Not sure what else to provide for the MSDS for Amazon to accept, even if a bot would work instead of them could clearly do a better job

They placed a product under Hazmat and at first, I uploaded the exemption sheet, which they declined, then I prepared the MSDS as exactly as it says in their guidelines under our name and registered brand exactly as it states in the listing, and the way they wanted it! and guess what they replied the exemption sheet is not acceptable, not sure what to do really with this, should i just carry on and submit the same file again?

Can one of Amazon moderators come forward and help please.

We had been selling camping knife product for a year now with "uk_18_knife" attribute in place. The product itself has a blade size of less than (2.36inches) so it complies with Amazon policy for bladed product. Now all of a sudden the listing has been removed asking for approval application which ends up with "accepting applications to sell in the rp_3p_offer category".

Last time this happened we lost a fair amount of money in FBA storage and removal cost and as usual the seller support is of no use as they do not have knowledge or control over system.

Please help.

@Seller_Udi0JNbTrsmUV @Seller_z3k8APxGfbQEK

Hello, my product is Car Window Tint Kit, but it is judged as a blade product by the system. My product does not contain blades. I have been dealing with it for a long time. Can you help me check how to appeal? Thank you

CASE ID: 10846844542

@Seller_z3k8APxGfbQEK

I have an ongoing issue that is extremely frustrating

An ASIN we do well with for over 10 years suddenly went into a Hazmat review.

I have uploaded a current SDS sheet as the product is not classed as dangerous but zero communication at all ...it seems they are struggling to classify the product?Its a merry go round!!

The case I opened on 15 January just keeps every few days generating a generic response.(as below)

Case ID:

10709994182

Status: Work in progress

"Your request is currently under review by our specialized internal team. They are thoroughly examining the details to ensure an accurate resolution.

We will notify you as soon as we receive a decision or if we need any additional information. No further action is required from you at this time."

Its so frustrating...seller suport are not able to help either by phone or email?

Could any of the amazon forum support team help me on this please ?

Currently ive got thousands of £££s worth of stock stock in either a stranded or reserved status which means it cant be removed either!!

Hi,

Ive created 3 listings and all have been pulled for suspected intellectual property. ( Trademark logo " Cadburys " )

I do not have my own brand, but either list against the ean or generic product.

Im trying to list " cadburys milk tray + greeting card, which i had the card designed and made " as a bundle item. As its a bundle of chocs and card with it. I cant just list against the EAN code. Ive gone Generic and not mentioned the brand Cadburys - You can see the asin while it is sill active today here ( they will remove it by tomorrow ) asin : B0DRPH2HWN

It's not had many sales - but was trickling out slowly - but have lots of stock.

First thing i did as they said Trademark logo " Cadburys " - was to have the images change to remove the words Cadburys. But they have not accepted that. Amazon response was

=====================================================================

Hello from Amazon Selling Partner Support,

Thank you for contacting us! We understand that you are facing issue regarding your recently removed listing B0DRPH2HWN.

During your application review, we found your product may not be compliant with Amazon Intellectual Property policies and currently has the brand name as “Generic” and Cadbury products can only be listed by authorized licensed sellers.

After a review, we've determined that we will not be reinstating the removed listings, as the brand on the ASIN cannot be updated, We consider all factors of a product while reviewing policy compliance. If you choose to re-brand a product, you must create a new product rather than updating an existing product.

======================================================

So my question is and really appreciate some help so I can understand it and not get listings deactivated in future is - how is it done ?

I mean , take for example this listing - same idea and this as been around a long time ASIN " B0CLLQ41RD

How can this be acceptable and not mine - what do I need to do to stay within Amazons acceptance.

I appreciate all help - thanks

Kindest regards Cathy