I am struggling with a unit under reserved status. When I prepared shipping, I was able to send it.
However after a few weeks, now they have set it in reserved status, wanting me to submit the Exemption sheet which I did MULTIPLE times.
They are just saying that Not classified: Unable to classify "Upload a valid SDS for this ASIN. An exemption sheet cannot be accepted."
I asked the manufacturer and they stated that they never give away any SDS sheets, all the ingredients that we need to know are stated on the ingredients list.
Now where am I supposed to go for SDS?! And actually what is SDS?! Anyone has any examples of what SDS is please?
What is deeply troubling is that I cannot even create a removal order and have it sent back. They are pretty expensive units.
The Hazmat team offlate have been very reckless in handling cases. Is anyone on amazon actually coming to work? We sellers are penalised for their inefficiencies. We are either working on all errors and on a very dysfunctional catalogue or suffering losses due to gross incompetencies.
This unit is at the fulfilment centre. The Hazmat team need to be pro-active, get the unit from the fulfilment centre, check out all the ingredients and then work diligently. I am worried if my units would be disposed off!
Case ID 10005917522
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