fake low prices in the feedback section. This appears to trigger Amazon’s algorithm, causing the affected ASIN’s Competitive External Price to drop by £10 to £15 lower than the actual selling price, which leads to the loss of the Buy Box.
Steve Pop has discussed this issue in detail, and you can view his video on YouTube titled "[UnSolved] Why Buy Box Lost Due to Offsite Amazon FBA Price". This is a serious loophole in Amazon's backend system, which needs to be addressed urgently. If not fixed, this issue could severely harm sellers, as competitors are using this black-hat method to cripple their main rivals.
Please, I urge you to address this problem permanently before it impacts more sellers.
Seller_BcrJ6y2jxMBI7
Hi @Spencer_Amazon
All my ASINS are now lost the buy box
please see the few ASINs below: My case Id is 10329130732
B0D869DF8F
B0D9XDRD4X
B0DDFVGNPW
B0DDXSM5Z8
B0DC6PX6P3
Seller_GcnlSzMdUSew5
I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2W1C3
B0DGD38KKW
B0DGD4YPQP
B0DGD4G9G1
B0DGD2K9LJ
B0DGD3MRV1
B0DGD3NQK2
B0DGD5NK86
B0DGPFRV9K
B0DGD4YCWX
B0DGD434PH
B0DGD2XC1T
B0DGD2322X
B0DGD4BJQ2
B0DGPX76GZ
B0DGPP6ZKD
B0DGD46JYD
B0DGPMPJ4Y
B0DGXGRJCV
B0DGXCLRW2
B0DHLBB84T
B0DGD2YWCP
B0DGSQ65FV
B0DGD3FPDD
B0DGXDCVRR
B0DGXDQ298
B0DGD3RR3J
B0DGXD2SLG
B0DGXDPCMN
B0DGXF3M2X
B0DGSLNZZT
B0DGXDZYRB
B0DGXBQRTX
B0DGD2QTZM
B0DGD2V9CP
B0DGD31W54
B0DGD3NXT2
B0DGD3QJBT
B0DGD3QYJ4
B0DGD4J5FP
B0DGD5MLP9
B0DGD5QSL6
B0DGQLP4SN
B0DGT1FLKG
B0DGT6HKYF
B0DGXF4BCZ
B0DGD36P55
B0DGD3VDMV
B0DGD53FJG
B0DGD5FD1Z
B0DGT3426J
B0DGXDWCRN
B0DHLBB84T
B0DHP4Q9Q7
B0DF6X7T71
B0DGD13JN3
B0DGD2PFV2
B0DGD2SW7M
B0DGD3GH9G
B0DGD3PJNN
B0DGD3X958
B0DGD3ZLHZ
B0DGD42YWL
B0DGD4BB3B
B0DGD4PGGK
B0DGD4RC71
B0DGD5859W
B0DGD587BP
B0DGPF36XG
B0DGPP6ZKD
B0DGPQCTCD
B0DGQ3SPR3
B0DGQN2KTY
B0DGSGZYRN
B0DGSKGLCH
B0DGSMJY8Y
B0DGSZJVYZ
B0DGT1H8L4
B0DGT4J47X
B0DGTQW12T
B0DGXBXJN5
B0DGXCG9LG
B0DGXCPGRV
B0DGXD8V4F
B0DGXDMT7X
B0DGXGRBZW
B0DHP46GV9
B0DHP4G4WD
B0DHP4XYD1
B0DHP796ZT
B0DHP9666P
Seller_Ef3AxArL6bVjT
Hello @Spencer_Amazon my ASIN B071WJ74F4 has same buy box issue since 4 days and it's not fixed yet. I am suffering huge loss on daily basis. Help me please.
Seller_RguKGMHvWFmo3
How come my Buy Box is now 16%?
Previously it was always around 70-80%
Seller_fkCx49hQJ7ZWl
hi my asin is
B00BESNCGQ
B07SJFWJFC
B00GUYAANC
@Spencer_Amazon
Seller_cyOKPyerNBm71
Hi
@Spencer_Amazon
It’s been over a week now, and I have left multiple messages.
We still do not have our buy box back (even after you passed them to the team) and we have thousands of skus of which all of them lost featured offer.
The issue has been running for over 5 weeks now and we are in serious trouble.
All of the ASINs across our store are affected, I am sharing some of them again.
