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Seller_QIMWRIIsqJQai

Lost Buy Box (Featured Offer) MEGATHREAD

I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.

I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).

With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.

5.5K views
1.3K replies
Tags:Buy Box, Feature Offer
620
Reply
user profile
Seller_QIMWRIIsqJQai

Lost Buy Box (Featured Offer) MEGATHREAD

I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.

I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).

With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.

5.5K views
1.3K replies
Tags:Buy Box, Feature Offer
620
Reply
user profile
Seller_QIMWRIIsqJQai
Most helpful replyThis reply was marked most helpful by the original poster.

ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:

Greetings from Amazon Selling Partner Support Executive Escalation Department.

In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,

All your listings should be now eligible for the featured offer / buy box privileges,

I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!

310
1.3K replies
user profile
Seller_6VHBFacumwOlR

@Spencer_Amazon

Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.

ASIN is: B0DJXQM352

Thanks!

00
user profile
Seller_h56Q3k8yB0zDQ

@Spencer_Amazon

Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything

Parent ASIN: B0DJK8697K

B0DJK83CDW

B0DJK936QX

B0DJK8XNTD

B0DJK9KLC2

B0DJK86WBV

00
user profile
Seller_P56ejI7joYytJ

Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!

Marketplace: US Marketplace

B01IO3ITJ8

B08PDYHTV5

B000U7VKVQ

B000U7Y8QU

B0CSLF9SNZ

B0006IXXUU

B014AY5ZH4

B000U86M2W

B0006N1QDG

B0007Z10HU

B0006N1QO0

B0006N1QPE

B00D3CPK8E

B0007YI4KC

B0CKGFVYFL

B002DYJSSG

B0CSLH44GG

B0150918VK

B0006N1Q4K

B0006N1QAY

B002DYJSMW

B0CKG6J967

B000U7WFII

B0006N1QDQ

B0CSLBPN9T

B0006N1RAI

B0006N1Q6I

B0CKFZCQD9

B01IO4A0I0

B0CS1FLFT2

B000U7SQQ8

B0006N1R12

B000U81M8Q

B0006N1QWM

B0CS1RR481

B000U7TUSG

B0006N1QFY

B003UNAZN6

B0CS1RK9HN

B0CKGHPHNZ

B000U825QO

B0CS1NJZK6

B000U825QO

B0007Z4UM2

B0CSLRR1Q4

B0CSL8H19B

B014B0HOLW

B0CKGFWRXT

B014KYTD5Y

B015093PKM

B0CS1NLQPJ

B0CS1D4BY6

B001ATI3SQ

B0006N1QCC

B0007YHW00

B0007YG58A

B0006N1QYA

B0006N1Q2C

B0006N1R9O

B0007Z10NO

B0006N1QJU

B002DYJT3K

B0007P5120

B0007Z139K

B0006N1QHC

B0007P8K7S

B0006N1QTU

B0006N1R5S

B000U84W56

B003UTA29W

B015093IWW

B0CSLJ2TW7

B000WFPPTO

B0CKGHT5LW

B0CS1QYX48

B002DYJSC2

B01NAEE3BI

B0007P7XOE

B0006N1QG8

B0CKFN2GFH

B000U7TVSA

B0CSLMZQX8

B0CS1PT4Z9

B002DYJST0

B0CS1NMHB2

B0CS1SSLW8

B0CSLMZ3N3

B0006N1R58

B002DYJT2G

B0007Y3B5K

B0CS1NZD9T

B0006N1R4E

B0CS1DG5B8

B015096GHQ

B0CKGKGVP3

B0CS1FHBPT

B0CS1RYZXQ

B0CS1PWYDH

B0CKGJHC3Y

B0006N1QY0

B0CKG4N6VV

B0CS1VJDKK

B0006O0BZE

B0CSL5LN6C

B0CKG8T6H5

B0CS1J4SQ2

B0CS1SZ18D

B0CS1QZ2L4

B0CKGD97PF

B0CSLJSJD6

B0CS1QXR94

B014AY6I2A

B01MCXUAEQ

B0CSL5QB3X

B07SVH3464

B0007YG5D0

B000U7WAVK

B0CS1JDN8N

B0CS1Q6TX4

B0CS1FT9BD

B0CKGH42YG

B0CSLKKKB7

B0006O0BZ4

B0CSLJSJD4

B0006N1QBS

B002DYJTBC

B014KYQ82A

B0006O0BYU

B0CS1YVJ9N

B0CS195VCF

B0006N1QI6

B0CS1BYVFX

B001ATD1W4

B0CS18LXRB

B0CKGH99QQ

B015094BGO

B000U84RSI

B000U7VS4U

B014AY5VMS

B0CS1T2Z6R

B014KYQOA6

B0006N1QTK

B017A5BQZA

B017A5BQZA

B07SSBTWNG

B0CSLH5QQC

B0006IYI3Q

B0006N1Q7W

B000U7WPII

B000U7WPII

B00BMKEODQ

B00BMKEODQ

B014KYOS0E

B000U7WBAK

B001ATJN94

B0006N1QX6

B0006N1QUE

B0006N1R3A

B0BN4H78SN

B014AY5KFG

B00AH6KIJK

B01508ZSJ4

B0007Z1390

B0CS1KCYPJ

B0006N1QIG

B0CS1V3VRR

B000U7XRQW

B07SSBNQHJ

B0150945R4

B0006N1R7G

B002DYJSPE

B0006N1QM2

B07SQ8NDGM

B0006O0C08

B0006N1R3K

B0006N1QUE

B0006N1QEU

B000U7UNN2

B007P2VROY

B0006N1Q68

B0CS1SQGT9

B0006O0C0S

B0CS1SXP28

B002DYJSE0

B0CS1NJD3W

B0CS1SZVP1

B0CS1WGLL5

B01EZ46KCS

B0CS1RJBL6

B01LVZ9YT5

B014AY67BW

B01C6LTLFK

B001ATJN3U

B000U7UE1S

B0CS1QXR95

B0CS1PFK66

B01EZ46KCS

B0CS1N79ML

B0007P6SJK

B0CS1VWSLC

B015093CK0

B0CS1YVK88

B015093DKE

B07K82XDLR

B002DYJSPO

B0CS1T1WMQ

B015091GC6

B0CS1HTXHN

B0CS1HRRJD

B002SSNFFY

B000U824Q0

B014AY5FO2

B0CS1SZ8KK

B0CSLD9RZM

B000U7YMBG

B0006O0C12

B0150925X0

00
user profile
Seller_QUXoEN6FaOGeT

Dear @Spencer_Amazon,

on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.

