I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
@Spencer_Amazon
Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.
ASIN is: B0DJXQM352
Thanks!
@Spencer_Amazon
Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything
Parent ASIN: B0DJK8697K
B0DJK83CDW
B0DJK936QX
B0DJK8XNTD
B0DJK9KLC2
B0DJK86WBV
Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!
Marketplace: US Marketplace
B01IO3ITJ8
B08PDYHTV5
B000U7VKVQ
B000U7Y8QU
B0CSLF9SNZ
B0006IXXUU
B014AY5ZH4
B000U86M2W
B0006N1QDG
B0007Z10HU
B0006N1QO0
B0006N1QPE
B00D3CPK8E
B0007YI4KC
B0CKGFVYFL
B002DYJSSG
B0CSLH44GG
B0150918VK
B0006N1Q4K
B0006N1QAY
B002DYJSMW
B0CKG6J967
B000U7WFII
B0006N1QDQ
B0CSLBPN9T
B0006N1RAI
B0006N1Q6I
B0CKFZCQD9
B01IO4A0I0
B0CS1FLFT2
B000U7SQQ8
B0006N1R12
B000U81M8Q
B0006N1QWM
B0CS1RR481
B000U7TUSG
B0006N1QFY
B003UNAZN6
B0CS1RK9HN
B0CKGHPHNZ
B000U825QO
B0CS1NJZK6
B000U825QO
B0007Z4UM2
B0CSLRR1Q4
B0CSL8H19B
B014B0HOLW
B0CKGFWRXT
B014KYTD5Y
B015093PKM
B0CS1NLQPJ
B0CS1D4BY6
B001ATI3SQ
B0006N1QCC
B0007YHW00
B0007YG58A
B0006N1QYA
B0006N1Q2C
B0006N1R9O
B0007Z10NO
B0006N1QJU
B002DYJT3K
B0007P5120
B0007Z139K
B0006N1QHC
B0007P8K7S
B0006N1QTU
B0006N1R5S
B000U84W56
B003UTA29W
B015093IWW
B0CSLJ2TW7
B000WFPPTO
B0CKGHT5LW
B0CS1QYX48
B002DYJSC2
B01NAEE3BI
B0007P7XOE
B0006N1QG8
B0CKFN2GFH
B000U7TVSA
B0CSLMZQX8
B0CS1PT4Z9
B002DYJST0
B0CS1NMHB2
B0CS1SSLW8
B0CSLMZ3N3
B0006N1R58
B002DYJT2G
B0007Y3B5K
B0CS1NZD9T
B0006N1R4E
B0CS1DG5B8
B015096GHQ
B0CKGKGVP3
B0CS1FHBPT
B0CS1RYZXQ
B0CS1PWYDH
B0CKGJHC3Y
B0006N1QY0
B0CKG4N6VV
B0CS1VJDKK
B0006O0BZE
B0CSL5LN6C
B0CKG8T6H5
B0CS1J4SQ2
B0CS1SZ18D
B0CS1QZ2L4
B0CKGD97PF
B0CSLJSJD6
B0CS1QXR94
B014AY6I2A
B01MCXUAEQ
B0CSL5QB3X
B07SVH3464
B0007YG5D0
B000U7WAVK
B0CS1JDN8N
B0CS1Q6TX4
B0CS1FT9BD
B0CKGH42YG
B0CSLKKKB7
B0006O0BZ4
B0CSLJSJD4
B0006N1QBS
B002DYJTBC
B014KYQ82A
B0006O0BYU
B0CS1YVJ9N
B0CS195VCF
B0006N1QI6
B0CS1BYVFX
B001ATD1W4
B0CS18LXRB
B0CKGH99QQ
B015094BGO
B000U84RSI
B000U7VS4U
B014AY5VMS
B0CS1T2Z6R
B014KYQOA6
B0006N1QTK
B017A5BQZA
B017A5BQZA
B07SSBTWNG
B0CSLH5QQC
B0006IYI3Q
B0006N1Q7W
B000U7WPII
B000U7WPII
B00BMKEODQ
B00BMKEODQ
B014KYOS0E
B000U7WBAK
B001ATJN94
B0006N1QX6
B0006N1QUE
B0006N1R3A
B0BN4H78SN
B014AY5KFG
B00AH6KIJK
B01508ZSJ4
B0007Z1390
B0CS1KCYPJ
B0006N1QIG
B0CS1V3VRR
B000U7XRQW
B07SSBNQHJ
B0150945R4
B0006N1R7G
B002DYJSPE
B0006N1QM2
B07SQ8NDGM
B0006O0C08
B0006N1R3K
B0006N1QUE
B0006N1QEU
B000U7UNN2
B007P2VROY
B0006N1Q68
B0CS1SQGT9
B0006O0C0S
B0CS1SXP28
B002DYJSE0
B0CS1NJD3W
B0CS1SZVP1
B0CS1WGLL5
B01EZ46KCS
B0CS1RJBL6
B01LVZ9YT5
B014AY67BW
B01C6LTLFK
B001ATJN3U
B000U7UE1S
B0CS1QXR95
B0CS1PFK66
B01EZ46KCS
B0CS1N79ML
B0007P6SJK
B0CS1VWSLC
B015093CK0
B0CS1YVK88
B015093DKE
B07K82XDLR
B002DYJSPO
B0CS1T1WMQ
B015091GC6
B0CS1HTXHN
B0CS1HRRJD
B002SSNFFY
B000U824Q0
B014AY5FO2
B0CS1SZ8KK
B0CSLD9RZM
B000U7YMBG
B0006O0C12
B0150925X0
Dear @Spencer_Amazon,
on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.