Really need your help please. Thank you.
B003ZC31BK
B0017UAMC8
B07NDVQ2FK
B01N0YADPT
B001KYVX2E
B07P3N5XS4
B01JXY0TUO
B00MGK9Q0C
B01GH0421Y
B010V6KKT8
B01AR6U6MI
Seller_rQYvIYCumUpC1
HI @Spencer_Amazon all my asin lost the buybox in France Marketplace can you please fix it? the account health is in perfect conditions!
Seller_HAyLMJGpf8eI2
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
- B07PM7GGWY
- B00AGGITTM
- B07765H5L9
- B07T1KMS3V
- B074JS3X1G
- B07CTMTVQB
- B00004Z2Z3
- B001COQW14
- B006GQM0UU
- B07T2L219X
- B000MX7KA8
- B000ILZERU
- B0046EDCYM
- B0015B04J0
- B002D3ZJD0
- B00JSO39SE
Potential high pricing error:
- B076CNRC2C
- B09BRNKF1X
- B07FN5Z94N
- B08VKFST2C
- B01J41DNZE
- B0009YVD30
- B0C43Y2XRX
- B096Y68T9B
- B004UGALE0
Thank you
iquality
Seller_E3CBpSjqZxg2B
Hi
@Spencer_Amazon
It has been more than 3 weeks now and we still don't have our buy box back. Even though I have sought team intervention many times, there has been no effective solution.
As of 9.29, we still don't have our buy box back, we have thousands of SKUs, all of which have lost featured offers. Even though it briefly restored the 4-day shopping cart last week, it triggered the loss of the entire store's shopping cart from the 28th.
This problem has lasted for more than 3 weeks and we are in serious trouble. The upcoming Halloween products cannot be sold, which has caused us great distress and pressure.
The shopping cart has been lost 4 times this quarter, and the recovery period is getting longer and longer. The longest time was 11 days. I feel very frustrated.
All ASINs in our store are affected, I share some of these ASINs again, please help me submit an investigation.
Really need your help. Thank you.
Good day
ASIN:
B0B594WCW5
B01MS2LEMV
B09878XD4X
B0922VDG1G
B078JM7XTC
B07WJSJVBV
B00PVURVWY
B082MY84JY
B0998DFKC4
B0998XYPGZ
B083XN6Z91
B07KCRGZKT
B01KJY5ON4
B07G744VKR
B07516RQQW
B07WS8KD63
B08418PBH1
B08XQNXSX7
B0CR9S2977
B07H2BWWFS
Seller_19G71ypKFqbHu
Hello @Spencer_Amazon
I have the same issue with my listings not being eligible for Featured Offer despite having good account health, competitive prices, FBA, positive reviews and doing private label with brand registry.
Can you help me please ?
Asins: B0D6G5HW66 and B0D6G51CLW.
Thankyou
Seller_19G71ypKFqbHu
Hello @Spencer_Amazon
I have the same issue with my listings not being eligible for Featured Offer despite having good account health, competitive prices, FBA, positive reviews and doing private label with brand registry.
Can you help me please ?
Asins: B0D6G5HW66 and B0D6G51CLW.
Thankyou
Seller_Ef3AxArL6bVjT
This is the third time this has happened with the same ASIN B071WJ74F4, After conducting research, I found that competitors are using automated bots to report fake low prices in the feedback section. This appears to trigger Amazon’s algorithm, causing the affected ASIN’s Competitive External Price to drop by £10 to £15 lower than the actual selling price, which leads to the loss of the Buy Box.
Steve Pop has discussed this issue in detail, and you can view his video on YouTube titled "[UnSolved] Why Buy Box Lost Due to Offsite Amazon FBA Price". This is a serious loophole in Amazon's backend system, which needs to be addressed urgently. If not fixed, this issue could severely harm sellers, as competitors are using this black-hat method to cripple their main rivals.
Please, I urge you to address this problem permanently before it impacts more sellers.
Seller_Ef3AxArL6bVjT
This is the third time this has happened with the same ASIN B071WJ74F4, After conducting research, I found that competitors are using automated bots to report fake low prices in the feedback section. This appears to trigger Amazon’s algorithm, causing the affected ASIN’s Competitive External Price to drop by £10 to £15 lower than the actual selling price, which leads to the loss of the Buy Box.