B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M

Thank you

00
user profile
Seller_HAyLMJGpf8eI2

Hi @Spencer_Amazon

We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.

The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.

B000XYFGIE

B007I1QUYE

B00BBUNUOG

B000MX7KA8

B001COQW14

B001GU2EDO

B00766F6OQ

B07K91YH1S

B07K6R5VFR

B08R5HV763

B0BGQ5KQS3

B0CC332C5D

Potential high pricing error:

B000ADFWPU

B001U3Y5WK

Regards

iquality

00
user profile
Seller_GcnlSzMdUSew5

I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon

B0DGD2322X

B0DGD2K9LJ

B0DGD2SW7M

B0DGD2YWCP

B0DGD38KKW

B0DGD3NXT2

B0DGD3QY54

B0DGD3RR3J

B0DGD3SQ69

B0DGD3X958

B0DGD46JYD

B0DGD4D7BF

B0DGD4G9G1

B0DGD4WK8T

B0DGD4YCWX

B0DGD5DVQ5

B0DGD5G6S8

B0DGD5NK86

B0DGD5QSL6

B0DGD6HBRT

B0DGPFRV9K

B0DGXBBD12

B0DGXBQRTX

B0DGXC3KGX

B0DGXC63LZ

B0DGXC6LV8

B0DGXCBGXH

B0DGXCJJP9

B0DGXCLRW2

B0DGXCTFRC

B0DGXD2SLG

B0DGXD49HY

B0DGXD7J4G

B0DGXD8V4F

B0DGXDCVRR

B0DGXDPCMN

B0DGXDQ298

B0DGXDRK6F

B0DGXDWCRN

B0DGXDZYRB

B0DGXF3M2X

B0DGXF4BCZ

B0DGXGRJCV

B0DHLBB84T

B0DHP35WV6

B0DHP3KH11

B0DHP4RMN5

B0DHP4XYD1

B0DHP5FNBL

B0DHP5HMK3

B0DHP796ZT

B0DHPHBF48

B0DHPHK3SL

B0DJ8MSVK8

B0DJ8MYN18

B0DJ8PDY45

B0DJ8Q2QN4

B0DLSDW8FP

B0DLW5D54Q

B0DGD2QTZM

B0DGD3FPDD

B0DGD3NQK2

B0DGD434PH

B0DHP66QGG

B0DHP7N66V

B0DJ8PZJQR

00
user profile
Seller_7PHr2L6MhiApH
This post has been deleted
00
user profile
Seller_SFDTDBvYcW72T

Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.

Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

00
user profile
Seller_QUXoEN6FaOGeT

Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)

From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.

Merchant Token ID: (Removed by moderator)

B07DP3NNWJ

B07JC3F14K

B07HTS4TPF

B07HTD73GT

B07QTTJMHT

B07QVRCJV2

B07QQ1Q37F

B07FTDG9BX

B07DP3GQY6

B077B58DWC

B07G4CYXC4

B077B7RV81

B07G4CQTZM

B077B63VMG

B001UJGVRQ

B00125753W

B00124Y9K0

B07FT3JYP6

B003U31XWS

B08QW879VN

B003U3554A

B003U378VS

B09QMCFKGQ

B07DP42F3V

B01JZD8VYE

B01JZD85X6

B01JZD7Q90

Sincerely

Daniel

00
user profile
Seller_af8k8JtlQA2H0

Hi everyone, my whole store has lost the Featured Offer.

My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.

Please help me restore my Featured Offer. Thanks!

ASIN:

B0CMLBXJJ7

B0CC9JJCXN

B0CC9L8JJN

B0CC9L6LYV

B0CL7TQCN7

B0CLV4GKVB

B0C9WYDYN7

B0C9WWR2RC

B0C9WWZVWG

B0C9WZPDRK

B0C9X21KSD

B0CJHT71JK

@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon

00
user profile
Seller_6ltbZGiqMwnq0

did you find a resolution to this problem ?

00
user profile
Seller_QIMWRIIsqJQai

Lost Buy Box (Featured Offer) MEGATHREAD

I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.

I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).

With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.

5.5K views
1.3K replies
Tags:Buy Box, Feature Offer
620
Reply
user profile
Seller_QIMWRIIsqJQai

Lost Buy Box (Featured Offer) MEGATHREAD

I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.

I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).

With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.

5.5K views
1.3K replies
Tags:Buy Box, Feature Offer
620
Reply
user profile

Lost Buy Box (Featured Offer) MEGATHREAD

by Seller_QIMWRIIsqJQai

I'm getting nowhere with Seller Support (Live Chat & Phone), made a ticket asking for escalation, E-Mailed CEO's office and got a pretty rude reply, I'm at a total loss as to what to do. I have lost the buy box for ALL of my key products and best sellers, I am the brand owner, I am the only offer.

I am stunned at how little support there is from Amazon, I knew it was bad but I had no idea it was THIS BAD. Absolutely no transparency what-so-ever, nothing on performance notifications, account health is perfect, no violations, I am enrolled on the new Account Health Assurance scheme (which gave me peace of mind for all of 3 days).

