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Seller_JV0SuXhzUBqes
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Seller_JV0SuXhzUBqes
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Hi All,

I was wondering if anyone is facing the same issue as I am. I am trying to send Hazmat via FBA but when i process the shipment it states the following:

'No fulfilment centres are currently available to receive the total quantity of dangerous goods units in this shipment. Please return to Step 1 and try again'

This has been ongoing for 2 days now and I am almost out of stock.

Has this message been flagged for anyone else?

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Seller_R26jZz8Hq8HjQ
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ASIN Changed by Amazon, Now Search SuppressedI keep encountering an issue where my listings show up as search suppressed due to a supposed "missing image." However, when I re-upload the exact same image, there are no violations, and the listing is reinstated, confirming that the images were fine all along.

After investigating, I noticed that Amazon has been changing my ASINs without any notification on ASIN change. This means my original listings, complete with images, reviews, and rankings, are being replaced by new ASINs quietly in the background, essentially resetting the product’s visibility.

My listings have strong 4/5 star reviews and a well-optimised. Now, I’ve discovered that Amazon has assigned it a completely new ASIN, marking the previous one as inactive. it’s an entirely new ASIN with original page, link, in customers basket, catalogue ranking completely gone down the drain.

Now my best-selling product suddenly stopped getting sales! This ongoing issue is seriously harming my business. Is anyone else experiencing the same problem?

Amazon, please clarify why ASINs are being changed without seller consent and why listings are being suppressed but all original images are being added to new ASINs without issues.

I also have to add customisations again to all these new listings all over again as it's considering a brand new product.

This lack of transparency is making it extremely difficult to manage inventory and maintain sales. Looking forward to any insights or solutions...

I am now getting at least 10+ listings a day at around 3.15 am (UK time) for the past few days, upon attending business hours I see a surprise of 10+ plus notifications on daily basis every night.

As it seems they are killing all my best sellers on a daily basis, total suppressed 110+ listings, and thats 30% of my stock which is no longer selling due to amazon listing a completely new product deleting the original old ASIN with reviews, 5 star ratings, rankings.

It is consistent, I am sure early hours I am going to get another 10+ notifications ending my original listings for no reason..

I have contacted seller support numerous times and they have no clue.

Anyone with similar experience?

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Seller_giF6NF5QIFqNk
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We have a lot of units missing from inbound inventory. We've opened a case almost 2 months ago, seller support asked for tracking numbers and invoices which we've provided then they stopped responding. Its been close to a month now without a reply. I know Amazon recently announced changes to reimbursement for missing inbound units which will take effect soon in march. Are they trying to delay these cases so they can claim were outside the reimbursement window?

Mod assistance for escalation would be greatly appreciated.

CASE ID:

16983673751

@Seller_Huz6FT08OxHAR

@Seller_XUNeUuvrQDpgP

@Seller_mIRnuhdx7l5sN

@Seller_z3k8APxGfbQEK

@Seller_j9Bd91CW3ZVpr

@Seller_ZyGdB49sb7An4

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Seller_uOyommbs0WRPg
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Dangerous goods programe
by Seller_uOyommbs0WRPg

Hi,

I recently applied to the dangerous goods programme, but am not sure on how long approval takes?

This is for retail arbitrage products and not my own brand.

Thanks

Billy

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Seller_zpY1z12wxFOYi
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GTIN linked to multiple ASINS
by Seller_zpY1z12wxFOYi
Amazon replied

Hello, Im experiencing an ongoing issue where my GTIN (UPC/EAN) is linked to multiple ASINs. I initially reported this under Case ID 10818856102 about five days ago.

Despite daily follow ups I’ve only received generic responses stating the case is still under review, with no clear timeline for resolution. This delay is seriously impacting my ability to replenish inventory and maintain sales. Has anyone encountered a similar issue or found an effective way to escalate this problem? Any advice or shared experiences would be greatly appreciated.