B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M
Thank you
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
B000XYFGIE
B007I1QUYE
B00BBUNUOG
B000MX7KA8
B001COQW14
B001GU2EDO
B00766F6OQ
B07K91YH1S
B07K6R5VFR
B08R5HV763
B0BGQ5KQS3
B0CC332C5D
Potential high pricing error:
B000ADFWPU
B001U3Y5WK
Regards
iquality
I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2322X
B0DGD2K9LJ
B0DGD2SW7M
B0DGD2YWCP
B0DGD38KKW
B0DGD3NXT2
B0DGD3QY54
B0DGD3RR3J
B0DGD3SQ69
B0DGD3X958
B0DGD46JYD
B0DGD4D7BF
B0DGD4G9G1
B0DGD4WK8T
B0DGD4YCWX
B0DGD5DVQ5
B0DGD5G6S8
B0DGD5NK86
B0DGD5QSL6
B0DGD6HBRT
B0DGPFRV9K
B0DGXBBD12
B0DGXBQRTX
B0DGXC3KGX
B0DGXC63LZ
B0DGXC6LV8
B0DGXCBGXH
B0DGXCJJP9
B0DGXCLRW2
B0DGXCTFRC
B0DGXD2SLG
B0DGXD49HY
B0DGXD7J4G
B0DGXD8V4F
B0DGXDCVRR
B0DGXDPCMN
B0DGXDQ298
B0DGXDRK6F
B0DGXDWCRN
B0DGXDZYRB
B0DGXF3M2X
B0DGXF4BCZ
B0DGXGRJCV
B0DHLBB84T
B0DHP35WV6
B0DHP3KH11
B0DHP4RMN5
B0DHP4XYD1
B0DHP5FNBL
B0DHP5HMK3
B0DHP796ZT
B0DHPHBF48
B0DHPHK3SL
B0DJ8MSVK8
B0DJ8MYN18
B0DJ8PDY45
B0DJ8Q2QN4
B0DLSDW8FP
B0DLW5D54Q
B0DGD2QTZM
B0DGD3FPDD
B0DGD3NQK2
B0DGD434PH
B0DHP66QGG
B0DHP7N66V
B0DJ8PZJQR
Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.
Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)
From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.
Merchant Token ID: (Removed by moderator)
B07DP3NNWJ
B07JC3F14K
B07HTS4TPF
B07HTD73GT
B07QTTJMHT
B07QVRCJV2
B07QQ1Q37F
B07FTDG9BX
B07DP3GQY6
B077B58DWC
B07G4CYXC4
B077B7RV81
B07G4CQTZM
B077B63VMG
B001UJGVRQ
B00125753W
B00124Y9K0
B07FT3JYP6
B003U31XWS
B08QW879VN
B003U3554A
B003U378VS
B09QMCFKGQ
B07DP42F3V
B01JZD8VYE
B01JZD85X6
B01JZD7Q90
Sincerely
Daniel
Hi everyone, my whole store has lost the Featured Offer.
My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.
Please help me restore my Featured Offer. Thanks!
ASIN:
B0CMLBXJJ7
B0CC9JJCXN
B0CC9L8JJN
B0CC9L6LYV
B0CL7TQCN7
B0CLV4GKVB
B0C9WYDYN7
B0C9WWR2RC
B0C9WWZVWG
B0C9WZPDRK
B0C9X21KSD
B0CJHT71JK
@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon
did you find a resolution to this problem ?
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.
I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).
With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:
Greetings from Amazon Selling Partner Support Executive Escalation Department.
In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,
All your listings should be now eligible for the featured offer / buy box privileges,
I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!
@Spencer_Amazon
Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.
ASIN is: B0DJXQM352
Thanks!