With the CEO's office giving me the cold shoulder, seller support sending me links to 'Seller University', spending in excess of 10 hours trying almost everything on my account blindly, I'm at a complete loss sitting here with next to no sales. So my last resort is this... a mega thread... I'm hoping with enough people complaining about the issue, Amazon MAY acknowledge this problem as a bug/glitch before I have to file for bankruptcy (no exaggeration) and when they do, I also expect no apology or compensation.

Tags:Buy Box, Feature Offer
620
5.5K views
1.3K replies
Reply
user profile
Seller_QIMWRIIsqJQai
Most helpful replyThis reply was marked most helpful by the original poster.

ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:

Greetings from Amazon Selling Partner Support Executive Escalation Department.

In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,

All your listings should be now eligible for the featured offer / buy box privileges,

I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!

310
user profile
Seller_QIMWRIIsqJQai
Most helpful replyThis reply was marked most helpful by the original poster.

ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:

Greetings from Amazon Selling Partner Support Executive Escalation Department.

In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,

All your listings should be now eligible for the featured offer / buy box privileges,

I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!

310
user profile
Seller_QIMWRIIsqJQai
Most helpful replyThis reply was marked most helpful by the original poster.

ATTENTION: First piece of actual explanation I've received after this was resolved for me was a closing note from the CEO's office:

Greetings from Amazon Selling Partner Support Executive Escalation Department.

In relation to your featured offer issue I can confirm this has been reviewed by our technical team who confirmed the fix as the override has been granted,

All your listings should be now eligible for the featured offer / buy box privileges,

I would recommend anyone who sees this please email CEO's office managingdirector @ amazon (.co.uk) for a quicker resolution until there's a permanent fix in place!

310
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user profile
Seller_6VHBFacumwOlR

@Spencer_Amazon

Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.

ASIN is: B0DJXQM352

Thanks!

00
user profile
Seller_h56Q3k8yB0zDQ

@Spencer_Amazon

Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything

Parent ASIN: B0DJK8697K

B0DJK83CDW

B0DJK936QX

B0DJK8XNTD

B0DJK9KLC2

B0DJK86WBV

00
user profile
Seller_P56ejI7joYytJ

Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!

