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Seller_z3k8APxGfbQEK
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In the spirit of the giving season, we’re asking our Seller Forums members to share pearls of wisdom you’ve learned from other Amazon selling partners. Give the gift of knowledge this year and share your advice in Seller Forums for a chance to win 1 of 10 £100 Amazon gift cards! See Terms and Conditions.

Amazon EU Sàrl, 38 avenue John F. Kennedy, L-1855 Luxembourg, a Luxembourg entity (“Amazon”) is the promoter and prize provider of this competition. No purchase or payment required to enter or win. The promotion begins and ends on the dates and times specified in the linked announcement for the promotion (e.g., the post on Seller Forums, email, social media, and Seller Central). You must be a legal resident of the UK and 18 years of age or older to participate. Limit one entry per Seller Forums account. You must be an actively enrolled Amazon selling partner with a Seller Forums account. You may enter the promotion via one of the entry methods described. To participate, review the linked announcement for this promotion and follow the instructions to enter. Odds of winning depend on the number of eligible entries received. Our and our affiliates’ employees and their immediate family members, and associates enrolled in the Amazon Associates program are not eligible to participate.

Responses on this thread will be accepted until 9 December, 2024, at which point 10 respondents will be randomly drawn and awarded £100 in Amazon gift cards. We will notify the potential prize winners via their Seller Central account, and post the winner’s usernames on Forums. Potential winners will be notified as specified in the linked announcement for the promotion within 5 days of the end of the promotion, and once notified, you will have 72 hours to claim the prize. If the potential winner does not respond within 72 hours or if the potential winner is deemed ineligible prior to the prize being awarded, Amazon may, in its sole discretion, award the applicable prize to an alternate potential winner.

By entering the promotion, you agree that Amazon and its affiliates, the prize provider(s), and Facebook, Instagram, Snapchat, and Twitter, will have no liability, and will be held harmless from and against any liability or loss, including reasonable attorney’s fees and costs, for all matters related to your acceptance, possession, experience with, use or misuse of the prize or participation in the promotion. You also agree to a release of any claims to intellectual property or proprietary knowledge that you choose to include in your response or submission to the promotion.

By entering the promotion, you consent to your Amazon Seller Forums username being shared publicly if you are selected as a winner. If the prize is an Amazon Gift Card (“GC”), each winner must have or will need to create an Amazon.co.uk account in order to redeem the GC. The GC may only be used for purchases of eligible goods on Amazon.co.uk or certain of its affiliated websites. The GC cannot be redeemed for the purchase of another GC. Except as required by law, the GC cannot be transferred for value or redeemed for cash. To redeem or view a GC balance, visit “Your Account” on Amazon.co.uk.

Amazon is not responsible if any GC is lost, stolen, destroyed or used without permission. If the GC is lost or stolen, it will not be replaced. The Amazon.co.uk Conditions of Use & Sale apply. See https://www.amazon.co.uk/gc-legal for complete terms and conditions. We reserve the right to change these terms and conditions from time to time in our discretion. All terms and conditions are applicable to the extent permitted by law. No fees apply to Gift Cards. Gift Cards, including any unused Gift Card balances, expire ten years from the date of issuance.

10 votes
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Seller_Udi0JNbTrsmUV
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For our new members, it can become overwhelming to familiarize with all the acronyms used across Amazon. We wanted to outline some of the most commonly used acronyms.

Feel free to add acronyms that were not included in this list:

I'd like to hear from the Community what other acronyms are often used and that are helpful to learn in your Amazon journey.

Have a great weekend.

Roberto

1 vote
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UPDATE: EVENT CANCELED ON THE UK SELLER FORUMS AS NO ACTION IS REQUIRED IN SELLER CENTRAL UK. IF YOU SELL IN OUR EU STORES, WE INVITE YOU TO JOIN THE DE/FR/ES/IT EVENTS ON 15,16 OCTOBER:



Link DE  Erhaltet Antworten zur Verordnung über die allgemeine Produktsicherheit (GPSR): Verantwortliche Person und Warnungen und Sicherheitshinweise beim kommenden Ask Amazon Event am 15.-16. Oktober 2024!