@Spencer_Amazon
Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything
Parent ASIN: B0DJK8697K
B0DJK83CDW
B0DJK936QX
B0DJK8XNTD
B0DJK9KLC2
B0DJK86WBV
Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!
Marketplace: US Marketplace
B01IO3ITJ8
B08PDYHTV5
B000U7VKVQ
B000U7Y8QU
B0CSLF9SNZ
B0006IXXUU
B014AY5ZH4
B000U86M2W
B0006N1QDG
B0007Z10HU
B0006N1QO0
B0006N1QPE
B00D3CPK8E
B0007YI4KC
B0CKGFVYFL
B002DYJSSG
B0CSLH44GG
B0150918VK
B0006N1Q4K
B0006N1QAY
B002DYJSMW
B0CKG6J967
B000U7WFII
B0006N1QDQ
B0CSLBPN9T
B0006N1RAI
B0006N1Q6I
B0CKFZCQD9
B01IO4A0I0
B0CS1FLFT2
B000U7SQQ8
B0006N1R12
B000U81M8Q
B0006N1QWM
B0CS1RR481
B000U7TUSG
B0006N1QFY
B003UNAZN6
B0CS1RK9HN
B0CKGHPHNZ
B000U825QO
B0CS1NJZK6
B000U825QO
B0007Z4UM2
B0CSLRR1Q4
B0CSL8H19B
B014B0HOLW
B0CKGFWRXT
B014KYTD5Y
B015093PKM
B0CS1NLQPJ
B0CS1D4BY6
B001ATI3SQ
B0006N1QCC
B0007YHW00
B0007YG58A
B0006N1QYA
B0006N1Q2C
B0006N1R9O
B0007Z10NO
B0006N1QJU
B002DYJT3K
B0007P5120
B0007Z139K
B0006N1QHC
B0007P8K7S
B0006N1QTU
B0006N1R5S
B000U84W56
B003UTA29W
B015093IWW
B0CSLJ2TW7
B000WFPPTO
B0CKGHT5LW
B0CS1QYX48
B002DYJSC2
B01NAEE3BI
B0007P7XOE
B0006N1QG8
B0CKFN2GFH
B000U7TVSA
B0CSLMZQX8
B0CS1PT4Z9
B002DYJST0
B0CS1NMHB2
B0CS1SSLW8
B0CSLMZ3N3
B0006N1R58
B002DYJT2G
B0007Y3B5K
B0CS1NZD9T
B0006N1R4E
B0CS1DG5B8
B015096GHQ
B0CKGKGVP3
B0CS1FHBPT
B0CS1RYZXQ
B0CS1PWYDH
B0CKGJHC3Y
B0006N1QY0
B0CKG4N6VV
B0CS1VJDKK
B0006O0BZE
B0CSL5LN6C
B0CKG8T6H5
B0CS1J4SQ2
B0CS1SZ18D
B0CS1QZ2L4
B0CKGD97PF
B0CSLJSJD6
B0CS1QXR94
B014AY6I2A
B01MCXUAEQ
B0CSL5QB3X
B07SVH3464
B0007YG5D0
B000U7WAVK
B0CS1JDN8N
B0CS1Q6TX4
B0CS1FT9BD
B0CKGH42YG
B0CSLKKKB7
B0006O0BZ4
B0CSLJSJD4
B0006N1QBS
B002DYJTBC
B014KYQ82A
B0006O0BYU
B0CS1YVJ9N
B0CS195VCF
B0006N1QI6
B0CS1BYVFX
B001ATD1W4
B0CS18LXRB
B0CKGH99QQ
B015094BGO
B000U84RSI
B000U7VS4U
B014AY5VMS
B0CS1T2Z6R
B014KYQOA6
B0006N1QTK
B017A5BQZA
B017A5BQZA
B07SSBTWNG
B0CSLH5QQC
B0006IYI3Q
B0006N1Q7W
B000U7WPII
B000U7WPII
B00BMKEODQ
B00BMKEODQ
B014KYOS0E
B000U7WBAK
B001ATJN94
B0006N1QX6
B0006N1QUE
B0006N1R3A
B0BN4H78SN
B014AY5KFG
B00AH6KIJK
B01508ZSJ4
B0007Z1390
B0CS1KCYPJ
B0006N1QIG
B0CS1V3VRR
B000U7XRQW
B07SSBNQHJ
B0150945R4
B0006N1R7G
B002DYJSPE
B0006N1QM2
B07SQ8NDGM
B0006O0C08
B0006N1R3K
B0006N1QUE
B0006N1QEU
B000U7UNN2
B007P2VROY
B0006N1Q68
B0CS1SQGT9
B0006O0C0S
B0CS1SXP28
B002DYJSE0
B0CS1NJD3W
B0CS1SZVP1
B0CS1WGLL5
B01EZ46KCS
B0CS1RJBL6
B01LVZ9YT5
B014AY67BW
B01C6LTLFK
B001ATJN3U
B000U7UE1S
B0CS1QXR95
B0CS1PFK66
B01EZ46KCS
B0CS1N79ML
B0007P6SJK
B0CS1VWSLC
B015093CK0
B0CS1YVK88
B015093DKE
B07K82XDLR
B002DYJSPO
B0CS1T1WMQ
B015091GC6
B0CS1HTXHN
B0CS1HRRJD
B002SSNFFY
B000U824Q0
B014AY5FO2
B0CS1SZ8KK
B0CSLD9RZM
B000U7YMBG
B0006O0C12
B0150925X0
Dear @Spencer_Amazon,
on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.
