See message below - I've never had a shipment reimbursement get denied before, please help! This would be a significant hit to our business. We shipped all the boxes through UPS and they were received by Amazon.

Hello from Amazon Selling Partner Support,

As you requested, we have completed the review of shipment FBA18X5GQZQ1 .

We are denying your reimbursement claim for the following units because we did not receive all of the expected quantities when compared to your shipping plan:

B08DTFCKBV/63

Proof of delivery only confirms that the carrier made a delivery at our fulfillment center, and is not a confirmation that Amazon actually received the exact items and quantities stated in your shipping plan.

We have no record of receiving these cartons. We recommend that you work with your carrier and/or third-party logistics (3PL) on these discrepancies and ensure that you have appropriate insurance for future shipments. Many carriers and 3PLs assume limited liability for damage or loss in transit.

This shipment is now closed. If you need more details for this shipment, view the Shipment summary, Contents tab in Seller Central.

For more information, go to "FBA inventory reimbursement policy":

@Seller_WIFV02H2XUFgS @Seller_vW3l7M6oLYiHv @Seller_j9Bd91CW3ZVpr please help!

Hola a todos,

Soy nuevo vendiendo en Amazon y cometí el error de crear varias cuentas de vendedor, sin saber que eso no está permitido. Ahora mi cuenta principal está suspendida y ya envié una apelación explicando que fue un error honesto.

¿Alguno de ustedes ha pasado por una situación similar? ¿Tienen algún consejo sobre qué hacer o qué funcionó en su caso?

Agradezco mucho cualquier orientación.

Hi All,

Could you please confirm whether I am allowed to sell the following products on Amazon USA:

Kojic Acid and Turmeric Cleansing Pads (50 pcs) for Face Cleansing and Exfoliation

Turmeric Kojic Acid Soap for Dark Spot Removal

Additionally, I would greatly appreciate it if you could provide a list of all the required certifications or documentation needed for these types of products.

Thank you very much for your support.

Best regards,

Rashid Mahmood

I know costco is a wholesale so will invoices from Costco work if I purchase online?

Hi everyone,

Wondering if anyone else is running into this.

We have local language images uploaded for our EU marketplaces (DE, FR, IT, etc.). But lately, Amazon keeps automatically replacing them with the English images from our US/UK listings. The images are basically the same except for the text language, which we localize for each market.

When this happens, we have to manually re-upload the local images, but it keeps repeating on multiple ASINs. It’s getting a bit exhausting to keep fixing this manually over and over.

We reached out to Brand Registry Support — they suggested enabling something called "Marketplace Lock" to prevent image sync between marketplaces. But we can’t seem to find this option anywhere in Seller Central, and Amazon hasn’t been able to explain yet why this automatic syncing is happening in the first place.

I’m hoping to hear from anyone who might:

• Be seeing the same issue
• Know what’s triggering it
• Have found any reliable workarounds

Appreciate any help or advice — thanks in advance!