Link FR  Obtenez des réponses sur la RSGP : Personne Responsable et Informations de Sécurité; lors d'un « Ask Amazon » les 15 et 16 octobre 2024 !

Link ES  ¡Obtén respuestas sobre el Reglamento general de seguridad de los productos: persona responsable e información sobre advertencias y seguridad en el próximo evento Ask Amazon del 15 al 16 de octubre de 2024!

Link IT   Ottieni risposte sul Regolamento Generale sulla Sicurezza dei Prodotti: Persona Responsabile e Informazioni di Avvertenza e Sicurezza al prossimo Evento Ask Amazon del 15-16 ottobre 2024!

 

 



We invite you all to our next Ask Amazon Event on the Amazon Seller Forums. This time, we will answer your questions about the General Product Safety Regulation: Responsible Person and Warning and Safety Information.

Do you have questions about the General Product Safety Regulation: Responsible Person and Warning and Safety Information? Join our Ask Amazon event on October 15-16, 2024, and post your questions as comments on the Ask Amazon thread. We'll forward your questions to our partner team and provide answers.

Please note: This event is intended for general questions and we cannot provide advice or feedback on individual cases.

We look forward to addressing your queries.

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Calling all innovative Amazon sellers! 🚀
by Seller_ZyGdB49sb7An4
Amazon replied

Hello Sellers from our amazing community!

If you could invent a tool for Amazon sellers, what would it be? 🛠️💡

Unleash your creativity and imagine the ultimate solution:

• What pain points would it solve?

• How would it revolutionize your business?

• What would you name your invention?

Share your ideas below and let's spark a conversation!

Who knows? Your brilliant concept might just become the next big thing in e-commerce.

Regards,

Angie 🪴

2 votes
4 votes
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Seller_XUNeUuvrQDpgP
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Dear Sellers,

Please note, once you close your seller account, you can't view order history, process returns, issue refunds, respond to A-to-z Guarantee claims, or communicate with buyers.

Also, if you have an Amazon Europe Stores Account and close your seller account, your account will be shut down across all Amazon European stores. To learn more, see Amazon EU and UK stores (this page is only available to sellers with an EU account).

Follow these steps if you wish to proceed with closing your account:

  • Go to Settings and click Account Info.
  • In the Account Management section, click Close Account.
  • Fill in all the required fields and click Send to submit your request.

You’ll receive a confirmation email once your account has been closed, or an email detailing why your account can't be closed at this time and additional steps required.

Note:

  • You must close each regional account individually: North America, Europe, Japan, and Australia.
  • If you keep any accounts open with a Professional selling plan and have buy-able listings, you will still be subject to a monthly subscription fee.
  • Amazon can’t reactivate or reinstate closed accounts. Therefore, if you want to sell on Amazon in the future, you have to sign up again.

1 vote
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Hi, dear UK seller! 🌷

We all know the platform is constantly evolving - from listing guidelines to review policies, there are always new requirements to stay on top of, and it could be a little bit challenging sometimes.

But you know what they say, change is the only constant! 😄 And honestly, I see Amazon's policy updates as an opportunity to level up your selling game.

I'm curious to hear how you proactively manage these changes. What are your go-to strategies for:

1. Efficiently staying informed about the latest Amazon policy moves

2. Quickly adapting your listings and processes to comply

3. Leveraging seller tools and features to make policy adherence easier

4. Handling tricky policy areas like reviews, pricing, etc.

Sharing our collective wisdom is the best way to navigate Amazon's ever-changing landscape. Plus, it would help all our new sellers that have recently joined!