B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M
Thank you
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
B000XYFGIE
B007I1QUYE
B00BBUNUOG
B000MX7KA8
B001COQW14
B001GU2EDO
B00766F6OQ
B07K91YH1S
B07K6R5VFR
B08R5HV763
B0BGQ5KQS3
B0CC332C5D
Potential high pricing error:
B000ADFWPU
B001U3Y5WK
Regards
iquality
I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2322X
B0DGD2K9LJ
B0DGD2SW7M
B0DGD2YWCP
B0DGD38KKW
B0DGD3NXT2
B0DGD3QY54
B0DGD3RR3J
B0DGD3SQ69
B0DGD3X958
B0DGD46JYD
B0DGD4D7BF
B0DGD4G9G1
B0DGD4WK8T
B0DGD4YCWX
B0DGD5DVQ5
B0DGD5G6S8
B0DGD5NK86
B0DGD5QSL6
B0DGD6HBRT
B0DGPFRV9K
B0DGXBBD12
B0DGXBQRTX
B0DGXC3KGX
B0DGXC63LZ
B0DGXC6LV8
B0DGXCBGXH
B0DGXCJJP9
B0DGXCLRW2
B0DGXCTFRC
B0DGXD2SLG
B0DGXD49HY
B0DGXD7J4G
B0DGXD8V4F
B0DGXDCVRR
B0DGXDPCMN
B0DGXDQ298
B0DGXDRK6F
B0DGXDWCRN
B0DGXDZYRB
B0DGXF3M2X
B0DGXF4BCZ
B0DGXGRJCV
B0DHLBB84T
B0DHP35WV6
B0DHP3KH11
B0DHP4RMN5
B0DHP4XYD1
B0DHP5FNBL
B0DHP5HMK3
B0DHP796ZT
B0DHPHBF48
B0DHPHK3SL
B0DJ8MSVK8
B0DJ8MYN18
B0DJ8PDY45
B0DJ8Q2QN4
B0DLSDW8FP
B0DLW5D54Q
B0DGD2QTZM
B0DGD3FPDD
B0DGD3NQK2
B0DGD434PH
B0DHP66QGG
B0DHP7N66V
B0DJ8PZJQR
Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.
Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)
From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.
Merchant Token ID: (Removed by moderator)
B07DP3NNWJ
B07JC3F14K
B07HTS4TPF
B07HTD73GT
B07QTTJMHT
B07QVRCJV2
B07QQ1Q37F
B07FTDG9BX
B07DP3GQY6
B077B58DWC
B07G4CYXC4
B077B7RV81
B07G4CQTZM
B077B63VMG
B001UJGVRQ
B00125753W
B00124Y9K0
B07FT3JYP6
B003U31XWS
B08QW879VN
B003U3554A
B003U378VS
B09QMCFKGQ
B07DP42F3V
B01JZD8VYE
B01JZD85X6
B01JZD7Q90
Sincerely
Daniel
Hi everyone, my whole store has lost the Featured Offer.
My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.
Please help me restore my Featured Offer. Thanks!
ASIN:
B0CMLBXJJ7
B0CC9JJCXN
B0CC9L8JJN
B0CC9L6LYV
B0CL7TQCN7
B0CLV4GKVB
B0C9WYDYN7
B0C9WWR2RC
B0C9WWZVWG
B0C9WZPDRK
B0C9X21KSD
B0CJHT71JK
@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon
did you find a resolution to this problem ?
@Spencer_Amazon
Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.
ASIN is: B0DJXQM352
Thanks!
@Spencer_Amazon
Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.
ASIN is: B0DJXQM352
Thanks!
@Spencer_Amazon
Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything
Parent ASIN: B0DJK8697K
B0DJK83CDW
B0DJK936QX
B0DJK8XNTD
B0DJK9KLC2
B0DJK86WBV
@Spencer_Amazon
Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything
Parent ASIN: B0DJK8697K
B0DJK83CDW
B0DJK936QX
B0DJK8XNTD
B0DJK9KLC2
B0DJK86WBV
Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!