Marketplace: US Marketplace

B01IO3ITJ8

B08PDYHTV5

B000U7VKVQ

B000U7Y8QU

B0CSLF9SNZ

B0006IXXUU

B014AY5ZH4

B000U86M2W

B0006N1QDG

B0007Z10HU

B0006N1QO0

B0006N1QPE

B00D3CPK8E

B0007YI4KC

B0CKGFVYFL

B002DYJSSG

B0CSLH44GG

B0150918VK

B0006N1Q4K

B0006N1QAY

B002DYJSMW

B0CKG6J967

B000U7WFII

B0006N1QDQ

B0CSLBPN9T

B0006N1RAI

B0006N1Q6I

B0CKFZCQD9

B01IO4A0I0

B0CS1FLFT2

B000U7SQQ8

B0006N1R12

B000U81M8Q

B0006N1QWM

B0CS1RR481

B000U7TUSG

B0006N1QFY

B003UNAZN6

B0CS1RK9HN

B0CKGHPHNZ

B000U825QO

B0CS1NJZK6

B000U825QO

B0007Z4UM2

B0CSLRR1Q4

B0CSL8H19B

B014B0HOLW

B0CKGFWRXT

B014KYTD5Y

B015093PKM

B0CS1NLQPJ

B0CS1D4BY6

B001ATI3SQ

B0006N1QCC

B0007YHW00

B0007YG58A

B0006N1QYA

B0006N1Q2C

B0006N1R9O

B0007Z10NO

B0006N1QJU

B002DYJT3K

B0007P5120

B0007Z139K

B0006N1QHC

B0007P8K7S

B0006N1QTU

B0006N1R5S

B000U84W56

B003UTA29W

B015093IWW

B0CSLJ2TW7

B000WFPPTO

B0CKGHT5LW

B0CS1QYX48

B002DYJSC2

B01NAEE3BI

B0007P7XOE

B0006N1QG8

B0CKFN2GFH

B000U7TVSA

B0CSLMZQX8

B0CS1PT4Z9

B002DYJST0

B0CS1NMHB2

B0CS1SSLW8

B0CSLMZ3N3

B0006N1R58

B002DYJT2G

B0007Y3B5K

B0CS1NZD9T

B0006N1R4E

B0CS1DG5B8

B015096GHQ

B0CKGKGVP3

B0CS1FHBPT

B0CS1RYZXQ

B0CS1PWYDH

B0CKGJHC3Y

B0006N1QY0

B0CKG4N6VV

B0CS1VJDKK

B0006O0BZE

B0CSL5LN6C

B0CKG8T6H5

B0CS1J4SQ2

B0CS1SZ18D

B0CS1QZ2L4

B0CKGD97PF

B0CSLJSJD6

B0CS1QXR94

B014AY6I2A

B01MCXUAEQ

B0CSL5QB3X

B07SVH3464

B0007YG5D0

B000U7WAVK

B0CS1JDN8N

B0CS1Q6TX4

B0CS1FT9BD

B0CKGH42YG

B0CSLKKKB7

B0006O0BZ4

B0CSLJSJD4

B0006N1QBS

B002DYJTBC

B014KYQ82A

B0006O0BYU

B0CS1YVJ9N

B0CS195VCF

B0006N1QI6

B0CS1BYVFX

B001ATD1W4

B0CS18LXRB

B0CKGH99QQ

B015094BGO

B000U84RSI

B000U7VS4U

B014AY5VMS

B0CS1T2Z6R

B014KYQOA6

B0006N1QTK

B017A5BQZA

B017A5BQZA

B07SSBTWNG

B0CSLH5QQC

B0006IYI3Q

B0006N1Q7W

B000U7WPII

B000U7WPII

B00BMKEODQ

B00BMKEODQ

B014KYOS0E

B000U7WBAK

B001ATJN94

B0006N1QX6

B0006N1QUE

B0006N1R3A

B0BN4H78SN

B014AY5KFG

B00AH6KIJK

B01508ZSJ4

B0007Z1390

B0CS1KCYPJ

B0006N1QIG

B0CS1V3VRR

B000U7XRQW

B07SSBNQHJ

B0150945R4

B0006N1R7G

B002DYJSPE

B0006N1QM2

B07SQ8NDGM

B0006O0C08

B0006N1R3K

B0006N1QUE

B0006N1QEU

B000U7UNN2

B007P2VROY

B0006N1Q68

B0CS1SQGT9

B0006O0C0S

B0CS1SXP28

B002DYJSE0

B0CS1NJD3W

B0CS1SZVP1

B0CS1WGLL5

B01EZ46KCS

B0CS1RJBL6

B01LVZ9YT5

B014AY67BW

B01C6LTLFK

B001ATJN3U

B000U7UE1S

B0CS1QXR95

B0CS1PFK66

B01EZ46KCS

B0CS1N79ML

B0007P6SJK

B0CS1VWSLC

B015093CK0

B0CS1YVK88

B015093DKE

B07K82XDLR

B002DYJSPO

B0CS1T1WMQ

B015091GC6

B0CS1HTXHN

B0CS1HRRJD

B002SSNFFY

B000U824Q0

B014AY5FO2

B0CS1SZ8KK

B0CSLD9RZM

B000U7YMBG

B0006O0C12

B0150925X0

00
user profile
Seller_QUXoEN6FaOGeT

Dear @Spencer_Amazon,

on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.

B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M

Thank you

00
user profile
Seller_HAyLMJGpf8eI2

Hi @Spencer_Amazon

We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.

The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.

B000XYFGIE

B007I1QUYE

B00BBUNUOG

B000MX7KA8

B001COQW14

B001GU2EDO

B00766F6OQ

B07K91YH1S

B07K6R5VFR

B08R5HV763

B0BGQ5KQS3

B0CC332C5D

Potential high pricing error:

B000ADFWPU

B001U3Y5WK

Regards

iquality

00
user profile
Seller_GcnlSzMdUSew5

I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon

B0DGD2322X

B0DGD2K9LJ

B0DGD2SW7M

B0DGD2YWCP

B0DGD38KKW

B0DGD3NXT2

B0DGD3QY54

B0DGD3RR3J

B0DGD3SQ69

B0DGD3X958

B0DGD46JYD

B0DGD4D7BF

B0DGD4G9G1

B0DGD4WK8T

B0DGD4YCWX

B0DGD5DVQ5

B0DGD5G6S8

B0DGD5NK86

B0DGD5QSL6

B0DGD6HBRT

B0DGPFRV9K

B0DGXBBD12

B0DGXBQRTX

B0DGXC3KGX

B0DGXC63LZ

B0DGXC6LV8

B0DGXCBGXH

B0DGXCJJP9

B0DGXCLRW2

B0DGXCTFRC

B0DGXD2SLG

B0DGXD49HY

B0DGXD7J4G

B0DGXD8V4F

B0DGXDCVRR

B0DGXDPCMN

B0DGXDQ298

B0DGXDRK6F

B0DGXDWCRN

B0DGXDZYRB

B0DGXF3M2X

B0DGXF4BCZ

B0DGXGRJCV

B0DHLBB84T

B0DHP35WV6

B0DHP3KH11

B0DHP4RMN5

B0DHP4XYD1

B0DHP5FNBL

B0DHP5HMK3

B0DHP796ZT

B0DHPHBF48

B0DHPHK3SL

B0DJ8MSVK8

B0DJ8MYN18

B0DJ8PDY45

B0DJ8Q2QN4

B0DLSDW8FP

B0DLW5D54Q

B0DGD2QTZM

B0DGD3FPDD

B0DGD3NQK2

B0DGD434PH

B0DHP66QGG

B0DHP7N66V

B0DJ8PZJQR

00
user profile
Seller_7PHr2L6MhiApH
This post has been deleted
00
user profile
Seller_SFDTDBvYcW72T

Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.

Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

00
user profile
Seller_QUXoEN6FaOGeT

Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)

From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.

Merchant Token ID: (Removed by moderator)

B07DP3NNWJ

B07JC3F14K

B07HTS4TPF

B07HTD73GT

B07QTTJMHT

B07QVRCJV2

B07QQ1Q37F

B07FTDG9BX

B07DP3GQY6

B077B58DWC

B07G4CYXC4

B077B7RV81

B07G4CQTZM

B077B63VMG

B001UJGVRQ

B00125753W

B00124Y9K0

B07FT3JYP6

B003U31XWS

B08QW879VN

B003U3554A

B003U378VS

B09QMCFKGQ

B07DP42F3V

B01JZD8VYE

B01JZD85X6

B01JZD7Q90

Sincerely

Daniel

00
user profile
Seller_af8k8JtlQA2H0

Hi everyone, my whole store has lost the Featured Offer.

My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.

Please help me restore my Featured Offer. Thanks!

ASIN:

B0CMLBXJJ7

B0CC9JJCXN

B0CC9L8JJN

B0CC9L6LYV

B0CL7TQCN7

B0CLV4GKVB

B0C9WYDYN7

B0C9WWR2RC

B0C9WWZVWG

B0C9WZPDRK

B0C9X21KSD

B0CJHT71JK

@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon

00
user profile
Seller_6ltbZGiqMwnq0

did you find a resolution to this problem ?