So let's hear it - what are your top Amazon policy management tips? I can't wait to read your insights in the comments below. 👇

1 vote
32 votes
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Forums Gift Card Prize Draw Terms and Conditions
by Seller_Udi0JNbTrsmUV

Terms and Conditions:

Eligibility

The Prize Draw is open to residents of the United Kingdom excluding (a) anyone connected in a professional capacity with the Prize Draw and that person’s immediate family members, and (b) employees and contractors of Amazon and its affiliates or of the Prize Provider(s) (defined below). Entrants must be aged 18 years or older.

Entry implies acceptance of these terms and conditions, and any amendments to them, which are final and binding in all respects. Amazon reserves the right to disqualify any entrant from the Prize Draw if, in its sole judgement, the entrant has not complied with these terms and conditions, has tampered with the operation of the Prize Draw, or has engaged in any conduct that is detrimental or unfair to Amazon, the Prize Draw, or any other entrant.

Prize

There are 10 prizes to be won (each “Prize”), consisting of:

Please note:

  1. Gift Cards may not be transferred or substituted, except that Amazon may, at its sole discretion, substitute any Prize won with a prize of equal or greater value.
  2. Any unclaimed Prize remains the property of Amazon.
  3. Gift Cards are subject to the Gift Card and Gift Certificates Terms and Conditions.

Opening/Closing Date & Time

The Prize Draw opens to entries on Wednesday, 20 November 2024 and closes at 23.59 GMT on Monday, 9 December 2024 (the “Prize Draw Period”).

How to Enter

To enter, entrants must comment on the UK Forums post with advice they have received from another Amazon seller within the Prize Draw Period.

Amazon will only accept entries that are completed and submitted in the format designated. Incomplete entries will not be accepted. Duplicate entries are not permitted and will be disregarded. Proof of electronic submission will not be accepted as proof of receipt. All entries are deemed to be entered into the Prize Draw on the day of receipt by Amazon.

All entries, and materials submitted to Amazon in connection with the Prize Draw (collectively, “Entry Materials”), along with all associated copyright and other proprietary rights, except as reserved by relevant third parties, become the property of Amazon upon submission, and any Entry Materials will not be returned to any entrant.

Entrants agree to take any further action (including, without limitation, execution of affidavits and other documents) reasonably requested by Amazon to effect, perfect, or confirm Amazon's ownership in the Entry Materials and any associated proprietary rights.

Winner Selection

Amazon will, in its sole discretion, select the Prize winners at random. The winners will be notified via e-mail within five (5) days of the end of the Prize Draw Period (“Notification”). The winners will have 72 hours from receipt of Notification to respond to Amazon and confirm acceptance of the Prize.

If a selected winner (or any substitute winner) is ineligible, cannot be reached, or fails to claim their Prize within 72 hours of receiving the Notification, that winner (or substitute winner) will forfeit the Prize and it will be awarded to a substitute winner. If, having attempted to contact a winner and a substitute winner, Amazon is unable to award a Prize, Amazon reserves the right to consider the Prize unclaimed.

This process is final and no correspondence will be entered into. Non winners will not be notified. The name of the winners and their county of residence will be provided on receipt of a written request sent to uk-forums-sweepstakes@amazon.com within 30 days of the end of the Prize Draw Period.

By entering the Prize Draw you consent to Amazon passing your details to the Prize Provider and any relevant third party for the purpose of contacting you in the event you are a winner.

By accepting a Prize, entrants consent to the use of their name, county of residence, likeness or Prize information for promotional and other reasonable purposes without further payment, except where prohibited by law. A winner may be required to participate in Amazon's reasonable marketing and promotional activities. By entering the Prize Draw you consent to participate in such activities in the event that you are a winner.

If you are a winner and you submit any material, including but not limited to photographs, videos or testimonials, to Amazon for use or publication in connection with Amazon’s reasonable marketing and promotional activities, including but not limited to Amazon’s official social media activities, you waive any right you may have to inspect or approve the activities and you release and discharge Amazon from any claims or liability relating to Amazon’s reasonable use of your material.