Marketplace: US Marketplace
B01IO3ITJ8
B08PDYHTV5
B000U7VKVQ
B000U7Y8QU
B0CSLF9SNZ
B0006IXXUU
B014AY5ZH4
B000U86M2W
B0006N1QDG
B0007Z10HU
B0006N1QO0
B0006N1QPE
B00D3CPK8E
B0007YI4KC
B0CKGFVYFL
B002DYJSSG
B0CSLH44GG
B0150918VK
B0006N1Q4K
B0006N1QAY
B002DYJSMW
B0CKG6J967
B000U7WFII
B0006N1QDQ
B0CSLBPN9T
B0006N1RAI
B0006N1Q6I
B0CKFZCQD9
B01IO4A0I0
B0CS1FLFT2
B000U7SQQ8
B0006N1R12
B000U81M8Q
B0006N1QWM
B0CS1RR481
B000U7TUSG
B0006N1QFY
B003UNAZN6
B0CS1RK9HN
B0CKGHPHNZ
B000U825QO
B0CS1NJZK6
B000U825QO
B0007Z4UM2
B0CSLRR1Q4
B0CSL8H19B
B014B0HOLW
B0CKGFWRXT
B014KYTD5Y
B015093PKM
B0CS1NLQPJ
B0CS1D4BY6
B001ATI3SQ
B0006N1QCC
B0007YHW00
B0007YG58A
B0006N1QYA
B0006N1Q2C
B0006N1R9O
B0007Z10NO
B0006N1QJU
B002DYJT3K
B0007P5120
B0007Z139K
B0006N1QHC
B0007P8K7S
B0006N1QTU
B0006N1R5S
B000U84W56
B003UTA29W
B015093IWW
B0CSLJ2TW7
B000WFPPTO
B0CKGHT5LW
B0CS1QYX48
B002DYJSC2
B01NAEE3BI
B0007P7XOE
B0006N1QG8
B0CKFN2GFH
B000U7TVSA
B0CSLMZQX8
B0CS1PT4Z9
B002DYJST0
B0CS1NMHB2
B0CS1SSLW8
B0CSLMZ3N3
B0006N1R58
B002DYJT2G
B0007Y3B5K
B0CS1NZD9T
B0006N1R4E
B0CS1DG5B8
B015096GHQ
B0CKGKGVP3
B0CS1FHBPT
B0CS1RYZXQ
B0CS1PWYDH
B0CKGJHC3Y
B0006N1QY0
B0CKG4N6VV
B0CS1VJDKK
B0006O0BZE
B0CSL5LN6C
B0CKG8T6H5
B0CS1J4SQ2
B0CS1SZ18D
B0CS1QZ2L4
B0CKGD97PF
B0CSLJSJD6
B0CS1QXR94
B014AY6I2A
B01MCXUAEQ
B0CSL5QB3X
B07SVH3464
B0007YG5D0
B000U7WAVK
B0CS1JDN8N
B0CS1Q6TX4
B0CS1FT9BD
B0CKGH42YG
B0CSLKKKB7
B0006O0BZ4
B0CSLJSJD4
B0006N1QBS
B002DYJTBC
B014KYQ82A
B0006O0BYU
B0CS1YVJ9N
B0CS195VCF
B0006N1QI6
B0CS1BYVFX
B001ATD1W4
B0CS18LXRB
B0CKGH99QQ
B015094BGO
B000U84RSI
B000U7VS4U
B014AY5VMS
B0CS1T2Z6R
B014KYQOA6
B0006N1QTK
B017A5BQZA
B017A5BQZA
B07SSBTWNG
B0CSLH5QQC
B0006IYI3Q
B0006N1Q7W
B000U7WPII
B000U7WPII
B00BMKEODQ
B00BMKEODQ
B014KYOS0E
B000U7WBAK
B001ATJN94
B0006N1QX6
B0006N1QUE
B0006N1R3A
B0BN4H78SN
B014AY5KFG
B00AH6KIJK
B01508ZSJ4
B0007Z1390
B0CS1KCYPJ
B0006N1QIG
B0CS1V3VRR
B000U7XRQW
B07SSBNQHJ
B0150945R4
B0006N1R7G
B002DYJSPE
B0006N1QM2
B07SQ8NDGM
B0006O0C08
B0006N1R3K
B0006N1QUE
B0006N1QEU
B000U7UNN2
B007P2VROY
B0006N1Q68
B0CS1SQGT9
B0006O0C0S
B0CS1SXP28
B002DYJSE0
B0CS1NJD3W
B0CS1SZVP1
B0CS1WGLL5
B01EZ46KCS
B0CS1RJBL6
B01LVZ9YT5
B014AY67BW
B01C6LTLFK
B001ATJN3U
B000U7UE1S
B0CS1QXR95
B0CS1PFK66
B01EZ46KCS
B0CS1N79ML
B0007P6SJK
B0CS1VWSLC
B015093CK0
B0CS1YVK88
B015093DKE
B07K82XDLR
B002DYJSPO
B0CS1T1WMQ
B015091GC6
B0CS1HTXHN
B0CS1HRRJD
B002SSNFFY
B000U824Q0
B014AY5FO2
B0CS1SZ8KK
B0CSLD9RZM
B000U7YMBG
B0006O0C12
B0150925X0
Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!