Steve Pop has discussed this issue in detail, and you can view his video on YouTube titled "[UnSolved] Why Buy Box Lost Due to Offsite Amazon FBA Price". This is a serious loophole in Amazon's backend system, which needs to be addressed urgently. If not fixed, this issue could severely harm sellers, as competitors are using this black-hat method to cripple their main rivals.
Please, I urge you to address this problem permanently before it impacts more sellers.
Seller_BcrJ6y2jxMBI7
Hi @Spencer_Amazon
All my ASINS are now lost the buy box
please see the few ASINs below: My case Id is 10329130732
B0D869DF8F
B0D9XDRD4X
B0DDFVGNPW
B0DDXSM5Z8
B0DC6PX6P3
Seller_BcrJ6y2jxMBI7
Hi @Spencer_Amazon
All my ASINS are now lost the buy box
please see the few ASINs below: My case Id is 10329130732
B0D869DF8F
B0D9XDRD4X
B0DDFVGNPW
B0DDXSM5Z8
B0DC6PX6P3
Seller_GcnlSzMdUSew5
I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2W1C3
B0DGD38KKW
B0DGD4YPQP
B0DGD4G9G1
B0DGD2K9LJ
B0DGD3MRV1
B0DGD3NQK2
B0DGD5NK86
B0DGPFRV9K
B0DGD4YCWX
B0DGD434PH
B0DGD2XC1T
B0DGD2322X
B0DGD4BJQ2
B0DGPX76GZ
B0DGPP6ZKD
B0DGD46JYD
B0DGPMPJ4Y
B0DGXGRJCV
B0DGXCLRW2
B0DHLBB84T
B0DGD2YWCP
B0DGSQ65FV
B0DGD3FPDD
B0DGXDCVRR
B0DGXDQ298
B0DGD3RR3J
B0DGXD2SLG
B0DGXDPCMN
B0DGXF3M2X
B0DGSLNZZT
B0DGXDZYRB
B0DGXBQRTX
B0DGD2QTZM
B0DGD2V9CP
B0DGD31W54
B0DGD3NXT2
B0DGD3QJBT
B0DGD3QYJ4
B0DGD4J5FP
B0DGD5MLP9
B0DGD5QSL6
B0DGQLP4SN
B0DGT1FLKG
B0DGT6HKYF
B0DGXF4BCZ
B0DGD36P55
B0DGD3VDMV
B0DGD53FJG
B0DGD5FD1Z
B0DGT3426J
B0DGXDWCRN
B0DHLBB84T
B0DHP4Q9Q7
B0DF6X7T71
B0DGD13JN3
B0DGD2PFV2
B0DGD2SW7M
B0DGD3GH9G
B0DGD3PJNN
B0DGD3X958
B0DGD3ZLHZ
B0DGD42YWL
B0DGD4BB3B
B0DGD4PGGK
B0DGD4RC71
B0DGD5859W
B0DGD587BP
B0DGPF36XG
B0DGPP6ZKD
B0DGPQCTCD
B0DGQ3SPR3
B0DGQN2KTY
B0DGSGZYRN
B0DGSKGLCH
B0DGSMJY8Y
B0DGSZJVYZ
B0DGT1H8L4
B0DGT4J47X
B0DGTQW12T
B0DGXBXJN5
B0DGXCG9LG
B0DGXCPGRV
B0DGXD8V4F
B0DGXDMT7X
B0DGXGRBZW
B0DHP46GV9
B0DHP4G4WD
B0DHP4XYD1
B0DHP796ZT
B0DHP9666P
Seller_GcnlSzMdUSew5
I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs I am a new seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 28th Today September's morning when I came office and found I am no longer featured offer. I have lost buy box in every listing. We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2W1C3
B0DGD38KKW
B0DGD4YPQP
B0DGD4G9G1
B0DGD2K9LJ
B0DGD3MRV1
B0DGD3NQK2
B0DGD5NK86
B0DGPFRV9K
B0DGD4YCWX
B0DGD434PH
B0DGD2XC1T
B0DGD2322X
B0DGD4BJQ2
B0DGPX76GZ
B0DGPP6ZKD
B0DGD46JYD
B0DGPMPJ4Y
B0DGXGRJCV
B0DGXCLRW2
B0DHLBB84T
B0DGD2YWCP
B0DGSQ65FV
B0DGD3FPDD
B0DGXDCVRR
B0DGXDQ298
B0DGD3RR3J
B0DGXD2SLG
B0DGXDPCMN
B0DGXF3M2X
B0DGSLNZZT
B0DGXDZYRB
B0DGXBQRTX
B0DGD2QTZM
B0DGD2V9CP