Miscellaneous

  1. Promoter & Prize Provider: Amazon EU Sàrl, Société à responsabilité limitée, (Attention: Selling Partner Communities Team, UK Forums Sweepstakes Prize Draw), 38 avenue John F. Kennedy, L-1855 Luxembourg. Amazon is the promoter of the Prize Draw.
  2. Privacy Notice: All information submitted in connection with this Prize Draw will be treated in accordance with these terms and conditions and Amazon’s Privacy Notice.
  3. Waiver of Liability: Neither Amazon nor the Prize Provider(s) will be responsible or liable for: (i) any failure to receive entries due to transmission failures or other conditions beyond their reasonable control; (ii) any late, lost, misrouted, garbled or distorted or damaged transmissions or entries; (iii) any disruptions, injuries, losses or damages caused by events beyond their reasonable control; or (iv) any printing or typographical errors in any materials associated with the Prize Draw.
  4. General Release: By entering the Prize Draw you release Amazon, the Prize Provider(s), relevant third parties, and each of their respective affiliated companies, directors, officers, employees, representatives and agencies, from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind arising out of or in connection with the Prize Draw or with the acceptance, possession, or use of any prize, except as prohibited by law.
  5. Amendment: To the maximum extent permitted by applicable law, Amazon reserves the right to change these rules or cancel the Prize Draw at any time, in its sole discretion.
  6. Copyright: The Prize Draw and all accompanying materials are copyright protected by Amazon.com, Inc. and its affiliates. All rights reserved.

1 vote
5 votes
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0 replies
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Seller_z3k8APxGfbQEK
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Hello Sellers,

I wanted to reach out to the community to gather feedback on a particular feature that has been raised on the Forums many times in the past. For example, in the following threads:

Buy Shipping and More Amazon A-Z ODR's affected

Yet more A-Z ODR affected orders, despite using Buy Shipping.

Over the past few months, there have been reports of sellers experiencing issues or challenges with the impact of Amazon Buy Shipping orders sent on time on the Order Defect Rate (ODR) metric. I'm uncertain if these problems have been resolved or if they persist.

If you are still encountering issues, I kindly request that you share your experiences and provide examples of order IDs.

Your feedback will be greatly appreciated.

Thank you in advance for your time and contributions. I look forward to hearing from you.

Best regards,

Julia.

1 vote
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Seller_j9Bd91CW3ZVpr
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Greetings UK Sellers!!!
by Seller_j9Bd91CW3ZVpr
Amazon replied

Allow me to introduce myself. I'm JiAlex, and you might have noticed my presence alongside with @roberto_amazon & @angie_Amazon in the past couple of weeks, responding to your inquiries and gradually becoming a part of the UK community moderator team.


Furthermore, I want to take advantage of this post and as we enter the last couple of months of the year, is there a type of content you would like us to share on the Forums?

Happy Selling! :)

12 votes
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42 replies
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On October 29, 2024, we’ll have an Ask Amazon event from 8 a.m. to 5 p.m. GMT with Veeqo’s CEO, who will answer your posted questions on UK Amazon Seller Forums.

Veeqo is our free multichannel shipping software that allows you to fulfill orders across multiple online stores. You can import your orders from multiple stores and manage them in one place. Veeqo connects with a number of different stores.

To post your questions, go to UK Amazon Seller Forums.

Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.

1 vote
1 vote
683 views
28 replies
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Seller_ZyGdB49sb7An4
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Hello Sellers!

We all know the Professional selling plan has its perks, but let's help each other out. Tenured seller, here's your chance to share some wisdom. New sellers, get ready for some insider tips! 📝

1. What's your favourite inventory management trick using the batch upload tools?

2. What's one feature of the Professional plan you think is underutilized by most sellers?

3. For those who switched from Individual to Professional plan: What's the biggest benefit you've noticed?

Drop your answer in the comments and share a quick tip on how you're maximizing this feature. Your experience could be gold for a new seller just starting out!

Struggling with any aspect? Don't be shy – ask away.

1 vote
0 votes
357 views
7 replies
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