Marketplace: US Marketplace
B01IO3ITJ8
B08PDYHTV5
B000U7VKVQ
B000U7Y8QU
B0CSLF9SNZ
B0006IXXUU
B014AY5ZH4
B000U86M2W
B0006N1QDG
B0007Z10HU
B0006N1QO0
B0006N1QPE
B00D3CPK8E
B0007YI4KC
B0CKGFVYFL
B002DYJSSG
B0CSLH44GG
B0150918VK
B0006N1Q4K
B0006N1QAY
B002DYJSMW
B0CKG6J967
B000U7WFII
B0006N1QDQ
B0CSLBPN9T
B0006N1RAI
B0006N1Q6I
B0CKFZCQD9
B01IO4A0I0
B0CS1FLFT2
B000U7SQQ8
B0006N1R12
B000U81M8Q
B0006N1QWM
B0CS1RR481
B000U7TUSG
B0006N1QFY
B003UNAZN6
B0CS1RK9HN
B0CKGHPHNZ
B000U825QO
B0CS1NJZK6
B000U825QO
B0007Z4UM2
B0CSLRR1Q4
B0CSL8H19B
B014B0HOLW
B0CKGFWRXT
B014KYTD5Y
B015093PKM
B0CS1NLQPJ
B0CS1D4BY6
B001ATI3SQ
B0006N1QCC
B0007YHW00
B0007YG58A
B0006N1QYA
B0006N1Q2C
B0006N1R9O
B0007Z10NO
B0006N1QJU
B002DYJT3K
B0007P5120
B0007Z139K
B0006N1QHC
B0007P8K7S
B0006N1QTU
B0006N1R5S
B000U84W56
B003UTA29W
B015093IWW
B0CSLJ2TW7
B000WFPPTO
B0CKGHT5LW
B0CS1QYX48
B002DYJSC2
B01NAEE3BI
B0007P7XOE
B0006N1QG8
B0CKFN2GFH
B000U7TVSA
B0CSLMZQX8
B0CS1PT4Z9
B002DYJST0
B0CS1NMHB2
B0CS1SSLW8
B0CSLMZ3N3
B0006N1R58
B002DYJT2G
B0007Y3B5K
B0CS1NZD9T
B0006N1R4E
B0CS1DG5B8
B015096GHQ
B0CKGKGVP3
B0CS1FHBPT
B0CS1RYZXQ
B0CS1PWYDH
B0CKGJHC3Y
B0006N1QY0
B0CKG4N6VV
B0CS1VJDKK
B0006O0BZE
B0CSL5LN6C
B0CKG8T6H5
B0CS1J4SQ2
B0CS1SZ18D
B0CS1QZ2L4
B0CKGD97PF
B0CSLJSJD6
B0CS1QXR94
B014AY6I2A
B01MCXUAEQ
B0CSL5QB3X
B07SVH3464
B0007YG5D0
B000U7WAVK
B0CS1JDN8N
B0CS1Q6TX4
B0CS1FT9BD
B0CKGH42YG
B0CSLKKKB7
B0006O0BZ4
B0CSLJSJD4
B0006N1QBS
B002DYJTBC
B014KYQ82A
B0006O0BYU
B0CS1YVJ9N
B0CS195VCF
B0006N1QI6
B0CS1BYVFX
B001ATD1W4
B0CS18LXRB
B0CKGH99QQ
B015094BGO
B000U84RSI
B000U7VS4U
B014AY5VMS
B0CS1T2Z6R
B014KYQOA6
B0006N1QTK
B017A5BQZA
B017A5BQZA
B07SSBTWNG
B0CSLH5QQC
B0006IYI3Q
B0006N1Q7W
B000U7WPII
B000U7WPII
B00BMKEODQ
B00BMKEODQ
B014KYOS0E
B000U7WBAK
B001ATJN94
B0006N1QX6
B0006N1QUE
B0006N1R3A
B0BN4H78SN
B014AY5KFG
B00AH6KIJK
B01508ZSJ4
B0007Z1390
B0CS1KCYPJ
B0006N1QIG
B0CS1V3VRR
B000U7XRQW
B07SSBNQHJ
B0150945R4
B0006N1R7G
B002DYJSPE
B0006N1QM2
B07SQ8NDGM
B0006O0C08
B0006N1R3K
B0006N1QUE
B0006N1QEU
B000U7UNN2
B007P2VROY
B0006N1Q68
B0CS1SQGT9
B0006O0C0S
B0CS1SXP28
B002DYJSE0
B0CS1NJD3W
B0CS1SZVP1
B0CS1WGLL5
B01EZ46KCS
B0CS1RJBL6
B01LVZ9YT5
B014AY67BW
B01C6LTLFK
B001ATJN3U
B000U7UE1S
B0CS1QXR95
B0CS1PFK66
B01EZ46KCS
B0CS1N79ML
B0007P6SJK
B0CS1VWSLC
B015093CK0
B0CS1YVK88
B015093DKE
B07K82XDLR
B002DYJSPO
B0CS1T1WMQ
B015091GC6
B0CS1HTXHN
B0CS1HRRJD
B002SSNFFY
B000U824Q0
B014AY5FO2
B0CS1SZ8KK
B0CSLD9RZM
B000U7YMBG
B0006O0C12
B0150925X0
Dear @Spencer_Amazon,
on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.