00
user profile
Seller_6VHBFacumwOlR

@Spencer_Amazon

Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.

ASIN is: B0DJXQM352

Thanks!

00
user profile
Seller_6VHBFacumwOlR

@Spencer_Amazon

Your assistance would be much appreciated, I'm a registed brand owner and the only seller on my listing. Also doing FBA and account is in good health, yet I dont have the featured offer.

ASIN is: B0DJXQM352

Thanks!

00
Reply
user profile
Seller_h56Q3k8yB0zDQ

@Spencer_Amazon

Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything

Parent ASIN: B0DJK8697K

B0DJK83CDW

B0DJK936QX

B0DJK8XNTD

B0DJK9KLC2

B0DJK86WBV

00
user profile
Seller_h56Q3k8yB0zDQ

@Spencer_Amazon

Hi Spencer I also have lost the add to basket / buy now button here are the ASINS, it was there now it's gone. Spoke to seller support they told me to wait it might/should come back and they can't do anything

Parent ASIN: B0DJK8697K

B0DJK83CDW

B0DJK936QX

B0DJK8XNTD

B0DJK9KLC2

B0DJK86WBV

00
Reply
user profile
Seller_P56ejI7joYytJ

Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!

Marketplace: US Marketplace

B01IO3ITJ8

B08PDYHTV5

B000U7VKVQ

B000U7Y8QU

B0CSLF9SNZ

B0006IXXUU

B014AY5ZH4

B000U86M2W

B0006N1QDG

B0007Z10HU

B0006N1QO0

B0006N1QPE

B00D3CPK8E

B0007YI4KC

B0CKGFVYFL

B002DYJSSG

B0CSLH44GG

B0150918VK

B0006N1Q4K

B0006N1QAY

B002DYJSMW

B0CKG6J967

B000U7WFII

B0006N1QDQ

B0CSLBPN9T

B0006N1RAI

B0006N1Q6I

B0CKFZCQD9

B01IO4A0I0

B0CS1FLFT2

B000U7SQQ8

B0006N1R12

B000U81M8Q

B0006N1QWM

B0CS1RR481

B000U7TUSG

B0006N1QFY

B003UNAZN6

B0CS1RK9HN

B0CKGHPHNZ

B000U825QO

B0CS1NJZK6

B000U825QO

B0007Z4UM2

B0CSLRR1Q4

B0CSL8H19B

B014B0HOLW

B0CKGFWRXT

B014KYTD5Y

B015093PKM

B0CS1NLQPJ

B0CS1D4BY6

B001ATI3SQ

B0006N1QCC

B0007YHW00

B0007YG58A

B0006N1QYA

B0006N1Q2C

B0006N1R9O

B0007Z10NO

B0006N1QJU

B002DYJT3K

B0007P5120

B0007Z139K

B0006N1QHC

B0007P8K7S

B0006N1QTU

B0006N1R5S

B000U84W56

B003UTA29W

B015093IWW

B0CSLJ2TW7

B000WFPPTO

B0CKGHT5LW

B0CS1QYX48

B002DYJSC2

B01NAEE3BI

B0007P7XOE

B0006N1QG8

B0CKFN2GFH

B000U7TVSA

B0CSLMZQX8

B0CS1PT4Z9

B002DYJST0

B0CS1NMHB2

B0CS1SSLW8

B0CSLMZ3N3

B0006N1R58

B002DYJT2G

B0007Y3B5K

B0CS1NZD9T

B0006N1R4E

B0CS1DG5B8

B015096GHQ

B0CKGKGVP3

B0CS1FHBPT

B0CS1RYZXQ

B0CS1PWYDH

B0CKGJHC3Y

B0006N1QY0

B0CKG4N6VV

B0CS1VJDKK

B0006O0BZE

B0CSL5LN6C

B0CKG8T6H5

B0CS1J4SQ2

B0CS1SZ18D

B0CS1QZ2L4

B0CKGD97PF

B0CSLJSJD6

B0CS1QXR94

B014AY6I2A

B01MCXUAEQ

B0CSL5QB3X

B07SVH3464

B0007YG5D0

B000U7WAVK

B0CS1JDN8N

B0CS1Q6TX4

B0CS1FT9BD

B0CKGH42YG

B0CSLKKKB7

B0006O0BZ4

B0CSLJSJD4

B0006N1QBS

B002DYJTBC

B014KYQ82A

B0006O0BYU

B0CS1YVJ9N

B0CS195VCF

B0006N1QI6

B0CS1BYVFX

B001ATD1W4

B0CS18LXRB

B0CKGH99QQ

B015094BGO

B000U84RSI

B000U7VS4U

B014AY5VMS

B0CS1T2Z6R

B014KYQOA6

B0006N1QTK

B017A5BQZA

B017A5BQZA

B07SSBTWNG

B0CSLH5QQC

B0006IYI3Q

B0006N1Q7W

B000U7WPII

B000U7WPII

B00BMKEODQ

B00BMKEODQ

B014KYOS0E

B000U7WBAK

B001ATJN94

B0006N1QX6

B0006N1QUE

B0006N1R3A

B0BN4H78SN

B014AY5KFG

B00AH6KIJK

B01508ZSJ4

B0007Z1390

B0CS1KCYPJ

B0006N1QIG

B0CS1V3VRR

B000U7XRQW

B07SSBNQHJ

B0150945R4

B0006N1R7G

B002DYJSPE

B0006N1QM2

B07SQ8NDGM

B0006O0C08

B0006N1R3K

B0006N1QUE

B0006N1QEU

B000U7UNN2

B007P2VROY

B0006N1Q68

B0CS1SQGT9

B0006O0C0S

B0CS1SXP28

B002DYJSE0

B0CS1NJD3W

B0CS1SZVP1

B0CS1WGLL5

B01EZ46KCS

B0CS1RJBL6

