Customer invoices
Anyone can help me how can deliver compliant invoice to your customers for each order promptly after the shipment of the order was confirmed.
1 reply
Noor_Amazon_
Hi @Seller_POAKWUxS77dwD,
Thanks for reaching out to the Forums!
You can send the corresponding invoice to each client through 3 different ways:
1- You can send a message to the customer attaching the invoice by accessing the order details on manage order pages.
2-You can send an e-mail directly to the customer’s encrypted e-mail ID (you can find the customer’s encrypted e-mail ID in Order Reports (Seller Fulfilled orders incl. Easy Ship) or in Amazon Fulfilled Shipments report (FBA orders) or in buyer seller messaging if the customer has contacted you before).
3-You can reply to customers contacting you through Buyer-Seller Messages.
You can find the details on this Help page.
Regards,
Noor