B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M
Thank you
Dear @Spencer_Amazon,
on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.
B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M
Thank you
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
B000XYFGIE
B007I1QUYE
B00BBUNUOG
B000MX7KA8
B001COQW14
B001GU2EDO
B00766F6OQ
B07K91YH1S
B07K6R5VFR
B08R5HV763
B0BGQ5KQS3
B0CC332C5D
Potential high pricing error:
B000ADFWPU
B001U3Y5WK
Regards
iquality
Hi @Spencer_Amazon
We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.
The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.
B000XYFGIE
B007I1QUYE
B00BBUNUOG
B000MX7KA8
B001COQW14
B001GU2EDO
B00766F6OQ
B07K91YH1S
B07K6R5VFR
B08R5HV763
B0BGQ5KQS3
B0CC332C5D
Potential high pricing error:
B000ADFWPU
B001U3Y5WK
Regards
iquality
I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2322X
B0DGD2K9LJ
B0DGD2SW7M
B0DGD2YWCP
B0DGD38KKW
B0DGD3NXT2
B0DGD3QY54
B0DGD3RR3J
B0DGD3SQ69
B0DGD3X958
B0DGD46JYD
B0DGD4D7BF
B0DGD4G9G1
B0DGD4WK8T
B0DGD4YCWX
B0DGD5DVQ5
B0DGD5G6S8
B0DGD5NK86
B0DGD5QSL6
B0DGD6HBRT
B0DGPFRV9K
B0DGXBBD12
B0DGXBQRTX
B0DGXC3KGX
B0DGXC63LZ
B0DGXC6LV8
B0DGXCBGXH
B0DGXCJJP9
B0DGXCLRW2
B0DGXCTFRC
B0DGXD2SLG
B0DGXD49HY
B0DGXD7J4G
B0DGXD8V4F
B0DGXDCVRR
B0DGXDPCMN
B0DGXDQ298
B0DGXDRK6F
B0DGXDWCRN
B0DGXDZYRB
B0DGXF3M2X
B0DGXF4BCZ
B0DGXGRJCV
B0DHLBB84T
B0DHP35WV6
B0DHP3KH11
B0DHP4RMN5
B0DHP4XYD1
B0DHP5FNBL
B0DHP5HMK3
B0DHP796ZT
B0DHPHBF48
B0DHPHK3SL
B0DJ8MSVK8
B0DJ8MYN18
B0DJ8PDY45
B0DJ8Q2QN4
B0DLSDW8FP
B0DLW5D54Q
B0DGD2QTZM
B0DGD3FPDD
B0DGD3NQK2
B0DGD434PH
B0DHP66QGG
B0DHP7N66V
B0DJ8PZJQR
I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon
B0DGD2322X
B0DGD2K9LJ
B0DGD2SW7M
B0DGD2YWCP
B0DGD38KKW
B0DGD3NXT2
B0DGD3QY54
B0DGD3RR3J
B0DGD3SQ69
B0DGD3X958
B0DGD46JYD
B0DGD4D7BF
B0DGD4G9G1
B0DGD4WK8T
B0DGD4YCWX
B0DGD5DVQ5
B0DGD5G6S8
B0DGD5NK86
B0DGD5QSL6
B0DGD6HBRT
B0DGPFRV9K
B0DGXBBD12
B0DGXBQRTX
B0DGXC3KGX
B0DGXC63LZ
B0DGXC6LV8
B0DGXCBGXH
B0DGXCJJP9
B0DGXCLRW2
B0DGXCTFRC
B0DGXD2SLG
B0DGXD49HY
B0DGXD7J4G
B0DGXD8V4F
B0DGXDCVRR
B0DGXDPCMN
B0DGXDQ298
B0DGXDRK6F
B0DGXDWCRN
B0DGXDZYRB
B0DGXF3M2X
B0DGXF4BCZ
B0DGXGRJCV
B0DHLBB84T
B0DHP35WV6
B0DHP3KH11
B0DHP4RMN5
B0DHP4XYD1
B0DHP5FNBL
B0DHP5HMK3
B0DHP796ZT
B0DHPHBF48
B0DHPHK3SL
B0DJ8MSVK8
B0DJ8MYN18
B0DJ8PDY45
B0DJ8Q2QN4
B0DLSDW8FP
B0DLW5D54Q
B0DGD2QTZM
B0DGD3FPDD
B0DGD3NQK2
B0DGD434PH
B0DHP66QGG
B0DHP7N66V
B0DJ8PZJQR
Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.
Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.
Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
B01MV0LPD9
B012T6ICJ8
B091ZCBR6K
B0BBPLH1SW
B007WSAB0W
B07NQ6D6TP
B01BDITYM2
B0B3NG96X6
B0BT7TLF8Q
B00JG7PGOI
B0B4BM4H3B
B01DIQZIT0
B09KH2WPYS
B000KFWALW
B01ATJ568M
B00017Y63O
B0006V5W10
B00JG7PGOI
B000ALFTSC
B002RBTB8C
B00IQCLU6W
B08Z154NF4
B00017Y63O
B0006V5W10
B00RW85W4C
B0798TXJSQ
B0D952RHB6
B07DGH9V7S
B00C6XV2G0
B00GY7RNQC
B00EXW3WNI
B00DZPFVME
B086Z1DR73
B01GD2HRB8
B098FFJ2ST
B089L1VYLQ
B012NJ7NTG
B01F2LA4V6
B00G4UCAD0
B000C1UD4K
B00AC2PA0G
B000C1ZA0C
B000E7SSI0
B01N2AZNY5
B007KFF472
B0CLWCGMZ7
B0B1MX9NZ8
B08XXT4R7S
B001GNBVPI
B00HXB9GPO
B09L5125GJ
Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)
From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.
Merchant Token ID: (Removed by moderator)
B07DP3NNWJ
B07JC3F14K
B07HTS4TPF
B07HTD73GT
B07QTTJMHT
B07QVRCJV2
B07QQ1Q37F
B07FTDG9BX
B07DP3GQY6
B077B58DWC
B07G4CYXC4
B077B7RV81
B07G4CQTZM
B077B63VMG
B001UJGVRQ
B00125753W
B00124Y9K0
B07FT3JYP6
B003U31XWS
B08QW879VN
B003U3554A
B003U378VS
B09QMCFKGQ
B07DP42F3V
B01JZD8VYE
B01JZD85X6
B01JZD7Q90
Sincerely
Daniel
Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)
From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.
Merchant Token ID: (Removed by moderator)
B07DP3NNWJ
B07JC3F14K
B07HTS4TPF
B07HTD73GT
B07QTTJMHT
B07QVRCJV2
B07QQ1Q37F
B07FTDG9BX
B07DP3GQY6
B077B58DWC
B07G4CYXC4
B077B7RV81
B07G4CQTZM
B077B63VMG
B001UJGVRQ
B00125753W
B00124Y9K0
B07FT3JYP6
B003U31XWS
B08QW879VN
B003U3554A
B003U378VS
B09QMCFKGQ
B07DP42F3V
B01JZD8VYE
B01JZD85X6
B01JZD7Q90
Sincerely
Daniel
Hi everyone, my whole store has lost the Featured Offer.
My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.
Please help me restore my Featured Offer. Thanks!
ASIN:
B0CMLBXJJ7
B0CC9JJCXN
B0CC9L8JJN
B0CC9L6LYV
B0CL7TQCN7
B0CLV4GKVB
B0C9WYDYN7
B0C9WWR2RC
B0C9WWZVWG
B0C9WZPDRK
B0C9X21KSD
B0CJHT71JK
@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon
Hi everyone, my whole store has lost the Featured Offer.
My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.
Please help me restore my Featured Offer. Thanks!
ASIN:
B0CMLBXJJ7
B0CC9JJCXN
B0CC9L8JJN
B0CC9L6LYV
B0CL7TQCN7
B0CLV4GKVB
B0C9WYDYN7
B0C9WWR2RC
B0C9WWZVWG
B0C9WZPDRK
B0C9X21KSD
B0CJHT71JK
@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon
did you find a resolution to this problem ?
did you find a resolution to this problem ?