B0DGD31W54
B0DGD3NXT2
B0DGD3QJBT
B0DGD3QYJ4
B0DGD4J5FP
B0DGD5MLP9
B0DGD5QSL6
B0DGQLP4SN
B0DGT1FLKG
B0DGT6HKYF
B0DGXF4BCZ
B0DGD36P55
B0DGD3VDMV
B0DGD53FJG
B0DGD5FD1Z
B0DGT3426J
B0DGXDWCRN
B0DHLBB84T
B0DHP4Q9Q7
B0DF6X7T71
B0DGD13JN3
B0DGD2PFV2
B0DGD2SW7M
B0DGD3GH9G
B0DGD3PJNN
B0DGD3X958
B0DGD3ZLHZ
B0DGD42YWL
B0DGD4BB3B
B0DGD4PGGK
B0DGD4RC71
B0DGD5859W
B0DGD587BP
B0DGPF36XG
B0DGPP6ZKD
B0DGPQCTCD
B0DGQ3SPR3
B0DGQN2KTY
B0DGSGZYRN
B0DGSKGLCH
B0DGSMJY8Y
B0DGSZJVYZ
B0DGT1H8L4
B0DGT4J47X
B0DGTQW12T
B0DGXBXJN5
B0DGXCG9LG
B0DGXCPGRV
B0DGXD8V4F
B0DGXDMT7X
B0DGXGRBZW
B0DHP46GV9
B0DHP4G4WD
B0DHP4XYD1
B0DHP796ZT
B0DHP9666P
Seller_Ef3AxArL6bVjT
Hello @Spencer_Amazon my ASIN B071WJ74F4 has same buy box issue since 4 days and it's not fixed yet. I am suffering huge loss on daily basis. Help me please.
Seller_Ef3AxArL6bVjT
Hello @Spencer_Amazon my ASIN B071WJ74F4 has same buy box issue since 4 days and it's not fixed yet. I am suffering huge loss on daily basis. Help me please.
Seller_RguKGMHvWFmo3
How come my Buy Box is now 16%?
Previously it was always around 70-80%
Seller_RguKGMHvWFmo3
How come my Buy Box is now 16%?
Previously it was always around 70-80%
Seller_fkCx49hQJ7ZWl
hi my asin is
B00BESNCGQ
B07SJFWJFC
B00GUYAANC
@Spencer_Amazon
Seller_fkCx49hQJ7ZWl
hi my asin is
B00BESNCGQ
B07SJFWJFC
B00GUYAANC
@Spencer_Amazon
Seller_cyOKPyerNBm71
Hi
@Spencer_Amazon
It’s been over a week now, and I have left multiple messages.
We still do not have our buy box back (even after you passed them to the team) and we have thousands of skus of which all of them lost featured offer.
The issue has been running for over 5 weeks now and we are in serious trouble.
All of the ASINs across our store are affected, I am sharing some of them again.
Really need your help please. Thank you.
B003ZC31BK
B0017UAMC8
B07NDVQ2FK
B01N0YADPT
B001KYVX2E
B07P3N5XS4
B01JXY0TUO
B00MGK9Q0C
B01GH0421Y
B010V6KKT8
B01AR6U6MI
Seller_cyOKPyerNBm71
Hi
@Spencer_Amazon
It’s been over a week now, and I have left multiple messages.
We still do not have our buy box back (even after you passed them to the team) and we have thousands of skus of which all of them lost featured offer.
The issue has been running for over 5 weeks now and we are in serious trouble.
All of the ASINs across our store are affected, I am sharing some of them again.
Really need your help please. Thank you.
B003ZC31BK
B0017UAMC8
B07NDVQ2FK
B01N0YADPT
B001KYVX2E
B07P3N5XS4
B01JXY0TUO
B00MGK9Q0C
B01GH0421Y
B010V6KKT8
B01AR6U6MI
Seller_rQYvIYCumUpC1
HI @Spencer_Amazon all my asin lost the buybox in France Marketplace can you please fix it? the account health is in perfect conditions!