B01LVZ9YT5

B014AY67BW

B01C6LTLFK

B001ATJN3U

B000U7UE1S

B0CS1QXR95

B0CS1PFK66

B01EZ46KCS

B0CS1N79ML

B0007P6SJK

B0CS1VWSLC

B015093CK0

B0CS1YVK88

B015093DKE

B07K82XDLR

B002DYJSPO

B0CS1T1WMQ

B015091GC6

B0CS1HTXHN

B0CS1HRRJD

B002SSNFFY

B000U824Q0

B014AY5FO2

B0CS1SZ8KK

B0CSLD9RZM

B000U7YMBG

B0006O0C12

B0150925X0

00
user profile
Seller_P56ejI7joYytJ

Hello, @Spencer_AmazonWe're experiencing the same issue with all of our Buy Boxes. The prices were updated over a year ago, yet the issue persists. We would appreciate it if this could be resolved as soon as possible. Thank you!

Marketplace: US Marketplace

B01IO3ITJ8

B08PDYHTV5

B000U7VKVQ

B000U7Y8QU

B0CSLF9SNZ

B0006IXXUU

B014AY5ZH4

B000U86M2W

B0006N1QDG

B0007Z10HU

B0006N1QO0

B0006N1QPE

B00D3CPK8E

B0007YI4KC

B0CKGFVYFL

B002DYJSSG

B0CSLH44GG

B0150918VK

B0006N1Q4K

B0006N1QAY

B002DYJSMW

B0CKG6J967

B000U7WFII

B0006N1QDQ

B0CSLBPN9T

B0006N1RAI

B0006N1Q6I

B0CKFZCQD9

B01IO4A0I0

B0CS1FLFT2

B000U7SQQ8

B0006N1R12

B000U81M8Q

B0006N1QWM

B0CS1RR481

B000U7TUSG

B0006N1QFY

B003UNAZN6

B0CS1RK9HN

B0CKGHPHNZ

B000U825QO

B0CS1NJZK6

B000U825QO

B0007Z4UM2

B0CSLRR1Q4

B0CSL8H19B

B014B0HOLW

B0CKGFWRXT

B014KYTD5Y

B015093PKM

B0CS1NLQPJ

B0CS1D4BY6

B001ATI3SQ

B0006N1QCC

B0007YHW00

B0007YG58A

B0006N1QYA

B0006N1Q2C

B0006N1R9O

B0007Z10NO

B0006N1QJU

B002DYJT3K

B0007P5120

B0007Z139K

B0006N1QHC

B0007P8K7S

B0006N1QTU

B0006N1R5S

B000U84W56

B003UTA29W

B015093IWW

B0CSLJ2TW7

B000WFPPTO

B0CKGHT5LW

B0CS1QYX48

B002DYJSC2

B01NAEE3BI

B0007P7XOE

B0006N1QG8

B0CKFN2GFH

B000U7TVSA

B0CSLMZQX8

B0CS1PT4Z9

B002DYJST0

B0CS1NMHB2

B0CS1SSLW8

B0CSLMZ3N3

B0006N1R58

B002DYJT2G

B0007Y3B5K

B0CS1NZD9T

B0006N1R4E

B0CS1DG5B8

B015096GHQ

B0CKGKGVP3

B0CS1FHBPT

B0CS1RYZXQ

B0CS1PWYDH

B0CKGJHC3Y

B0006N1QY0

B0CKG4N6VV

B0CS1VJDKK

B0006O0BZE

B0CSL5LN6C

B0CKG8T6H5

B0CS1J4SQ2

B0CS1SZ18D

B0CS1QZ2L4

B0CKGD97PF

B0CSLJSJD6

B0CS1QXR94

B014AY6I2A

B01MCXUAEQ

B0CSL5QB3X

B07SVH3464

B0007YG5D0

B000U7WAVK

B0CS1JDN8N

B0CS1Q6TX4

B0CS1FT9BD

B0CKGH42YG

B0CSLKKKB7

B0006O0BZ4

B0CSLJSJD4

B0006N1QBS

B002DYJTBC

B014KYQ82A

B0006O0BYU

B0CS1YVJ9N

B0CS195VCF

B0006N1QI6

B0CS1BYVFX

B001ATD1W4

B0CS18LXRB

B0CKGH99QQ

B015094BGO

B000U84RSI

B000U7VS4U

B014AY5VMS

B0CS1T2Z6R

B014KYQOA6

B0006N1QTK

B017A5BQZA

B017A5BQZA

B07SSBTWNG

B0CSLH5QQC

B0006IYI3Q

B0006N1Q7W

B000U7WPII

B000U7WPII

B00BMKEODQ

B00BMKEODQ

B014KYOS0E

B000U7WBAK

B001ATJN94

B0006N1QX6

B0006N1QUE

B0006N1R3A

B0BN4H78SN

B014AY5KFG

B00AH6KIJK

B01508ZSJ4

B0007Z1390

B0CS1KCYPJ

B0006N1QIG

B0CS1V3VRR

B000U7XRQW

B07SSBNQHJ

B0150945R4

B0006N1R7G

B002DYJSPE

B0006N1QM2

B07SQ8NDGM

B0006O0C08

B0006N1R3K

B0006N1QUE

B0006N1QEU

B000U7UNN2

B007P2VROY

B0006N1Q68

B0CS1SQGT9

B0006O0C0S

B0CS1SXP28

B002DYJSE0

B0CS1NJD3W

B0CS1SZVP1

B0CS1WGLL5

B01EZ46KCS

B0CS1RJBL6

B01LVZ9YT5

B014AY67BW

B01C6LTLFK

B001ATJN3U

B000U7UE1S

B0CS1QXR95

B0CS1PFK66

B01EZ46KCS

B0CS1N79ML

B0007P6SJK

B0CS1VWSLC

B015093CK0

B0CS1YVK88

B015093DKE

B07K82XDLR

B002DYJSPO

B0CS1T1WMQ

B015091GC6

B0CS1HTXHN

B0CS1HRRJD

B002SSNFFY

B000U824Q0

B014AY5FO2

B0CS1SZ8KK

B0CSLD9RZM

B000U7YMBG

B0006O0C12

B0150925X0

00
Reply
user profile
Seller_QUXoEN6FaOGeT

Dear @Spencer_Amazon,

on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.