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Seller_RRVDJ23eY6DoO
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HELP PLEASE LOST INVENTORY FBA UK
by Seller_RRVDJ23eY6DoO

I really need help. FBA UK has lost some of my inventory that I sent in just before Christmas 2024. This was my first time ever using FBA UK.

I sent 5 boxes, each box had 1 SKU Per box. In the box in question there was of 88 units of 1 SKU (X00274AUU5). 40 of my units are missing. I have been trying since the beginning of January to get help with this. All I keep getting is the same reply. That only 41 units were received and that they were part of another box. But this is not true.

I packed the boxes myself. I am a sole trader, so I know what went in to these boxes.

My Inventory shows 10 sold and 38 available, so it makes no sense to tell me only 41 units have ever been located, they have obviously received more than the 41 units they keep telling me were received.

I have provided copies of my packing slip around 10 times now and each time I am getting the same reply and they keep closing the case.

As I said, I am a very small business and can't afford to lose this amount of Inventory.

Look I may have done something wrong with the labels of the boxes (I don't think I did) However UPS CONFIRM all 5 boxes were received by Amazon, the weight of each box etc, etc and the Inventory does not match up with the answer I am getting from Amazon support.

How do I get this reimbursed, as clearly no one is trying hunt down my lost Inventory or who do I report Amazon to, if they are not taking this seriously and keep fobbing me off with this standard reply.

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Seller_U7E47r8lMqZBk
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Not Deleting Listings
by Seller_U7E47r8lMqZBk
Amazon replied

Is anyone else have issues with listings?

I am deleted listings for products that I no longer have stock of, then the next day the crappy Amazon system has relisted them back in my inventory, anyone else finding this?

Then I'm getting orders for stock that I don't have, I'm having to cancel orders which is crucifying my metrics, I can't possibly be on my own with this, anyone else experiencing this please?

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Seller_uPI8CeYKSXoJ6
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A couple of questions about downgrading account
by Seller_uPI8CeYKSXoJ6

Hi,

After many years on the professional selling plan I now wish to downgrade to an individual plan: I now regularly sell less than 30 books a month. Apologies if these questions have been asked before, but I've not found clear and conclusive answers and that includes looking at the features of each plan.

1) Does the individual plan allow you to manage your holiday settings?

2) Will I have still have access to all the inventory management features, esp. seeing if you're the lowest price and ability to match prices?

Many thanks

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Seller_iIetAzyeMp27T
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Has anyone else had problems with their listings being suppressed recently?

I don't know what is going on with Amazon - I've had listings up for years, and all of a sudden my listings are getting supressed left right and centre!

Images are missing from lots of listings - some supressed, some not.

I've been trying to update the images, but then I've found that my parent and child variations have all split up. I'm trying to put fresh variations on, but then I've got the error message stating ""The brand name you have entered has not been approved by Amazon" - I've had my brand approved and these listings up for years.

I've been in touch with seller support who haven't been any help, they just want me to relist all the variations, but then I'm getting stuck doing that.

Has anyone had anything like this happen before? My sales are ridiculously low, and I need to do something to sort this out.

Little bit of background, I sell personalised invitations and stickers, so everything is designed by me, printed and posted by me - it's my brand, which hasn't changed at all. So my variations are 5 invitations, 10 invitations, 20 invitations etc, but their now all showing as separate listings.

I don't want to do fresh listings or variations, because surely that would loose any sales history and rankings that I've managed to get.

Can anyone shed any light or advise what my best course of action is?

Many thanks in advance.

Sam

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Seller_t25mBAP5SL15U
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No Record so remove
by Seller_t25mBAP5SL15U

Scarce book, they have no record so therefore any price is too much seemingly!

This restricts Amazon Customer's choice and I suspect means that quality stock will disappear !

Violation of Amazon Marketplace Fair Pricing Policy

6 Dec 2024Andre KerteszASIN: 0691121141SKU: 31793

No sales in the past 12 monthsListing removed

Bonkers

Peter

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