Seller_rQYvIYCumUpC1
HI @Spencer_Amazon all my asin lost the buybox in France Marketplace can you please fix it? the account health is in perfect conditions!
Seller_HAyLMJGpf8eI2
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
- B07PM7GGWY
- B00AGGITTM
- B07765H5L9
- B07T1KMS3V
- B074JS3X1G
- B07CTMTVQB
- B00004Z2Z3
- B001COQW14
- B006GQM0UU
- B07T2L219X
- B000MX7KA8
- B000ILZERU
- B0046EDCYM
- B0015B04J0
- B002D3ZJD0
- B00JSO39SE
Potential high pricing error:
- B076CNRC2C
- B09BRNKF1X
- B07FN5Z94N
- B08VKFST2C
- B01J41DNZE
- B0009YVD30
- B0C43Y2XRX
- B096Y68T9B
- B004UGALE0
Thank you
iquality
Seller_HAyLMJGpf8eI2
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
- B07PM7GGWY
- B00AGGITTM
- B07765H5L9
- B07T1KMS3V
- B074JS3X1G
- B07CTMTVQB
- B00004Z2Z3
- B001COQW14
- B006GQM0UU
- B07T2L219X
- B000MX7KA8
- B000ILZERU
- B0046EDCYM
- B0015B04J0
- B002D3ZJD0
- B00JSO39SE
Potential high pricing error:
- B076CNRC2C
- B09BRNKF1X
- B07FN5Z94N
- B08VKFST2C
- B01J41DNZE
- B0009YVD30
- B0C43Y2XRX
- B096Y68T9B
- B004UGALE0
Thank you
iquality
Seller_E3CBpSjqZxg2B
Hi
@Spencer_Amazon
It has been more than 3 weeks now and we still don't have our buy box back. Even though I have sought team intervention many times, there has been no effective solution.
As of 9.29, we still don't have our buy box back, we have thousands of SKUs, all of which have lost featured offers. Even though it briefly restored the 4-day shopping cart last week, it triggered the loss of the entire store's shopping cart from the 28th.
This problem has lasted for more than 3 weeks and we are in serious trouble. The upcoming Halloween products cannot be sold, which has caused us great distress and pressure.
The shopping cart has been lost 4 times this quarter, and the recovery period is getting longer and longer. The longest time was 11 days. I feel very frustrated.
All ASINs in our store are affected, I share some of these ASINs again, please help me submit an investigation.
Really need your help. Thank you.
Good day
ASIN:
B0B594WCW5
B01MS2LEMV
B09878XD4X
B0922VDG1G
B078JM7XTC
B07WJSJVBV
B00PVURVWY
B082MY84JY
B0998DFKC4
B0998XYPGZ
B083XN6Z91
B07KCRGZKT
B01KJY5ON4
B07G744VKR
B07516RQQW
B07WS8KD63
B08418PBH1
B08XQNXSX7
B0CR9S2977
B07H2BWWFS
Seller_E3CBpSjqZxg2B
Hi
@Spencer_Amazon
It has been more than 3 weeks now and we still don't have our buy box back. Even though I have sought team intervention many times, there has been no effective solution.
As of 9.29, we still don't have our buy box back, we have thousands of SKUs, all of which have lost featured offers. Even though it briefly restored the 4-day shopping cart last week, it triggered the loss of the entire store's shopping cart from the 28th.
This problem has lasted for more than 3 weeks and we are in serious trouble. The upcoming Halloween products cannot be sold, which has caused us great distress and pressure.
The shopping cart has been lost 4 times this quarter, and the recovery period is getting longer and longer. The longest time was 11 days. I feel very frustrated.
All ASINs in our store are affected, I share some of these ASINs again, please help me submit an investigation.
Really need your help. Thank you.
Good day
ASIN:
B0B594WCW5
B01MS2LEMV
B09878XD4X
B0922VDG1G
B078JM7XTC
B07WJSJVBV
B00PVURVWY
B082MY84JY
B0998DFKC4
B0998XYPGZ
B083XN6Z91
B07KCRGZKT
B01KJY5ON4
B07G744VKR
B07516RQQW
B07WS8KD63
B08418PBH1
B08XQNXSX7
B0CR9S2977
B07H2BWWFS