B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M

Thank you

00
user profile
Seller_QUXoEN6FaOGeT

Dear @Spencer_Amazon,

on the following ASINs last week ‘Featured offer eligible; YES’ and again ‘Featured offer eligible; NO’ for about 3 days now, even though all my metrics in Account Healt are in perfect condition. I think this is a technical problem and I would like this problem to be resolved.

B001BEE9JM, B07DP3GQY6, B07FTDG9BX, B01JZD8L6M

Thank you

00
Reply
user profile
Seller_HAyLMJGpf8eI2

Hi @Spencer_Amazon

We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.

The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.

B000XYFGIE

B007I1QUYE

B00BBUNUOG

B000MX7KA8

B001COQW14

B001GU2EDO

B00766F6OQ

B07K91YH1S

B07K6R5VFR

B08R5HV763

B0BGQ5KQS3

B0CC332C5D

Potential high pricing error:

B000ADFWPU

B001U3Y5WK

Regards

iquality

00
user profile
Seller_HAyLMJGpf8eI2

Hi @Spencer_Amazon

We are urgently reaching out to address a critical issue impacting my business on Amazon.co.uk.

The ASINs in my catalog have been disabled from being the Featured Offer. This happened across the ASINs listed below.

B000XYFGIE

B007I1QUYE

B00BBUNUOG

B000MX7KA8

B001COQW14

B001GU2EDO

B00766F6OQ

B07K91YH1S

B07K6R5VFR

B08R5HV763

B0BGQ5KQS3

B0CC332C5D

Potential high pricing error:

B000ADFWPU

B001U3Y5WK

Regards

iquality

00
Reply
user profile
Seller_GcnlSzMdUSew5

I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon

B0DGD2322X

B0DGD2K9LJ

B0DGD2SW7M

B0DGD2YWCP

B0DGD38KKW

B0DGD3NXT2

B0DGD3QY54

B0DGD3RR3J

B0DGD3SQ69

B0DGD3X958

B0DGD46JYD

B0DGD4D7BF

B0DGD4G9G1

B0DGD4WK8T

B0DGD4YCWX

B0DGD5DVQ5

B0DGD5G6S8

B0DGD5NK86

B0DGD5QSL6

B0DGD6HBRT

B0DGPFRV9K

B0DGXBBD12

B0DGXBQRTX

B0DGXC3KGX

B0DGXC63LZ

B0DGXC6LV8

B0DGXCBGXH

B0DGXCJJP9

B0DGXCLRW2

B0DGXCTFRC

B0DGXD2SLG

B0DGXD49HY

B0DGXD7J4G

B0DGXD8V4F

B0DGXDCVRR

B0DGXDPCMN

B0DGXDQ298

B0DGXDRK6F

B0DGXDWCRN

B0DGXDZYRB

B0DGXF3M2X

B0DGXF4BCZ

B0DGXGRJCV

B0DHLBB84T

B0DHP35WV6

B0DHP3KH11

B0DHP4RMN5

B0DHP4XYD1

B0DHP5FNBL

B0DHP5HMK3

B0DHP796ZT

B0DHPHBF48

B0DHPHK3SL

B0DJ8MSVK8

B0DJ8MYN18

B0DJ8PDY45

B0DJ8Q2QN4

B0DLSDW8FP

B0DLW5D54Q

B0DGD2QTZM

B0DGD3FPDD

B0DGD3NQK2

B0DGD434PH

B0DHP66QGG

B0DHP7N66V

B0DJ8PZJQR

00
user profile
Seller_GcnlSzMdUSew5

I am a seller account on Amazon in Germany and I have a healthy account. I had featured offer on all my listings and they were selling OK. Everything is fine, but on 9th Today November morning when I came office and found I am no longer featured offer. I have lost buy box.We lost Buy Box (Featured Offer) on below ASINs @Spencer_Amazon

B0DGD2322X

B0DGD2K9LJ

B0DGD2SW7M

B0DGD2YWCP

B0DGD38KKW

B0DGD3NXT2

B0DGD3QY54

B0DGD3RR3J

B0DGD3SQ69

B0DGD3X958

B0DGD46JYD

B0DGD4D7BF

B0DGD4G9G1

B0DGD4WK8T

B0DGD4YCWX

B0DGD5DVQ5

B0DGD5G6S8

B0DGD5NK86

B0DGD5QSL6

B0DGD6HBRT

B0DGPFRV9K

B0DGXBBD12

B0DGXBQRTX

B0DGXC3KGX

B0DGXC63LZ

B0DGXC6LV8

B0DGXCBGXH

B0DGXCJJP9

B0DGXCLRW2

B0DGXCTFRC

B0DGXD2SLG

B0DGXD49HY

B0DGXD7J4G

B0DGXD8V4F

B0DGXDCVRR

B0DGXDPCMN

B0DGXDQ298

B0DGXDRK6F

B0DGXDWCRN

B0DGXDZYRB

B0DGXF3M2X

B0DGXF4BCZ

B0DGXGRJCV

B0DHLBB84T

B0DHP35WV6

B0DHP3KH11

B0DHP4RMN5

B0DHP4XYD1

B0DHP5FNBL

B0DHP5HMK3

B0DHP796ZT

B0DHPHBF48

B0DHPHK3SL

B0DJ8MSVK8

B0DJ8MYN18

B0DJ8PDY45

B0DJ8Q2QN4

B0DLSDW8FP

B0DLW5D54Q

B0DGD2QTZM

B0DGD3FPDD

B0DGD3NQK2

B0DGD434PH

B0DHP66QGG

B0DHP7N66V

B0DJ8PZJQR

00
Reply
user profile
Seller_7PHr2L6MhiApH
This post has been deleted
00
user profile
Seller_7PHr2L6MhiApH
This post has been deleted
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Reply
user profile
Seller_SFDTDBvYcW72T

Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.

Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

00
user profile
Seller_SFDTDBvYcW72T

Having the same issues as everyone else. Here are some ASINS we had problems with. Some we had to pull out of Amazon to be sold elsewhere.

Is there a clear reason why this is happening? This problem has been going for over half the year and has extended to Q4. We understand you have many sellers but this issue has cost many seller fees only to be charged more fees for pulling them out.

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

B01MV0LPD9

B012T6ICJ8

B091ZCBR6K

B0BBPLH1SW

B007WSAB0W

B07NQ6D6TP

B01BDITYM2

B0B3NG96X6

B0BT7TLF8Q

B00JG7PGOI

B0B4BM4H3B

B01DIQZIT0

B09KH2WPYS

B000KFWALW

B01ATJ568M

B00017Y63O

B0006V5W10

B00JG7PGOI

B000ALFTSC

B002RBTB8C

B00IQCLU6W

B08Z154NF4

B00017Y63O

B0006V5W10

B00RW85W4C

B0798TXJSQ

B0D952RHB6

B07DGH9V7S

B00C6XV2G0

B00GY7RNQC

B00EXW3WNI

B00DZPFVME

B086Z1DR73

B01GD2HRB8

B098FFJ2ST

B089L1VYLQ

B012NJ7NTG

B01F2LA4V6

B00G4UCAD0

B000C1UD4K

B00AC2PA0G

B000C1ZA0C

B000E7SSI0

B01N2AZNY5

B007KFF472

B0CLWCGMZ7

B0B1MX9NZ8

B08XXT4R7S

B001GNBVPI

B00HXB9GPO

B09L5125GJ

00
Reply
user profile
Seller_QUXoEN6FaOGeT

Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)

From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.

Merchant Token ID: (Removed by moderator)

B07DP3NNWJ

B07JC3F14K

B07HTS4TPF

B07HTD73GT

B07QTTJMHT

B07QVRCJV2

B07QQ1Q37F

B07FTDG9BX

B07DP3GQY6

B077B58DWC

B07G4CYXC4

B077B7RV81

B07G4CQTZM

B077B63VMG

B001UJGVRQ

B00125753W

B00124Y9K0

B07FT3JYP6

B003U31XWS

B08QW879VN

B003U3554A

B003U378VS

B09QMCFKGQ

B07DP42F3V

B01JZD8VYE

B01JZD85X6

B01JZD7Q90

Sincerely

Daniel

00
user profile
Seller_QUXoEN6FaOGeT

Hello I have completed around 200 orders in the last 10 days with FBM methode and my account health metrics are great, yet ALL my ASINs in the UK marketplace a few days ago and today in the DE marketplace are showing ‘Featured offer eligible; NO’.I would like to request your support as I have not received the necessary response for the CASE I have opened to the vendor support team for this issue (CASE ID: 10508319182)

From what I've read on the forums, this could be a technical problem, so I'd like to request that this is checked and corrected.

Merchant Token ID: (Removed by moderator)

B07DP3NNWJ

B07JC3F14K

B07HTS4TPF

B07HTD73GT

B07QTTJMHT

B07QVRCJV2

B07QQ1Q37F

B07FTDG9BX

B07DP3GQY6

B077B58DWC

B07G4CYXC4

B077B7RV81

B07G4CQTZM

B077B63VMG

B001UJGVRQ

B00125753W

B00124Y9K0

B07FT3JYP6

B003U31XWS

B08QW879VN

B003U3554A

B003U378VS

B09QMCFKGQ

B07DP42F3V

B01JZD8VYE

B01JZD85X6

B01JZD7Q90

Sincerely

Daniel

00
Reply
user profile
Seller_af8k8JtlQA2H0

Hi everyone, my whole store has lost the Featured Offer.

My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.

Please help me restore my Featured Offer. Thanks!

ASIN:

B0CMLBXJJ7

B0CC9JJCXN

B0CC9L8JJN

B0CC9L6LYV

B0CL7TQCN7

B0CLV4GKVB

B0C9WYDYN7

B0C9WWR2RC

B0C9WWZVWG

B0C9WZPDRK

B0C9X21KSD

B0CJHT71JK

@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon

00
user profile
Seller_af8k8JtlQA2H0

Hi everyone, my whole store has lost the Featured Offer.

My account is in normal status and in good condition, no performance notifications, no chargebacks, all asins are FBA.

Please help me restore my Featured Offer. Thanks!

ASIN:

B0CMLBXJJ7

B0CC9JJCXN

B0CC9L8JJN

B0CC9L6LYV

B0CL7TQCN7

B0CLV4GKVB

B0C9WYDYN7

B0C9WWR2RC

B0C9WWZVWG

B0C9WZPDRK

B0C9X21KSD

B0CJHT71JK

@Spencer_Amazon @Ezra_Amazon @Winston_Amazon @Julia_Amazon @Sakura_Amazon_ @Sarah_Amzn @Simon_Amazon

00
Reply
user profile
Seller_6ltbZGiqMwnq0

did you find a resolution to this problem ?

00
user profile
Seller_6ltbZGiqMwnq0

did you find a resolution to this problem ?

00
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