Seller Forums
Sign in
Sign in
imgSign in
ForumsHomeDiscussions
ForumsHomeDiscussions
imgSign in

Browse discussions

user profile
Seller_KzFy77XsIOHz2
∙
user profile
Seller_qCKjollRTZq1o
∙
user profile
Seller_FOrT0JDc7558Q
∙
user profile
Seller_JV0SuXhzUBqes
∙
user profile
Seller_qoluvSiQS0RlE
∙
user profile
Seller_5c8MoZatfWB25
∙
user profile
Seller_Q8jgePQ2fUJca
∙
user profile
Seller_nAisT7nd1lzj9
∙
user profile
Seller_YOfu6Piq8LB0b
∙
user profile
Seller_acDyWRPkKxpFf
∙
Sort by
Latest activityRecently createdMost viewedMost voted
Filters
Date/timeAll TimePast dayPast weekPast monthPast 3 monthsPast yearDate range
Quick filters
Discussions
Categories
Tags

Browse discussions

user profile
Seller_KzFy77XsIOHz2
∙
user profile
Urgent listing asin
by Seller_KzFy77XsIOHz2

please can someone help all

My listings images almost more than 600 inventory listings images have been deleted. And parent asin and child asin a have been separated from each other. Is there a glitch? Can someone tag the mods here.

0 votes
0 votes
0 views
0 replies
Latest activity
user profile
Seller_qCKjollRTZq1o
∙
user profile
Trying to remove unfulfillable inventory but option is blocked!
by Seller_qCKjollRTZq1o

Hi,

One of our ASIN's had been suppressed and the detail page removed, the listing is still active we have not deleted it as we are currently going through appeals.

The appeal was successful and now they are asking us to remove all the current inventory before they can reinstate the listing, as we have made some updated to the product packaging during the suppression. Compliance team have said once stock is '0' units held in FCs until then they cannot reinstate listing.

But the problem is we are unable to remove the inventory as 'not available for removal' with the message underneath:

'Inventory temporarily unavailable for removal as a result of an in-progress transaction or other process – please check again in a few days.'

Contacted seller support with no reply to the case.

We are trying to work with them to resolve the issue and have the listing reinstated, however we are worried the stock may automatically get disposed without allowing us any input!

Please can anyone help on how we could resolve this?

0 votes
0 votes
10 views
1 reply
Latest activity
user profile
Seller_FOrT0JDc7558Q
∙
user profile
Product inventory was held for more than 10 months after the product link was taken offline, requesting that the inventory hold restriction be lifted!
by Seller_FOrT0JDc7558Q
Amazon replied

I have a product that was detected as infringing and taken off the shelves, but there are still 194 pieces of inventory that have been reserved for over 10 months. I do not complain about this product and do not intend to sell it in the future. I am now requesting help in lifting the reservation restriction so that this inventory can be removed.

0 votes
0 votes
241 views
6 replies
Latest activity
user profile
Seller_JV0SuXhzUBqes
∙
user profile
No fulfilment centres are currently available to receive the total quantity of dangerous goods units in this shipment. Please return to Step 1 and try again.
by Seller_JV0SuXhzUBqes
Amazon replied

Hi All,

I was wondering if anyone is facing the same issue as I am. I am trying to send Hazmat via FBA but when i process the shipment it states the following:

'No fulfilment centres are currently available to receive the total quantity of dangerous goods units in this shipment. Please return to Step 1 and try again'

This has been ongoing for 2 days now and I am almost out of stock.

Has this message been flagged for anyone else?

0 votes
0 votes
545 views
7 replies
Latest activity
user profile
Seller_qoluvSiQS0RlE
∙
user profile
How to Quickly Dispose of FBA Unfulfillable Inventory? Amazon Hasn’t Resolved for Months - Urgent Help Needed! ASIN:B07SYY58ZT
by Seller_qoluvSiQS0RlE

Hi everyone,

I’m facing a stranded FBA unfulfillable inventory issue that Amazon has failed to resolve for months despite multiple attempts. I urgently need your help! Here are the details:

1. Issue Description

ASIN: B07SYY58ZT

Inventory Status: 1 unit stranded as "Unfulfillable" in the WRO2 FBA warehouse

System Prompt: The "Remove Inventory" tool requires contacting Seller Support for disposal.

2. History of Attempts

Since Last December, I’ve submitted many disposal requests (Case ID:10792741532 10728899672 ). I tried using templates to remove inventory that wasn't for sale Amazon also called us to say that they would expedite this for us No resolution yet. Multiple follow-ups with Seller Support have yielded no results.

3. Why This Is Urgent

Costs: This valueless inventory may incur long-term storage fees if not disposed of promptly.

4. Requests

Immediate Action: Please Destroy this inventory that is not for sale as soon as possible

Case Consolidation: Merge all previous related cases and assign a dedicated agent to resolve this permanently.

0 votes
0 votes
9 views
1 reply
Latest activity
user profile
Seller_5c8MoZatfWB25
∙
user profile
Shipping hazmat Asins
by Seller_5c8MoZatfWB25

Does anyone know how or if you can ship different asins with hazmat goods in one shipment ? It’s automatically starting new workflow each time I select ready to ship

0 votes
0 votes
2 views
0 replies
Latest activity
user profile
Seller_Q8jgePQ2fUJca
∙
user profile
New seller in need of help
by Seller_Q8jgePQ2fUJca
Amazon replied

Hi, I’ve been doing some product research and now want to sell a generic product with Amazon. When creating the listing it asked me for SKU number. How can find this number or what guidelines do I use to create one? I filled in ABC123 and since then I’m unable to change it. If I use that as SKU will my inventory become lost once I shipped to a fulfilment centre?

0 votes
0 votes
15 views
2 replies
Latest activity
user profile
Seller_nAisT7nd1lzj9
∙
user profile
Being ignored on seller support "work in progress"
by Seller_nAisT7nd1lzj9

Anyone got any advice on how to get Amazon seller support to reply to a case?

I raised a case at the end of December, the last reply I had was 21 January, status is "Work in progress" I've sent endless requests for an update but just ignored, I've called and they have set up a new case but then merged with the original one.

The case is about a removal order which shouldn't of happened as the product was in date, I'm trying to get a refund on the removal fees and units which were damaged / missing from the removal order. Any advice on how I can get Amazon to respond?

Thanks

Kate

0 votes
0 votes
5 views
0 replies
Latest activity
user profile
Seller_YOfu6Piq8LB0b
∙
user profile
System problem
by Seller_YOfu6Piq8LB0b

didiscussions we had the same problem as everyone else with the double sales the last 2 days.

New problem we have the amount of items we can handle a day set very low at the moment as many staff are sick or away. This now no longer works and every order comes through as having to be shipped today. What is wrong with the system?

0 votes
0 votes
4 views
0 replies
Latest activity
user profile
Seller_acDyWRPkKxpFf
∙
user profile
Returned items damaged by customer and marked as unsellable: solution set to reconciled. What does it mean?
by Seller_acDyWRPkKxpFf

What does the solution 'reconciled' mean for items that are returned with the reason 'damaged by customer' and marked as unsellable?

We sell quilted baby play mats, and have had 2 returned as unsellable with the reason 'damaged by customer'. The solution is marked as 'reconciled'.

What does this mean? Who pays for the damaged item?

0 votes
0 votes
4 views
0 replies
Latest activity