Hi @Spencer_Amazon

we wrote an email to the managing director regarding BuyBox but we got a cold response we already read out all the blogs and we are 100% percent sure we are fit with all of the matrix written in the blog. like this we will not be able to sell a single unit on Amazon in the future. i request you to look into this matter (B0D233F4JK B0D23148H2 B0D23148H2 B0D22LRGP8) below is response from managing director

(Greetings from Amazon Selling Partner Support Executive Escalation Department.

I understand that you contacted us because you have not been granted a featured offer for your 4 products.

We verified that, based on our system evaluation, qualification has not been granted to your account.

Please be informed, that the position in the 'Buy Box' is never guaranteed or promised to any seller. While the Buy Box is intended to showcase merchants with high sales volume who consistently provide high quality products, timely order fulfilment, and excellent customer service, this allocation decision is done solely at the discretion of Amazon.co.uk in accordance with your selling agreement.

I can assure you that the logic used has been reviewed and that Buy Box has been awarded correctly.

We cannot share any information about the specifics of how the Buy Box has been allocated. This information is not provided externally and Amazon will not comment on the Buy Box allocation decisions we have made to any seller.

All questions related to Featured Offer (BuyBox) can only be resolved by going to https://sellercentral.amazon.co.uk/gp/help/G200418100?referral=A1K7D7UWAVZ31U_AZ0AT1538PADQ&referral=A10ONIJ754XS4A_AZ0AT1538PADQ&referral=A33PVG7UBSSH2G_A3FEJNKVJUYJSY and switching to the marketplace you are referring to. )

@Ezra_Amazon@Julia_Amazon@Simon_Amazon@Winston_Amazon@Jona_Amazon